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View Full Version : MacBook crashes...




cjsuperstar
Dec 27, 2007, 02:01 PM
Hi, Just got a new MacBook last week. All was well and dandy until a few hours ago when it started crashing (3 times in about 30mins), I am not taling about a software crash but the whole OS seizing up, also I noticed that when I picked up the laptop there was some kind of "screen noise" and the computer made a strange sound.

I think I should take it to the Apple Store, but I bought the laptop in the US and I am in the UK right now so I am not sure what they will do...



bartelby
Dec 27, 2007, 02:03 PM
You can take it in. Laptop warranties are global.

Eidorian
Dec 27, 2007, 02:04 PM
A laptop will be serviced regardless of country.

Could you open Console.app and check the system logs?

aristobrat
Dec 27, 2007, 02:17 PM
I think I should take it to the Apple Store, but I bought the laptop in the US and I am in the UK right now so I am not sure what they will do...
So if the Genius Bars in the UK work like they do in the US, you should make a free reservation at the bar before you go (instead of just walking into the store and hoping they have a free opening for you to be seen).

http://www.apple.com/uk/retail
(pick a store, then click the Reserve button under the Genius Bar area)

cjsuperstar
Dec 27, 2007, 04:07 PM
alright, thanks alot