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View Full Version : I can't connect old ipod (touch wheel) on Vista




Ron Miel
Jun 24, 2008, 01:49 PM
Hi, I have recently acquired an old ipod, 20GB touch wheel model, the one with a firewire port and the buttons in a ring. This model: http://support.apple.com/kb/HT1353#touchwheel

I've recently fitted a new firewire port to my computer. Connecting my iPod to the port, it will draw power and recharge. However, the computer does not see the iPod. It does not show up in iTunes or in device manager. If I use a USB to Firewire connector it shows up as an unknown USB device. I am using Windows Vista.


Is that normal behaviour for this model of iPod? Is this model Vista compatible? Is there any download I need to operate in Vista?

Or could there be some other problem? The iPod seems to work fine apart from that, it will recharge and play back music. I just cant add music to it.

This is my only firewire device, BTW, so I can't tell if other devices connect properly.



wPod
Jun 24, 2008, 03:01 PM
The original iPods with touch wheel were Mac only. The newer touch wheels (i believe the 20 GB is included) were Mac or Windows specific. The following site shows how you can determine which way your iPod is formated.

http://support.apple.com/kb/HT1335?viewlocale=en_US


I believe there is a link on that page that shows how you can re-format the iPod by restoring factory settings. I am not sure if this can convert from Mac to Windows or not. But I am guessing that the formatting is your problem.

northy124
Jun 24, 2008, 03:17 PM
To sync you need a USB cable now, Only charges with Firewire now I think if you just reformat and use the firewire to USB cable it will work.

MonksMac
Jun 24, 2008, 03:27 PM
All iPods that are 4th Gen or older can sync with FireWire. The USB only requirement is only for the iPod 5th Gen, iPod nano, iPod Shuffle, Touch, iPhone, and Classic. All others can use FireWire. Do you have iTunes on the PC? If so no matter what the format is (mac or PC) it iTunes should recognize it and tell you it is the wrong format.:apple:

Dustman
Jun 24, 2008, 03:32 PM
To sync you need a USB cable now, Only charges with Firewire now I think if you just reformat and use the firewire to USB cable it will work.

Old iPods can sync through Firewire. It's just the newer ones that only came with USB that can only charge via firewire using a USB to Firewire adapter.

JayMan8081
Jun 24, 2008, 03:49 PM
Do you have iTunes on the PC? If so no matter what the format is (mac or PC) it iTunes should recognize it and tell you it is the wrong format.:apple:
This is not necessarily true. I had a Mac formatted 4th gen that was not recognized under Windows. I had to hold a key combination after sliding the hold switch to put the iPod into Disk Mode. Only after doing that would iTunes see the iPod and give me the option to reformat to a PC-compatible format. See here for putting your iPod into Disk Mode: http://support.apple.com/kb/HT1363

Consultant
Jun 24, 2008, 03:54 PM
Try to sync with a Mac at Apple store.
Or you can try to sync with a XP computer with firewire.

To sync you need a USB cable now, Only charges with Firewire now I think if you just reformat and use the firewire to USB cable it will work.

He has an older iPod that ONLY SYNCS WITH FIREWIRE.
http://www.everymac.com/systems/apple/consumer_electronics/stats/ipod_2ndgen.html

northy124
Jun 24, 2008, 04:01 PM
He has an older iPod that ONLY SYNCS WITH FIREWIRE.
http://www.everymac.com/systems/apple/consumer_electronics/stats/ipod_2ndgen.html

I know, I have an old one as well (20GB) but it doesn't work with firewire only USB for some reason, But I got a Nano now so I gave up trying to fix it. You can ignore the other post.

Ron Miel
Jun 24, 2008, 05:33 PM
The original iPods with touch wheel were Mac only. The newer touch wheels (i believe the 20 GB is included) were Mac or Windows specific. The following site shows how you can determine which way your iPod is formated.

http://support.apple.com/kb/HT1335?viewlocale=en_US

Thank you for that.

It is indeed formatted for Mac.


Any suggestions how I reformat, given that my PC doesn't recognise the device when I connect?

JayMan8081
Jun 25, 2008, 07:56 AM
Thank you for that.

It is indeed formatted for Mac.


Any suggestions how I reformat, given that my PC doesn't recognise the device when I connect?
See post #6 above ^^.

thejadedmonkey
Jun 25, 2008, 08:07 AM
I know, I have an old one as well (20GB) but it doesn't work with firewire only USB for some reason, But I got a Nano now so I gave up trying to fix it. You can ignore the other post.

Probably because it's not as old as you think ;)

jwhitwell
Jul 23, 2008, 12:00 PM
If I use a USB to Firewire connector it shows up as an unknown USB device.

Where do you get a cable like that? Everywhere I've been, they look at me like I've lost my mind and flat out say there's no such thing.

I have an old 1st gen 5g iPod (with the actually spinning control wheel) and having same problem - can't/won't sync via firewire anymore (though it will recharge); computer can't/won't see the iPod via firewire.