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View Full Version : The "Sad iPod icon" problem




BBS
May 31, 2008, 11:15 PM
This was probably asked before but I've tried searching the forums and can't find solutions so here's the breakdown:

- My mom has a second generation iPod Mini (6GB)
- My brother was listening to it yesterday
- He turned it off
- When he charged it, the charging icon appears, then suddenly hangs and displays the Apple logo, then after a few seconds it displays the "sad iPod icon" with the URL http://apple.com/support/ipod. (you may take a look at it here: http://support.apple.com/kb/TS1373?viewlocale=en_US)
- I've tried several solutions and nothing works.
- I've tried setting it to disk mode, it worked for a while, then a few minutes later it displayed the sad ipod icon again...
- My mac won't recognize it.
- I've tried the diagnostic mode as stated here: http://www.methodshop.com/gadgets/ipodsupport/diagnosticmode/index.shtml/
- Everything works, except the HDScan which said "Fail!"
- We're assuming the hard drive is broken. (of course)
- The warranty has expired and we don't have the receipt for it because it was given to her as a gift.
- She had it since 2006.
- The iPod almost always hangs up whenever it's in my brother's hands and he always comes to me to restart it.

My questions:

1. Will this ever get fixed?
2. What do you think will the apple store say to us?
3. What do you think may have caused this? (My brother dances with it all the time. It's attached to a lace around his neck like a necklace with no hand support whatsoever most of the time. Do you think this may have something to do with it?)
4. How much will it cost to replace the Hard Drive?

Any help is much appreciated. Thanks a lot in advance!



senseibiz
Jun 1, 2008, 12:00 AM
the same thing happened to my ipod this weekend. i tried everything on the ipod support page and nothing.. I took it to the apple store today and they told me that since It was out of warranty, they would charge me $120 to fix it.
hope this helps.. I have a 30 gig ipod video.

marcre
Jun 1, 2008, 01:45 AM
Your mom would probably be better off replacing it. I'm not sure if the hard drive is flash or not on that one, but if it isn't, dancing around with it could have damaged it. Take it to an apple store and recycle it and get 10% off a new one. I'n my opinion it's not worth fixing it.

senseibiz
Jun 1, 2008, 02:39 AM
I would do the same thing that macre said, its not worth fixing it.
instead of spending the money on fixing it, I will wait to buy the g3 iphone.