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yldawg
Jul 11, 2008, 08:09 PM
I have run into all sorts of problems. I spoke with MobileMe support, and they had me run some tests and then basically left me hanging. They said they'd get back with me, but it's been 6 hours. How long do I have to wait? I'd really like to get it squared away...any help would be appreciated.



benfischer
Jul 11, 2008, 08:58 PM
I have run into all sorts of problems. I spoke with MobileMe support, and they had me run some tests and then basically left me hanging. They said they'd get back with me, but it's been 6 hours. How long do I have to wait? I'd really like to get it squared away...any help would be appreciated.

No one's even gotten MobileMe to work, period.

philamac
Jul 11, 2008, 09:04 PM
The title should be changed to "Has anyone gotten MobileMe to work?"
It seems like email might be working, but I haven't been able to get my contacts nor calendars working with it. Haven't tried anything else yet.

I heard some mac users have gotten their contacts and calendars uploaded. Have PC users, especially Outlook users, had any luck?

If anyone has gotten MobileMe to work 100% for them, please post your setup here (OS, mail client, contacts client, calendar client).

philamac
Jul 12, 2008, 01:45 AM
[update] push email seems to work pretty much instantly. Still trying out the Contacts & Calendars.

philamac
Jul 12, 2008, 03:21 AM
[update]
Contacts pretty much works now... its just nowhere near instant.
Calendars... pushing to iPhone, and Outlook2007, but where have my birthdays gone? Even on the webapp, the birthdays thing seems buggy! (using Firefox3)

Setup:
PC | iPhone | Outlook2007 for Calendars & Contacts

bottomline: MobileMe is working, but at the pace of a tortoise! If you've just uploaded some stuff, be patient and wait a min before you freak cause it's not showing up.

Tip for windows users: in ControlPanel > MobileMe Preferences > check the 'Show in System Tray' option. Then go to your startmenu properties and make sure the mobileme icon is on 'Always Show'
That way you can visually see if your windows PC is connected to mobileMe. If you can't see the icon, mobileme crashed and your outlook will become unresponsive (neither push nor recieve)

philamac
Jul 12, 2008, 03:42 AM
[update]

Contacts
- "Groups" made in the webApp show up on iPhone, but when looking under said "group" on iphone, no contacts were listed.
- "Groups" made in the webApp do not show up in Outlook 2007 at all.

TWHH
Jul 12, 2008, 03:18 PM
To bring this thread back on topic...

Can anyone tell me if MobileMe is in fact available for those of us running Tiger?

Apple's website says it'll work via SW Update if yo are running 10.4.11. I am, but each time I run SW Update nothing comes up - I'm 'up to date' but in System Prefs the .mac icon is there and there is no mention of Mobile Me at all.

Any advice greatly received.

Thanks

Kashchei
Jul 12, 2008, 03:24 PM
To bring this thread back on topic...

Can anyone tell me if MobileMe is in fact available for those of us running Tiger?

Apple's website says it'll work via SW Update if yo are running 10.4.11. I am, but each time I run SW Update nothing comes up - I'm 'up to date' but in System Prefs the .mac icon is there and there is no mention of Mobile Me at all.

Any advice greatly received.

Thanks

I'm in the exact same boat on my wife's machine running 10.4.11. This doesn't exactly help, but it's always nice to know you're not the only one having a particular problem.

TWHH
Jul 12, 2008, 04:35 PM
How very odd - having done some digging around in Apple's own support forums I thought this might have been a UK issue (We tend to get things from Apple a little later than you luck y folk in the US)...

...but clearly not.


This does appear to be a pretty flakey launch of a service...

Since '84
Jul 12, 2008, 04:58 PM
I am running 10.4.11 and can send and receive emails via web no problem, but when I add the account to Mail app on my MBP, I can only receive, not send emails. The smpt server by default is smtp.mac.com:username, and if I change it to smtp.me.com:username, I still can't send emails. What am I doing wrong here?
By the way, I can send and receive fine on the iPhone through me.com.

Cousin Dirk
Jul 12, 2008, 05:31 PM
Put me in the same boat as most of you. I still have the .Mac preference pane, and although I can access me.com, there's nothing there since the initial sync isn't working, I get an error message when trying to sync.

http://img152.imageshack.us/img152/9928/picture8kb8.png

I also have a thread (http://discussions.apple.com/thread.jspa?threadID=1600202) about it in Apple Discussions.

gearhead911
Jul 12, 2008, 05:35 PM
To bring this thread back on topic...

Can anyone tell me if MobileMe is in fact available for those of us running Tiger?

Apple's website says it'll work via SW Update if yo are running 10.4.11. I am, but each time I run SW Update nothing comes up - I'm 'up to date' but in System Prefs the .mac icon is there and there is no mention of Mobile Me at all.

Any advice greatly received.

