Can't detect portable hard drive on my mac

[JamaineH]

i have an iMac G5 and recenlt bought a Maxtor 160gb portable hard drive. when i plug the hard drive in, it lights up and comes on but it doesn't detect anywhere on mac. it doesn't come up on my desktop. i can't find it anywhere:mad:

any help would much appeciated

many thanks
Jamaine

[MrT8064]

sometimes turning the hard drive on first, and letting it get up to speed - then plugging it in should make it show up.

[JamaineH]

just tried that. still no luck

[PYR0M310N]

are you connecting by firewire or USB?

[JamaineH]

Usb

[McGiord]

Are you able to see it in other computer?
What format it has?
What OS X version are you running?
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[JamaineH]

version 10.3.9

i haven't tried it on any other computers yet

[McGiord]

Check it with Disk Utility, to see if it has the right Mac format.
Also use the System Profiler:
:apple: Menu -> About This Mac -> More Info... button
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[JamaineH]

it doesn't show in the utility or the system profile :confused:

[McGiord]

Usb

Which USB port are you using?
The one in the iMac or the one in the Keyboard?

Both give you the same result?
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[JamaineH]

yep same with both. but when i plug it into the keyboard it a message comes up and says theres not enough power for the hard drive. i don't undrestand because this means the computer knows its there but it doen't show up anywhere :mad:

[riscy]

Maybe you should try one of those USB cables which let you plug into 2 USB ports to give the HD more power??

[JamaineH]

still doen't detect

[McGiord]

Because the Keyboard USB ports are 1.1 and your HDD needs 2.0 you can't get enough power from them.

Maybe you should try one of those USB cables which let you plug into 2 USB ports to give the HD more power??

By the follwoing reviews in Amazon, this could be the issue. Check them here:
http://www.amazon.com/review/product/B000V4S8A4/ref=cm_cr_dp_synop?%5Fencoding=UTF8&sortBy=bySubmissionDateDescending#RFK78L7ODQJ9G

One person mention that needs to use the propietary special cable in order to make it work. Do you have it?

I always check on Amazon other users opinions before buying anything, sadly I have to mention that I wouldn't buy this HDD, too many people experiencing problems with it. If I were you I would return it and buy other.
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