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squaremon
Feb 9, 2008, 03:26 PM
I got my MBA for 2 days now. Everything works fine except I heard these randomly Click noise coming out from under the power button place every once a while . It only does it once everytime when it happens and the click sound goes less than a second. Is this suppose to be normal?:confused:
Thanks



clayj
Feb 9, 2008, 03:47 PM
Does your MBA have a hard drive or an SSD? Some hard drives, particularly the PATA drives using in iPods and the new HD MBA, make clicking noises from time to time.

deeznutz
Feb 9, 2008, 03:49 PM
I got my MBA for 2 days now. Everything works fine except I heard these randomly Click noise coming out from under the power button place every once a while . It only does it once everytime when it happens and the click sound goes less than a second. Is this suppose to be normal?:confused:
Thanks

I am having the same thing happen with my 1.6/80m very wierd have no idea what it is.

squaremon
Feb 9, 2008, 03:50 PM
I have a 80gb hard drive, is that normal? I called up apple tel service and they said they never heard any issues like that before and ask me to take it to apple retail store and check.

baabaa90
Feb 9, 2008, 04:34 PM
It's the hard drive - had a similar click on previous iPods that I've previously owned. I suspect its something like the lever lifting off and on the platter of the hard drive - nothing to worry about.

Cybergypsy
Feb 9, 2008, 04:40 PM
normal....

ExcelonGT
Feb 9, 2008, 09:01 PM
normal....

agreed. This is common on 1.8" drives designed for portable use.
The sound you are hearing is the head "parking itself" during inactivity. Motion of the head coming to rest is rather abrupt and caused by magnetic force.

another selling point for the SSD i guess...

MacRumorUser
Feb 10, 2008, 03:38 AM
If it's 'normal' then I have an abnormal MBA as I have no clicking on the HDD

The machine remains deadly quiet at all times:confused:

Even when I was doing a complete OS re-install when I first got it, I never once heard any clicking coming from the HDD.




We do all have the same revision of HDD don't we ?

SAMSUNG HS082HB:

Capacity: 74.53 GB
Model: SAMSUNG HS082HB
Revision: NL101-06
Serial Number: S1BPJ16Q118177

ruokay
Feb 10, 2008, 05:15 AM
.... I called up apple tel service and they said they never heard any issues like that before and ask me to take it to apple retail store and check.


haha.. they ever heard any issues like that before? IT JUST CAME OUT!

ruutiveijari
Feb 10, 2008, 07:25 AM
There's a software floating around the internet that doesn't let the HDD park itself. It of course makes it more vulnerable to data loss and doesn't let the HDD spin down which eats battery.

I just don't remember what it was called. I used it with an older PB because the clicking was driving me crazy.

Cybergypsy
Feb 10, 2008, 07:38 AM
Mine does it maybe once a hout if that....does not bother me a bit...

ahaxton
Feb 10, 2008, 09:02 AM
Mine did it one time when my MBA was overheating yesterday.

tnkgrl
Feb 11, 2008, 02:29 AM
I'm hearing a series/burst of (louder than normal) clicks every now and then when my MacBook Air (1.6 GHz, HDD) is doing extensive file I/O...

It doesn't sound right! If it does it more often I'll have it looked at...

netdog
Feb 11, 2008, 02:32 AM
Isn't the hard drive on the other side? (that is to say on the other side from the power button)

abijnk
Feb 11, 2008, 10:07 AM
Isn't the hard drive on the other side? (that is to say on the other side from the power button)

No, it is under the power switch, if you look at the teardown photos you can see that.

Has anyone heard a high-pitched squeak with this? I've heard the clicking, and I know thats normal, but mine has started squeaking now too. Is that normal as well?

saisrujan
Feb 11, 2008, 10:16 AM
No, it is under the power switch, if you look at the teardown photos you can see that.

Has anyone heard a high-pitched squeak with this? I've heard the clicking, and I know thats normal, but mine has started squeaking now too. Is that normal as well?

I thought that's the sound for an invalid operation, like typing at a place where you're not allowed to type. It sounds like a frog in pain. Doesn't it?

abijnk
Feb 11, 2008, 10:20 AM
I thought that's the sound for an invalid operation, like typing at a place where you're not allowed to type. It sounds like a frog in pain. Doesn't it?

