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tip
Feb 6, 2008, 11:30 AM
I searched for this answer on this forum, but cannot find anything.

I reviewed the AppleCare Terms and Conditions, but cannot find anything regarding maximum (or minimum, for that matter) acceptable times for servicing a product. Hypothetically speaking, if a machine was in AppleCare service for (let's say) a year, would that still be considered acceptable by Apple's Terms and Conditions?

The reason I ask is because I'm seeing a few complaints from folks that have had their Apple product in service for a month or more.

Thanks in advance.



aristobrat
Feb 6, 2008, 11:51 AM
I haven't seen any terms in regards to maximum time either.

I haven't read too much about US-based AppleCare taking a month to service something, but unfortunately, outside of the US (where authorized resellers can do AppleCare repairs), I've read some crazy stories.

jeff3221
Feb 6, 2008, 05:07 PM
Do you have something being fixed? If you do just contact apple and they will do something for you. This is highly unlikely to happen.