PDA

View Full Version : Apple, Sony Agree to Pay $12,903 to Japanese Customers Over ...


MacBytes
Apr 16, 2008, 07:24 AM
http://www.macbytes.com/images/bytessig.gif (http://www.macbytes.com)

Category: News and Press Releases
Link: Apple, Sony Agree to Pay $12,903 to Japanese Customers Over Battery Fire (http://www.macbytes.com/link.php?sid=20080416082410)
Description:: Apple and Sony reached an agreement on Monday to pay about 1.3 million yen ($12,903) to settle claims that a man was burned after an Apple computer caught fire, which allegedly was caused by a faulty Sony battery.

Posted on MacBytes.com (http://www.macbytes.com)
Approved by Mudbug

peterlobl
Apr 16, 2008, 09:18 AM
this is what is described as too much in Japan:

"The couple had sought for 2 million yen ($19,800) which Apple, while accepting the liability, said it was extremely too much."

wow - differences among cultures or?

TheSpecialist
Apr 16, 2008, 09:24 AM
this is what is described as too much in Japan:

"The couple had sought for 2 million yen ($19,800) which Apple, while accepting the liability, said it was extremely too much."

wow - differences among cultures or?

This is becaufe Japanese tend to see the damage caused in a normal way.
Americans can't see this things normal, and have ofcourse emotional damages.
Which can only be justified by going to court and getting millions from a company because they are so emotionilly affected.
Americans should act the same way as the Japanese. $12000 is normal I think, laptop, maybe furniture, hospitol care and some extra for the accident to happen. Plus the man burned himself to the fire. In America you can except a 20 million dollar demand for this. Sigh.
$12000 is more than enough.

peterlobl
Apr 16, 2008, 09:37 AM
Americans should act the same way as the Japanese. $12000 is normal I think, laptop, maybe furniture, hospitol care and some extra for the accident to happen. Plus the man burned himself to the fire. In America you can except a 20 million dollar demand for this. Sigh.
$12000 is more than enough.

add in the "legal" costs and how much would an American receive?? nada surf i think...

Just the reduction in phony law suits and fraud would make the system that much smoother

(And I am all for BIg damages when a company does huge damage t osay environment, people, etc... it's all the little stuff)

Dekimasu
Apr 16, 2008, 11:51 PM
This is becaufe Japanese tend to see the damage caused in a normal way.

Well, yes and no. On the one hand, some demands for pain and suffering compensation in America are excessive. It is fine to compensate the individual with this amount, and in fact, consumer protection laws in Japan are so weak that this can be seen as a victory for the individual.

On the other hand, 1.3m yen is nothing - literally nothing - to Apple and Sony. There is no way that this outcome will influence their behavior or force them to create safer products in the future. In that way it is a loss. It doesn't really matter who receives punitary damages; the threat of punitary damages forces companies operating in America to adhere to higher production standards. Thus I don't think this story represents a good opportunity to attack the American court system.

from someone in Japan