That's exactly the sound!!! LOL, great way to describe it. :) I guess that could be it, but I thought that sound came form the OS?? I'm pretty sure my speakers were muted... I could be wrong though. I'll just have to keep an eye on it.

Sandy Santra
Feb 11, 2008, 11:53 AM
Comes with the territory. Same deal with iPods. Getting an iPhone brought me great joy--no more clicking, ever! Same deal with the MBA: getting the SSD will eliminate clicking. What price quiet!

squaremon
Feb 11, 2008, 11:58 AM
If it's 'normal' then I have an abnormal MBA as I have no clicking on the HDD

The machine remains deadly quiet at all times:confused:

Even when I was doing a complete OS re-install when I first got it, I never once heard any clicking coming from the HDD.




We do all have the same revision of HDD don't we ?

SAMSUNG HS082HB:

Capacity: 74.53 GB
Model: SAMSUNG HS082HB
Revision: NL101-06
Serial Number: S1BPJ16Q118177

Yes same HDD

chp5592
Feb 11, 2008, 12:00 PM
I too hear the clicking from the right side of the computer/keyboard area. Not bothersome, but I was not used to hearing this for awhile. Most modern 2.5 inch laptop hardrives have eliminated such clicking sound. I guess 1.8 inch is another story. I have an older 30gb video ipod and I've never heard the clicking sound before.

typester
Feb 22, 2008, 08:36 PM
clicking is driving me CRAZY, i have 1.8 65gb SSD. it is non-stop clicking and i am going to go CRAZY if it doesn't stop. i haven't really installed a ton of stuff but the issue with Parallels and Windows XP kept me from working all day!! i had to pull my windnose machine out to finish some stuff.

PLEASE someone help with these 2 issues or i will be forced to take this SWEET machine back.

p.s. i love it as far as sleekness, speed seems to be good, parallels WHEN it is running seems very fast, but the Black Message of DEATH is a little scary every 10 minuets though!!!

clayj
Feb 22, 2008, 11:28 PM
clicking is driving me CRAZY, i have 1.8 65gb SSD. it is non-stop clicking and i am going to go CRAZY if it doesn't stop. i haven't really installed a ton of stuff but the issue with Parallels and Windows XP kept me from working all day!! i had to pull my windnose machine out to finish some stuff.

PLEASE someone help with these 2 issues or i will be forced to take this SWEET machine back.

p.s. i love it as far as sleekness, speed seems to be good, parallels WHEN it is running seems very fast, but the Black Message of DEATH is a little scary every 10 minuets though!!!If you really have an SSD, and not a hard drive, in your MBA and it is clicking, call the Apple Store and arrange an exchange. The only moving part in an SSD-equipped MBA is the fan, and that should not be making any noise other than normal fan noises.

If you have a hard drive, then the clicking is normal. You can try to do an exchange, but those PATA HDs are famous for clicking when the heads park.

ahaxton
Feb 22, 2008, 11:37 PM
I'm really dumb (SSD). That one time clicking (May have been more of a pop) thing I think was just something inside the MBA. I heard the noise only one time so far, so I guess it isn't anything bad. It was during HighDef playback so might just have been something to do with heat. What does a hard drive click sound like anyways?

squaremon
Feb 23, 2008, 12:28 AM
My MBA is clicking more and more. Plus there was a loud BEEP today right after a click. I managed to video taped it. :( I'll try to find a way and post the video

somecows
Feb 23, 2008, 09:22 PM
I really hate situations like this, because clearly a lot of people are hearing a weird noise, but there never seems to be any consensus on whether its "normal" or not. My new air (the $1799 one) emits a clicking sound from the area of my right hand rest very regularly. I would say every 10 seconds. I took it to the apple store today and although they were very nice, they said they didn't hear anything. Which is annoying because whether the noise is normal or not, its definitely *there*. Anyhow I don't know anything about hard drives, is the type of drive in my air more likely to make a clicking sound than the drive in my old macbook pro. because it never made a peep.

squaremon
Feb 24, 2008, 05:56 PM
i got an replace today. even got more clicking =( tho its not as loud as the previous one

I uploaded a video on youtube. Heres the link on my previous mba.

http://youtube.com/watch?v=bpRPcyo_Oq4

Turn up your volume. "Click" sound occurs at 0:00:04 - 0:00:06
The beep noise happened 2 times so I took it in and exchange one.

gtxp
Mar 26, 2008, 07:29 AM
in my new OQO E2, I have a 60GB disk, it's making the same noise, and I found your forum by searching Samsung hs082hb (which is the model of the disk), so it "seems" that this is a "common" issue to all Samsung disks...

