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kigru
Mar 16, 2008, 03:05 PM
hey guys i need to know whats up with my mbp, it wont read dvd's just cdr/and cd's. can anyone let me knowif this has happen to them. I insert the dvd it doesnt spin or anything, then spits it out.


steveza
Mar 16, 2008, 03:08 PM
Sounds like a faulty drive.
duffyanneal
Mar 16, 2008, 03:12 PM
Are you inserting the disk with the label facing up? Don't laugh you would be surprised.
kigru
Mar 16, 2008, 06:52 PM
yea, i went ahead and tired it again, and it went in, i cant hear or feel anything goin on, then it makes a smalls sound then ejects teh dvd. so what do i do if its a faulty drive
forafireescape
Mar 16, 2008, 07:02 PM
If it's faulty, you need to take it back in and have them replace it. Is it new?
MacBookJoePro
Mar 16, 2008, 07:06 PM
What kind of DVDs are you using? Does this happen with all DVDs? If it does it sounds like a faulty drive. You need to take otto an apple store, or call AppleCare to have it sent in.

-JoE
kigru
Mar 16, 2008, 07:14 PM
no, i bought it last year, at the end of may, right before hte dman sr came out. i was pissed. lol.
alphaod
Mar 16, 2008, 07:16 PM
If you are still under warranty/AppleCare they should fix this for you.
kigru
Mar 16, 2008, 08:01 PM
yea, i have apple care, but i was just hopeing it was like an software issue. how long do uthink it will take to fix, and will they charge me.
mankar4
Mar 16, 2008, 11:01 PM
yea, i have apple care, but i was just hopeing it was like an software issue. how long do uthink it will take to fix, and will they charge me.

they won't charge you, but it may take a while because they'll have to take the mbp away from you.
alphaod
Mar 17, 2008, 01:44 PM
yea, i have apple care, but i was just hopeing it was like an software issue. how long do uthink it will take to fix, and will they charge me.

like mankar4 said they won't charge. They will probably boot your computer off a store Firewire drive to see if it's hardware. If it doesn't work with their drive they will probably replace it. If they don't have the drives in stock they will order it and then you will take it back to them when it arrives. If they have it in stock then it shouldn't take more than a day. The other option is they sent it back to the tech center and then they ship it back, but then you will be without a computer for about a week (or more if the tech center doesn't have the part either.
kigru
Mar 17, 2008, 08:06 PM
sounds awesome, thanks for the help, now i dont feel so down now that i know this prob can easily be fixed.