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MaynardX
Jan 15, 2008, 09:38 PM
Hey everybody!
Iīm new to the forum and am typing this on my first ever mac. I just got it a couple of hours ago and so far Iīm absolutely loving it -- if it wasnīt for this one tiny thing... I have a yellow stripe running vertically across my screen, and itīs killing me.

What can it be? Has anyone else here experienced the same problem? Can it really be so bad that I have to send my mac back for repairs, just within hours after receiving it? Please tell me it isnīt so.

Andreas

and oh, itīs a macbook santa rosa.



clevin
Jan 15, 2008, 09:46 PM
if restart doesn't help, then you need to call applecare and get a replacement.

MaynardX
Jan 15, 2008, 11:01 PM
nope, restart didnīt help, so I guess Iīll have to call apple care tomorrow. do you think theyīll replace it though, and not just repair it? problem is I need to have it back within two weeks, as Iīm going abroad for a couple of months.

damn... not exactly the start I wanted for my new life as a mac owner...

richard.mac
Jan 15, 2008, 11:36 PM
sounds like a bad logic board. i had a horizontal green line on my macbook pro and i ended up having send it it for repairs to replace the logic board.

MaynardX
Jan 16, 2008, 04:30 PM
just got off the phone with apple, and they are going to give me a new one. sounded like this was a pretty common problem...

richard.mac
Jan 18, 2008, 11:14 PM
so which component was the problem?