I'm both happy and unhappy. Good point is the machine is not "broken", bad point is for a device I'm holding all the time near my face, it's driving me crazy. I guess I'll try to buy a 1000 bucks SSD later to replace the disk... :(

found this link, not sure if it's useful:

http://www.samsung.com/global/business/hdd/support/utilities/Support_HUTIL.html


This confirms this is a common issue:
http://www.notebookcheck.net/Review-Apple-MacBook-Air-Subnotebook.7979.0.html

"The built-in 60 GB 1.8" hard disk by Samsung crackles a little bit, which is audible," ...

AreanFSL
Mar 26, 2008, 01:09 PM
Is anyone else having a slight thudder coming from the fan when it's crusing along 2500 RPM? I noticed this last night because before this incident it was dead silent. The noise is happening near the top left..
It seems like the fan might be loose because once it reaches 6200 RPM then drops to around 2500 the laptop is DEAD silent and I'm not having the sound. Also, when the fan is @ full blast 6200 rpm, and I pick the laptop up and move it a bit, the fan drops in speed a bit.
Anyone else with this problem? or am I being over anal

WilliamG
Apr 1, 2008, 07:04 PM
So this MacBook Air is great. Aside from the core shutdown issue that many people have (don't watch HD movies on a bed!), it's been working great. However, occasionally the hard drive will make quite an audible clicking sound. One time it went "CLICK CLICK CLICK" quite loudly. I know what normal hard drive sounds sound like, as when I'm downloading I can hear the "normal" access clicking, and that's fine. This was a really audible clicking you can hear from 10 feet away. It's only done it a few times (once when the system was put to sleep even), and I know 1.8" drives have some oddities. There are no other issues to speak of with the system, and the drive purrs away 99% of the time. That 1% when the drive makes that clicking sound, the UI definitely freezes (more of a pause) for a second...

So is this the normal characteristic of the 1.8" drives?

johnzoidberg
Apr 1, 2008, 09:08 PM
I'd say everything is fine. Mine has done that, and I've had zero issues. Zero.

I've yet to hear of someone's MBA hard drive failing from problems relating to the loud clicking sound.

In fact, Apple is aware of this "issue" and states that it's normal:

http://docs.info.apple.com/article.html?artnum=307514

WilliamG
Apr 1, 2008, 10:47 PM
I'd say everything is fine. Mine has done that, and I've had zero issues. Zero.

I've yet to hear of someone's MBA hard drive failing from problems relating to the loud clicking sound.

In fact, Apple is aware of this "issue" and states that it's normal:

http://docs.info.apple.com/article.html?artnum=307514

Thanks for the reassurance! It really is a pretty obnoxious noise when it makes it loudly. Definitely startled me! Head loading/unloading sounds seriously needs to be worked on. Your computer should automatically play a pleasant MP3 when the heads are about to be parked! :D

johnzoidberg
Apr 1, 2008, 11:28 PM
Definitely. It was pretty jarring the first time I heard it. I was convinced something was wrong with my MBA. That was 2 months ago. My MBA still runs as great as it did on its first day.

WilliamG
Apr 1, 2008, 11:29 PM
Definitely. It was pretty jarring the first time I heard it. I was convinced something was wrong with my MBA. That was 2 months ago. My MBA still runs as great as it did on its first day.

Gosh 2 months? Is that how we measure longevity nowadays? :D :D

Thanks again. I'll sleep a little easier now. But I think I'll buy that Applecare to make sure. :p

I still can't get over the fact that we pay money for an object, and then pay more money to make sure it works. Crazy! :)

JasO
Apr 16, 2008, 06:47 PM
Mine too makes this clicking noise, not the most pleasurable thing to listen to but if it's not a fault with the computer i suppose i can live with it. Hopefully the MBA proves its worthiness on my upcoming trip to Europe :D

superknoppix
Jul 18, 2008, 02:18 AM
This click noise is not normal. This is the sound of a hard drive dying..
http://youtube.com/watch?v=bpRPcyo_Oq4

The hard drive in the macbook air will make clicking noises when the heads park. this is normal. Some hard drives in certain macbook airs will not make any noise. its just the manufacturing. some park loud and some park quiet. Sometimes it will make a series of clicks one after another, this is due to the hard drive trying to park and the user or system trying to use the HD at the same time. the drive will go into a little spasm then will be fine.