Thanks

im having the same problem, im running tiger 10.4.11 and no mention of mobile me in system prefs and no update in sw update, help anybody?

d.f
Jul 12, 2008, 05:47 PM
does anyone know if Tiger IS getting push..?

if not, then i've got it all working i think. annoying, as it's good, but clearly on Leopard it's GREAT.

it works as expected, but you have to manually click the drop-down Sync All to update. so if that's it..?? then i'll need Leopard or work out how to use Applescript.

gazmac
Jul 12, 2008, 06:01 PM
I click on the setup MobileMe button in iTunes which sends me to the web page for the service. In step two of the instructions it says login to .mac account on your mac running Tiger 10.4.11 (I've had the account since I bought my PowerBook a few years ago) but I can't login. When I try to enter my username it won't let me enter the @ symbol. Has anyone else come across this under 10.4.11?

I can send and receive emails on my iPhone 3G. I restored mail, contacts and calendar from my old unlocked 1.1.4 iPhone, which my partner has just inherited.

I believe that the Apple documentation says that the .Mac logo will be the same blue globe as before in the sysrem preferences on my Mac but that the MobileMe functionally will be underneath.

Has anyone else had the '@'problem trying to login to their upgraded - or should that be degraded - .Mac/MobileMe account ?

beejam
Jul 12, 2008, 06:13 PM
I've been able to get iCal working somewhat under 10.4.11. I have a birthday calendar pulled from contacts that won't publish to me.com for some reason. But I can make an event on me.com and get it pushed to my iCal and iPhone.

For the system prefs, I just put my info in under the .mac member info.

rdowns
Jul 12, 2008, 06:26 PM
Been working for me on my Leopard machine all afternoon. Just started working on my Tiger machine. When they get this right, it is going to be the killer app.

malukie
Jul 12, 2008, 06:34 PM
No problem for me - I'm running 10.4.11 and got everything working with my ipod touch and my mac - contacts, calendar, bookmarks & mail. I just followed the setup directions on the MobileMe page. (There is no mention of MobileMe, but just use the .Mac sync. I guess you don't see "MobileMe" unless you're running Leopard))

I have run into all sorts of problems. I spoke with MobileMe support, and they had me run some tests and then basically left me hanging. They said they'd get back with me, but it's been 6 hours. How long do I have to wait? I'd really like to get it squared away...any help would be appreciated.

poppyljg
Jul 12, 2008, 07:13 PM
I tried to follow the setup but when I go to sync I get a ".mac login failed" message.

rdp5008
Jul 12, 2008, 07:28 PM
I did a finder search for "dotmac" and deleted the three .plist files that showed up. I restarted. And everything worked perfectly!

Prior to that I could not get it to sync at all (using Tiger).

Hope that helps some of you all.

Since '84
Jul 12, 2008, 07:28 PM
Finally got ot sorted out.
Great tip. Spent hours on it and got nowhere until now.
In Tiger (10.4.11)
Just deleted all of the files with 'dotmac' that ended in .plist and restarted.
Now I can log in under System Preferences, click '.Mac', logged in and clicked 'Sync' and highlighted everything and clicked 'sync now'.
Now all my Contacts, Calendars and me.com mail is available on the www.me.com website.
:)

HLdan
Jul 12, 2008, 08:11 PM
Finally got ot sorted out.
Great tip. Spent hours on it and got nowhere until now.
In Tiger (10.4.11)
Just deleted all of the files with 'dotmac' that ended in .plist and restarted.
Now I can log in under System Preferences, click '.Mac', logged in and clicked 'Sync' and highlighted everything and clicked 'sync now'.
Now all my Contacts, Calendars and me.com mail is available on the www.me.com website.
:)

I don't think many people are having a problem syncing with MobileMe or using the website, I think everyone is having the issue of not getting the software update to change the .Mac icon in System Preferences to MM. My Leopard machine is all up and running but my Tiger machine can't get the update from SW. What gives?

meli
Jul 12, 2008, 08:34 PM
I don't think many people are having a problem syncing with MobileMe or using the website, I think everyone is having the issue of not getting the software update to change the .Mac icon in System Preferences to MM. My Leopard machine is all up and running but my Tiger machine can't get the update from SW. What gives?


I could be wrong, but I don't think there is any "Software Update" for Tiger (other than the iTunes update). I don't think there is a Tiger version of the MobileMe Updater.

Apple says that, "Most MobileMe features work with Tiger, but... MobileMe features will still appear as .Mac."
http://support.apple.com/kb/HT1932

genshi
Jul 12, 2008, 08:36 PM
I don't think many people are having a problem syncing with MobileMe or using the website, I think everyone is having the issue of not getting the software update to change the .Mac icon in System Preferences to MM. My Leopard machine is all up and running but my Tiger machine can't get the update from SW. What gives?

I just found this on Apple's Knowledge Base, apparently MobileMe will still show up as .Mac in Tiger:


I have Mac OS X 10.4 Tiger, can I still use MobileMe?
Most MobileMe features work with Tiger, but you must be running the latest version (currently version 10.4.11) and MobileMe features will still appear as .Mac. Some features, such as Back to My Mac, do require Mac OS X 10.5 Leopard. For details about using Mail with MobileMe in Mac OS X 10.4.11, read this article.

http://support.apple.com/kb/HT1932

Hope that helps answer why Tiger won't be getting the update to change the .Mac Preference pane (but it will still sync to MobileME.)

