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View Full Version : Troubleshoot: Please HELP!




JonesConcierge
Jan 25, 2008, 10:20 PM
I own a new iMac, and there seems to be a problem that I can't solve using the standard help files. The system "freezes" whenever I have more than two programs open, especially if I use the built-in camera for video-conferencing.

The cursor then turns into a spinning disc, and the computer is disabled until I power down. I know that this may sometimes happen but the frequency leads me to believe that it may be a hardware and not a software problem.

I do have a valid applecare warranty, but I'm not sure what to do with it.

Suggestions greatly appreciated!! Thank you!!



Reflow
Jan 25, 2008, 10:22 PM
Uh more info please like what machine you are using, what OS, how much ram.

JonesConcierge
Jan 25, 2008, 11:42 PM
Uh more info please like what machine you are using, what OS, how much ram.


Mac os x
Version 10.4.11
2.4 GHz intel core duo
1 GB 667 MHz DDR2 SDRAM

I also have a problem installing paralled desktop, which should allow me to use windows on my mac.

Your help is so appreciated!