View Full Version : iMac G5 Repair Extension Program

Jun 1, 2008, 07:38 PM
I have a 17" iMac G5 that I got in October 2004. I had power issues, but my machine qualified under the Repair Extension Program and I had it fixed free of charge a year and a half ago.

Now it won't start up. And if I do get it started, I can't put it to sleep without it shutting down. I had it serviced and the power supply is fine, but the folks at the Genius Bar are telling me it's the logic board ($950 to fix).

I'm outside the 3 years that the Repair Extension Program covered, but I saw somewhere that Apple will continue to provide service on these iMacs. I didn't hear that at the Apple store I took it.

Do I have any course of action other than paying to have it fixed or buying a new iMac?

Jun 1, 2008, 07:42 PM
How long is the iMac G5 Repair Extension Program available?

The program covers affected iMac G5 computers for up to three years from the original date of purchase. Apple will continue to evaluate the repair data and will provide further repair extensions as needed.

I would recommend calling Applecare and requesting to speak with a Product Specialist to see if an exception could be made since you had the computer repaired once under this extension program and now you are having the same issue again.