BIrwin49
Feb 26, 2008, 12:02 PM
So I started having a problem last night…
I was syncing music to my iPhone and all of a sudden it cut off. I said okay, I’ll just turn it on, when I turned the phone on, all I got was the Apple icon and it would give me a loading icon, but nothing ever happened. If I plugged it up to the cable, it would give me the same apple icon and would vibrate. I tried system restore and it would go through the process, but give me different errors, at one point it said my phone didn’t have a sim card. Eventually it worked and I was able to restore, the phone seems fine right now.
My question is this… I have had the phone 10 days, AT&T said they would exchange it, but I have to pay a $10 restocking fee (even though it was acting defective and under 14 days) I called an Apple store and they said I could bring it in there, one person said AT&T shouldn’t charge the restocking fee because it’s under two weeks and defective, the other store said they may.
I could got an Apple store, but the closest one is either 90 miles south or 90 miles north of me.
Like I said, right now the phone seems to be fine, I was able to restore last night and add all my contacts, pics, music etc… but I don’t want a faulty phone. I guess if the hardware does go out I could always make a drive to an Apple store instead of sending it off and being without a phone for a week (or at least my phone) I think I’d rather make the drive then sending it off.
I dunno too much!
I was syncing music to my iPhone and all of a sudden it cut off. I said okay, I’ll just turn it on, when I turned the phone on, all I got was the Apple icon and it would give me a loading icon, but nothing ever happened. If I plugged it up to the cable, it would give me the same apple icon and would vibrate. I tried system restore and it would go through the process, but give me different errors, at one point it said my phone didn’t have a sim card. Eventually it worked and I was able to restore, the phone seems fine right now.
My question is this… I have had the phone 10 days, AT&T said they would exchange it, but I have to pay a $10 restocking fee (even though it was acting defective and under 14 days) I called an Apple store and they said I could bring it in there, one person said AT&T shouldn’t charge the restocking fee because it’s under two weeks and defective, the other store said they may.
I could got an Apple store, but the closest one is either 90 miles south or 90 miles north of me.
Like I said, right now the phone seems to be fine, I was able to restore last night and add all my contacts, pics, music etc… but I don’t want a faulty phone. I guess if the hardware does go out I could always make a drive to an Apple store instead of sending it off and being without a phone for a week (or at least my phone) I think I’d rather make the drive then sending it off.
I dunno too much!
