View Full Version : Apple installed Leopard for free?
mumurphya
Jun 8, 2008, 09:33 PM
My MacBook's (mid 2007) hard drive failed not to long ago (~3 months), so I sent it in for repair since it was still under apple care. I had Tiger installed on the hard drive that they replaced. When I received it back in the mail it had a fresh install of leopard on it. There was no charge to the credit card or anything. I found it a bit odd that :apple: would have installed a 130$ operating system on my computer for free. Do you think this is normal? :confused:
JML42691
Jun 8, 2008, 09:36 PM
Wow, you got lucky on this one, I'm assuming that the store you brought it to only had blank drives, and didn't have any Tiger installations on them, and rather lose customer satisfaction by taking too long repairing it by attempting to find a Tiger copy, they probably figured that they would boost customer satisfaction by updating the OS for free, Congrats!
Watabou
Jun 8, 2008, 10:32 PM
Wow, you got lucky on this one, I'm assuming that the store you brought it to only had blank drives, and didn't have any Tiger installations on them, and rather lose customer satisfaction by taking too long repairing it by attempting to find a Tiger copy, they probably figured that they would boost customer satisfaction by updating the OS for free, Congrats!
haha. But what if the customer refused to upgrade to Leopard and liked Tiger before the hard drive got replaced? :p
JML42691
Jun 8, 2008, 10:34 PM
haha. But what if the customer refused to upgrade to Leopard and liked Tiger before the hard drive got replaced? :p
That would have made an awkward Customer Service call, haha
iTim314
Jun 8, 2008, 10:40 PM
I say, Congrats on the free upgrade and do NOT call Apple about it. lol
BlakTornado
Jun 9, 2008, 07:00 AM
Heh you learn something new everyday...
*pours water over iMac*
Woops. Might need a new hard drive... ;)
mumurphya
Jun 9, 2008, 01:15 PM
haha. But what if the customer refused to upgrade to Leopard and liked Tiger before the hard drive got replaced? :p
I did like Tiger but leopard is fine ;)
Heh you learn something new everyday...
*pours water over iMac*
Woops. Might need a new hard drive... ;)
Too bad Apple doesn't cover liquid damage....
sycho
Jun 9, 2008, 01:25 PM
I think most times that Apple has a repair in a similar situation that they would upgrade the machine to the newest OS. My MacBook Pro was going to be upgraded to Leopard before Apple decided to replace it. :)
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