Can I return something I bought online to an apple store?

thepandamancan

macrumors member

Original poster

• Mar 7, 2008

• #1

I bought an incase sleeve for my new MBP and I'm not too thrilled about how it doesn't fit. I live right by an Apple Store, actually a couple, can I just take it back there or if I want to return it is my only option to send it back via mail/FedEx?

 

TEG

macrumors 604

• Mar 7, 2008

• #2

It doesn't hurt to try. Take the reciept with you. They may be able to give you a store credit.

TEG

 

B

blisters

macrumors member

• Mar 7, 2008

• #3

no. any purchase made through the online store must be returned to the online store.

 

Adokimus

macrumors 6502a

• Mar 7, 2008

• #4

I honestly don't know, but I would call the store to find out for sure.

 

G

greenbags125

macrumors newbie

• Mar 8, 2008

• #5

The policy usually is that online store purchases must be returned by mail. However, if you are willing to accept a gift card for it, then it is possible. The system will not let you return it onto a credit card and the manager won't give you cash. Those are the only two possibilities for a no receipt return (how online returns are processed).

 

F

f1

macrumors 6502

• Mar 8, 2008

• #6

Yep, exactly what greenbags said. You can return your purchase to an Apple Retail Store but you can ONLY get a store credit.

 

highjumppudding

macrumors 6502

• Mar 9, 2008

• #7

bring ur receipt

bring your receipt, make sure you have all the packaging, etc. you're fine.