One way to fix the clicking if it is annoying you is to change your power settings. Click on your battery on the top tool bar and select Energy saver preferences. Then deselect the option at the bottom that says "put hard disk(s) to sleep when possible". deselecting may shorten your battery life slightly but shouldn't be that noticeable and will give you peace of mind if the clicking is driving you crazy. If the clicking continues after changing the power setting option then there may be a problem with your drive, and you should take it into an Apple store.

Bruce0
Aug 20, 2008, 01:40 PM
Reading through this thread, and the Apple Tech bulletin, and looking at the youtube recordings (very useful) of other peoples clicking indicates that there are multiple problems here.

1) Some people may be having head parking noise. But not if you have an SSD (Solid State Disk) Macbook.

2) Some of the YouTube recordings are clearly not clicking or parking, one was fan noise, another sounded like an alarm or overload of some sort.

My problem is a click, it repeats 5 times in rapid succession (5 or 6 clicks in about 1.5 seconds time, then a 5 second pause or so, then repeat.)

click-click-click-click-click-click-pause...........click-click-click-click-click-click-pause...............

They are quiet clicks, very soft, and they do eminate from under the power button. I moved my ear around the macbook air trying to find the source.

When I had the macbook air on its side, open, listening to the bottom vent against my ear i heard the clicks begin and then I heard the fan spin up and the clicks stopped.

I cannot reproduce the problem but I have a theory.

Perhaps some obstruction gets in the fan, and the fan retries starting, and perhaps turning the mac on its side cleared the obstruction.

I didn't even know this thing had a fan... it is usually very quiet.

Anyway, for us SSD guys with the click-click-click-click-click- problem, I think it is an obstructed fan, and I think if it happens to me again I will try vacuuming the bottom vent in the region of the power button.

King t.
Aug 20, 2008, 02:48 PM
same clicking here, but ince apple says that it's normal :rolleyes:

by my machine it only clicks once and then i don't hear it anymore, i have a 1.8ghz with the 80gb hd, but beside the clicking which only occurs one time during the day, i haven't had any issues so far :D

Stigmater
Aug 22, 2008, 05:52 AM
same clicking here, very annoying :mad:

HiFiGuy528
Oct 27, 2008, 08:03 PM
Just got a brand new 1st gen MBA 1.6ghz 80gb HD. Clicking like crazy the moment it starts up. Please advise what to do.

Mactagonist
Oct 27, 2008, 08:43 PM
Just got a brand new 1st gen MBA 1.6ghz 80gb HD. Clicking like crazy the moment it starts up. Please advise what to do.

Take it back.

superknoppix
Oct 28, 2008, 01:06 AM
Reading through this thread, and the Apple Tech bulletin, and looking at the youtube recordings (very useful) of other peoples clicking indicates that there are multiple problems here.

1) Some people may be having head parking noise. But not if you have an SSD (Solid State Disk) Macbook.

2) Some of the YouTube recordings are clearly not clicking or parking, one was fan noise, another sounded like an alarm or overload of some sort.

My problem is a click, it repeats 5 times in rapid succession (5 or 6 clicks in about 1.5 seconds time, then a 5 second pause or so, then repeat.)

click-click-click-click-click-click-pause...........click-click-click-click-click-click-pause...............

They are quiet clicks, very soft, and they do eminate from under the power button. I moved my ear around the macbook air trying to find the source.

When I had the macbook air on its side, open, listening to the bottom vent against my ear i heard the clicks begin and then I heard the fan spin up and the clicks stopped.

I cannot reproduce the problem but I have a theory.

Perhaps some obstruction gets in the fan, and the fan retries starting, and perhaps turning the mac on its side cleared the obstruction.

I didn't even know this thing had a fan... it is usually very quiet.

