Had to reinstall Tiger, needing some help iPod can't connect to iTunes error

[Joshh1]

Haven't jailbroken or anything, just reinstalled tiger on my mac (had some weird problems )

put all my music I had backed up into itunes and now I plug my ipod into my mac and get a error:

"iTunes can't connect to the iPod because of an unknown error (0Ee8000001)"

Any ideas?

Thanks in advance guys.

[Consultant]

Have you updated Tiger, Quicktime, and iTunes?

[Joshh1]

Yep.

10.4.11 Newest iTunes and quicktime.


Guess I should've put that in the first post eh? :o

[Consultant]

You might need to sign into iTunes?

Perhaps try to restore iPod on your computer or another computer.

Otherwise it's under warranty, contact Apple Care.

[Joshh1]

I'm signed into iTunes, I don't have any restore points (fresh install) and I have 1.1.4 with Software update, would this be removed if I restored?

[chas0001]

I'm signed into iTunes, I don't have any restore points (fresh install) and I have 1.1.4 with Software update, would this be removed if I restored?

Have you tried to reinstall itunes by downloading it from the apple website then restarting your computer.

[Joshh1]

No I haven't.

I will try that in a little bit and report back.

[Joshh1]

reinstall didn't work. :(

[chas0001]

reinstall didn't work. :(

Oh dear. Have you also tried using a different usb port or as 'Consultant' stated a different computer.

[chas0001]

I have read elsewhere that it could be USB related where the port being used is not producing enough power for the device. Unplug all USB devices (apart from keyboard/mouse) then try and connect it again.

[Joshh1]

Well all I have is my mothers PC and my G4 ( USB 1.1 but I've never had this problem before:rolleyes:)

I'll have to throw SP2 on the PC and then get itunes and try it.

[Joshh1]

I tried the other USB port and it worked! :D

Thanks a ton Chas, I didn't even think about that haha.

[chas0001]

Thats really good news. :)