it could be the server, or it could be some of your settings... there is a thread below "Purchased Apps... where are they?" I ahd the same problem because of my manual manage music setting, and i have this touch on two machines and it wasn't set to this macbook's library but my PC. Just read it, there were several different problems and most of us were able to fix them! I hope you are able to install them, it took me 4 hours!