Anyway, for us SSD guys with the click-click-click-click-click- problem, I think it is an obstructed fan, and I think if it happens to me again I will try vacuuming the bottom vent in the region of the power button.


Again, this is the sound of the heads parking...
The multiple clicks are not the heads physically moving, it is just the mechanism that moves the heads locking, the heads don't move but the drive continues to try to lock them in place... this may be a defect with a sensor in the drive but I don't think that it would cause a drive failure...
I haven't heard of any problems with a drive in the MBA yet.
Edit: oh and I don't think that there should be clicking from a SSD, but if that is the case then its a totally different problem(fan or something)

HiFiGuy528
Oct 28, 2008, 09:02 AM
I found out that it was the fan stuck because it is new and can't start-up. I gave the Air a hard tap around the Delete, \, Return key. Heard the fan start-up and the clicking stopped. It is silent now. :):):)

superknoppix
Oct 28, 2008, 09:17 AM
I found out that it was the fan stuck because it is new and can't start-up. I gave the Air a hard tap around the Delete, \, Return key. Heard the fan start-up and the clicking stopped. It is silent now. :):):)

You should take your MBA to the Apple store and have them look at it, if the fan is being obstructed then you could experience overheating problems(a problem than MBA's have already with a working fan) and excess heat will shorten the life of your hardware(battery, screen if the lid is closed).

I've taken my MBA apart to put new thermal paste on the GPU, CPU, and the fan is actually underneath the 5 and 6 keys, your HD is located beneath the delete key.

HiFiGuy528
Oct 28, 2008, 03:56 PM
You should take your MBA to the Apple store and have them look at it, if the fan is being obstructed then you could experience overheating problems(a problem than MBA's have already with a working fan) and excess heat will shorten the life of your hardware(battery, screen if the lid is closed).

I've taken my MBA apart to put new thermal paste on the GPU, CPU, and the fan is actually underneath the 5 and 6 keys, your HD is located beneath the delete key.

No need to take it in. After a few hard taps the fan started up and is running normally. It's slient now. I am very happy with its performance and the price I got it for. :):):):)

superknoppix
Oct 29, 2008, 12:39 AM
No need to take it in. After a few hard taps the fan started up and is running normally. It's slient now. I am very happy with its performance and the price I got it for. :):):):)

Thats great! Perhaps it was just from the initial manufacturing, the fan is quite small so I could see it being stuck at first. The MacBook Air is a great machine, I've been using mine solid since the beginning of August, and haven't had any problems so far(except for overheating but coolbook fixed that).:)

HiFiGuy528
Jan 5, 2009, 04:36 PM
Well, my Air started to click over the weekend. I am not worry because HD is cheap and I'll just buy a new one when it dies.

Just wondering if anyone found a for the clicking sound?

Bruce0
Jan 5, 2009, 11:36 PM
Well, my Air started to click over the weekend. I am not worry because HD is cheap and I'll just buy a new one when it dies.

Just wondering if anyone found a for the clicking sound?

DjAm...

I suspect the problem is not heads "parking". To test this, gently access a file on the hard disk that you haven't read recently (like an old letter or something). If you can get it, the disk is spinning, the heads are not parked, they are not re-parking right away and if the clicking continues, then you have the same clicking I have (which is what I suspect, i mean how many clicking problems can this thing have).

So if you can read a file that is not in disk cache, it is not parked or parking.

But you have to read the file "gently" because the tapping on the keyboard might free your jammed fan.

In any case, if it happens again, and the clicking continues after you read an uncached file, then post again so we can all eliminate the head parking theory.

Here is what I did...

I did try taking it in to the Mac store, and of course there were 2 problems.
1) The fan is so quiet that even if it is running you can't here it in an apple store (there were about 100 people in there)
2) The problem is intermittent.

But mine is SSD, and my clicking is clearly not heads parking (the heads, tracks and sectors on SSD are all conceptual, it is just flash).

A finger thump to bottom of the area where the power button is, and it spins up and stops clicking.

This has happened to me several times, but now that I know how to fix it, I usually can.

Unfortunately it probably means the machine overheats sometimes. SO ... it over heats, they don't fix it, and eventually it fries. Hopefully it will be old when it dies.