EDIT: Ahh, meli beat me by "that much!"

Cousin Dirk
Jul 13, 2008, 04:31 AM
I seem to have things working now... although I don't seem to be able to send emails from Mail using my MobileMe email account.

Also, is there a way to use smart groups on the MobileMe online service or on the iPhone? Or to send an email to an entire group from the iPhone? This seems like an obvious thing to include, if you ask me, but it doesn't seem possible.

EDIT: Fixed Mail (http://support.apple.com/kb/HT2296), and Smart Groups aren't compatible (http://support.apple.com/kb/TS1680?viewlocale=en_US?sr=xlr8yourmac). Hey-ho.

marksman
Jul 13, 2008, 04:46 AM
No one's even gotten MobileMe to work, period.

That is simply not true.

TWHH
Jul 13, 2008, 07:48 AM
I just found this on Apple's Knowledge Base, apparently MobileMe will still show up as .Mac in Tiger:



http://support.apple.com/kb/HT1932

Hope that helps answer why Tiger won't be getting the update to change the .Mac Preference pane (but it will still sync to MobileME.)

EDIT: Ahh, meli beat me by "that much!"

SO will us Tiger users be able to sync our calendars and contacts with our work PCs without the use of an iPhone?

Orng
Jul 13, 2008, 10:28 AM
Works fine for me in 10.4.11.
I haven't tested all the features, but I understand that some features are not fully supported (not sure yet which ones). .

I also know that Tiger is not getting a software update to change all your dotMac references to MobileMe. It might later, but not yet. We just have to click on dotMac in the sysprefs and live with it.

So far, I'm happy, or at least just as satisfied as I was with dotMac. Which is to say, I'm neither overwhelmed nor underwhelmed. Just plain whelmed, I guess. It's a useful service, but not exciting. The web apps look prettier now, I'll probably actually start to use them, when they start to work as well as promised. Which I think they will. I hope they fix the iDisk file sharing issue.

Hands0n
Jul 13, 2008, 11:32 AM
I did a finder search for "dotmac" and deleted the three .plist files that showed up. I restarted. And everything worked perfectly!

Prior to that I could not get it to sync at all (using Tiger).

Hope that helps some of you all.

Give this person the Gold Cup award. Perfect solution to a problem that has vexed me since MobileMe's availability date of 11 July 2008. Doing exactly what has been suggested above solved the problem and I am now using MobileMe on OS X Tiger 10.4.11 absolutely fine.

I tried dozens of suggestions on this and other forums, none worked.

Thank you very much for the solution, simple, elegant and most importantly, effective. :D :D :D

msbsound
Jul 13, 2008, 05:33 PM
Let me just add my thanks.

Knew I shoulda come to MR first when I was having issues. Was getting the "can not sync to .mac" error in 10.4.11 and this cleared it right up for me and a friend.

Only odd thing for me was that finder didnt pull up the prefs when I searched so I had to just go in and grab the 3 files my self from my library.

Once again, thanks all.

daver11
Jul 13, 2008, 06:39 PM
I'm running 10.4.11.

I was having this exact problem:

Put me in the same boat as most of you. I still have the .Mac preference pane, and although I can access me.com, there's nothing there since the initial sync isn't working, I get an error message when trying to sync.

http://img152.imageshack.us/img152/9928/picture8kb8.png

I also have a thread (http://discussions.apple.com/thread.jspa?threadID=1600202) about it in Apple Discussions.

Then I tried this fix:

I did a finder search for "dotmac" and deleted the three .plist files that showed up. I restarted. And everything worked perfectly!

Prior to that I could not get it to sync at all (using Tiger).

Hope that helps some of you all.

Success!!!

gazmac
Jul 15, 2008, 07:17 AM
The plist fix worked for me also. Apple should have released an update for Tiger to sort this out although I guess they might want to include some other bug fixes in the release. Can't get exchange server to work with properly with MobileMe (can receive but can't send messages) but that's another story. Anyway, enjoying the MobileMe experience now - just wish I could send work emails from my iPhone but I suppose that's down to our enterprise setup. :)

Philly
Jul 15, 2008, 10:32 AM
Im running Os X 10.4.11 on a G4 and since trying to switch to me.com I cannot send emails. I also can't sync anything in System Preferences and my SENT and DRAFTS folders are all mixed up.

When I do a FINDER search for "dotmac", the only plist file that shows up is;

com.apple.DotMacNotifications.plist

Should I delete this? As Im not sure what im doing, deleting files feels wrong.


Any advice?

dickovski
Jul 15, 2008, 12:34 PM
I did a finder search for "dotmac" and deleted the three .plist files that showed up. I restarted. And everything worked perfectly!

Prior to that I could not get it to sync at all (using Tiger).

Hope that helps some of you all.

Bingo!!! This has been driving me mad for days - why can't Apple be as helpful, their silence is deafening at the moment!!!