View Full Version : HELP 5g ipod freezes when trying to connect to itunes

Dec 30, 2007, 02:30 PM
It seems i have lost all my music on my 2 year old 5g ipod. Nothing shows up under artist/songs/etc, but in the settings it shows my 60gb ipod having 52gbs used (correct for the amount of music i have had loaded up until this point.

Now when I try to connect my ipod to my imac, I can see the device on my desktop, and can even access the drive, but as soon as I try to open itunes the program freezes up, and i have to disconnect my usb connection (unable to dismount the correct way).

So, im trying to find a solution where i can reset my ipod to its newborn factory fresh iteration. I cant do it through itunes because the ipod doesnt mount properly. Is there a hard reset somewhere? Not a reboot, but a factory fresh reset.

Thanks so much for your help. These boards are so helpful!

Dec 31, 2007, 12:20 AM
there's a restore option.

granted that itunes recongnizes your ipod