HiFiGuy528
Jan 6, 2009, 09:50 AM
Thanks for the tip. I left it on all Sunday night (not sleep) and the clicking went away since. I'm not going to worry about it. I'll just wait till it dies.

ulim
Jan 22, 2009, 12:24 PM
Darn it, I had this clicking today on my Rev B. I was setting it down on an uneven surface (desk with various pens and piles of papers) and this very weird recurring click/shhhh sound comes out from, seemingly, the screen. After a while I swept my desk free and set the Air down on the even surface and the sound immediately stopped. It definitely sounds different than a hard drive and I have an SSD anyway.

I guess an occasionally jammed fan is the best explanation we have at this point.

Ulrich

MBAir
Jan 22, 2009, 01:17 PM
Mine is Rev B 1.8 SSD.

I have random clicking noise from the left side of the laptop. It is ANNOYING!

Any solutions yet? What is source of that noise?

NoahK17
Jun 5, 2009, 06:54 PM
Had the same issue. Click-click-click-click-click... pause 10 seconds, then repeat.

It was the fan not working properly. Like they said above, I tapped 3 times pretty hard near the DELETE, \ and EJECT key, and the fan started right up.

The clicking noise stopped. :)

Bruce0
Jun 7, 2009, 06:20 PM
I have found that I get the clicking when I set my macbook on top of my leather case. The beautiful leather case has a magnetic clasp (some of the other cases have this too). I think the magnetic clasp is interfering with the fan startup.

Just out of curiosity, how many of you guys with clicking Macbook Airs have cases with magnetic clasps or other magnets nearby?

I find I often set my computer on top of the case to provide for good airflow under it when I compute in bed, or on my lap. And I have not had the problem since I stopped using the case as a base.

(For those of you that say..."what! you put a magnet near your computer!" I will tell you that I bought the case at the apple retail store, it is a leather portfolio case that the MB Air slips into that has a magnet to hold it shut when you close the top flap of the leather case. I thought twice about the magnet, but my Air has a SSD (non magnetic storage) and no other magnetic storage... so I figured it would be ok)).

joaquinsfy
Jun 8, 2009, 09:00 AM
Had the same issue. Click-click-click-click-click... pause 10 seconds, then repeat.

It was the fan not working properly. Like they said above, I tapped 3 times pretty hard near the DELETE, \ and EJECT key, and the fan started right up.

The clicking noise stopped. :)

The same happens to me yesterday, i blow inside the air exits, and the fan start to work. it might be a little bit dirty in the fan.

demonx
Jun 8, 2009, 08:05 PM
Last time I got those clicking noises my smart status turned from good to bad. I'm out of warranty though so gotta hunt down a replacement drive myself:o

mikemilzz
Jun 18, 2009, 06:52 PM
Had the same issue. Click-click-click-click-click... pause 10 seconds, then repeat.

It was the fan not working properly. Like they said above, I tapped 3 times pretty hard near the DELETE, \ and EJECT key, and the fan started right up.

The clicking noise stopped. :)

Just opened up a new MBAir with a SSD in it, so I knew it wasn't a hard drive noise. This was coming out of the middle of the keyboard, near the H and Y keys. I tapped hard on the aluminum above the 7 key pretty hard and all of a sudden I heard a fan kick on. Pretty funny, but sad that Apple has continued problems like this.

Quick and easy fix though, so not too bad.

mitshimum
Jun 19, 2009, 12:34 AM
Hello all,

I just bought a new MBA today and have the click click click Fan sound.

I was so worried and then later on I read the posts here and fixed it.

By tapping the keys very hard didn't do the trick for me.

So I put the MBA standing vertically on a table, tapped where the click sound was couple of times using my fingers before the noise goes away.

I guess the fan was really stucked.

I hope this problem won't come back!!!

but thanks to all of you who have contributed.

hodgeheg
Jun 19, 2009, 03:13 AM
I got my MBA for 2 days now. Everything works fine except I heard these randomly Click noise coming out from under the power button place every once a while . It only does it once everytime when it happens and the click sound goes less than a second. Is this suppose to be normal?:confused:
Thanks

Mine did it. Various other laptops I've had from various manufacturers did it. Some didn't. It's parking to save power I expect.

RaMaz07
Feb 27, 2011, 06:03 PM
Mine does it too, I tapped real hard, almost a knock right by the power button and it stopped. So it is the fan not working?