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photoshop installation help

C

crispymacuser

macrumors newbie
Original poster
Ive downloaded the trial for photoshop before and then uninstalled it, at least i thought I did. I downloaded the trial again recently and I got this message:

Picture1-8.png


I've moved everything into the trash and emptied it apart from the trial which I just installed and can't understand why this is happening?
 
Did you use the official un-installer (like you're supposed to) or did you just trash whatever parts of Photoshop you could find (a bad idea)?

How do I uninstall a trial version? said:
In Mac OS, double-click the product installer in Applications\Utilities\Adobe Installers. Authenticate as an administrator, select Uninstall Components, and then follow the onscreen instructions.
Click to expand...
[FAQ]

Oh, and re-downloading/re-installing the trial, will probably not work anyway... without more effort (like a OS X reinstall):

Can I extend the trial period longer then 30 days? What happens when the trial period runs out? said:
Unfortunately, you may not extend a trial version once it expires at the end of 30 days, nor can you install another copy of the same trial version onto the same computer to try again.
Click to expand...
 
do a spotlight search for 'Photoshop' & see what results you get. Anything in the list with Photoshop, trash. Run the search again until there are non left & it should be good.
If it persists, then 'File Buddy' could help with searching for hidden files (.filename).
 
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