Prepaid itunes card

[sgtboy]

So i buy a 20$ card in prep, and it wont take it! Says i need billing info! So i had to buy with my credit card, what the hell is going on?

[linden]

So i buy a 20$ card in prep, and it wont take it! Says i need billing info! So i had to buy with my credit card, what the hell is going on?

DUDE I NO WHATS GOING ON!?

[Windmills]

The exact same thing has happened to me :(

[macfanboy]

So i buy a 20$ card in prep, and it wont take it! Says i need billing info! So i had to buy with my credit card, what the hell is going on?

a bug is going on (for u), i downloaded it with itunes prepaid

[sgtboy]

No biggie for me, was wondering if anyone else had this

[linden]

a bug is going on (for u), i downloaded it with itunes prepaid

Are you in the US?

[sgtboy]

canada

[Windmills]

Are you in the US?

no, canada

[macfanboy]

Are you in the US?

US! cali to be exact

[sgtboy]

Looks like CDN is getting screwed ><:mad:

[linden]

Looks like CDN is getting screwed ><:mad:

Aww man what are we going to do?

[ebouwman]

Looks like CDN is getting screwed ><:mad:

Ya this really f@#*in sucks, this whole day has been a joke.

[Windmills]

Should one of us give apple a ring?

[linden]

Ya this really f@#*in sucks, this whole day has been a joke.

How chould they do this to us. I have no other way of getting this now..

[sgtboy]

Probably closed

[linden]

Should one of us give apple a ring?

Its closed. But tomorrow lets all call em and give em a ear full!

[GamecockMac]

Oh boy, here we go again...

*passes out the torches and pitchforks*

[Windmills]

Its closed. But tomorrow lets all call em and give em a ear full!

sounds like a plan

as if they wont have enough angry callers tomorrow

[ebouwman]

How chould they do this to us. I have no other way of getting this now..

Me either, also if you read the "learn more" thing when you click to update your iPod, it tells you right there that you can't use iTunes store credit.

This is just stupid.

[sgtboy]

Wow, people are gonna be TICKED

[ebouwman]

sounds like a plan

as if they wont have enough angry callers tomorrow

What's the number then?

[linden]

What's the number then?

Canada technical support: 1-800-263-3394

[hitnrun7]

Same here, i bought a 20 prepaid, and i get screwed. and i dont really want to use my CC.

[linden]

Same here, i bought a 20 prepaid, and i get screwed. and i dont really want to use my CC.

And this is just for Canada...

[hitnrun7]

And this is just for Canada...


Which i just so happen to live in.

[Windmills]

Same here, i bought a 20 prepaid, and i get screwed. and i dont really want to use my CC.

I dont even have a credit card

[linden]

Which i just so happen to live in.

Me too man... Me too

[sarawanan]

Same problem in Canada

When I click update, I get:
- Terms for 2.0 Update
- Then login to buy
- Then login to add payment method
- Then a billing screen, with the option of none
- Clicked none, returns me to iTunes Store

[hitnrun7]

Same problem in Canada

When I click update, I get:
- Terms for 2.0 Update
- Then login to buy
- Then login to add payment method
- Then a billing screen, with the option of none
- Clicked none, returns me to iTunes Store

EXACT same here, is it worth adding the CC or is that whats going to happen anyway?

Has any Canadian successfully purchased 2.0 yet?

[sgtboy]

Yes with a Visa i have, Live in soutehrn alberta

[hitnrun7]

Yes with a Visa i have, Live in soutehrn alberta

Earlier it was saying my security code was invalid....How do you screw up a 3 digit number, really?

[sarawanan]

Unfortunately, I'm credit card-less. So Apple better offer me a way to buy this.

Even if it comes down to me going and buying a retail box with the firmware update code like with MobileMe (which I actually had to do today:D).

[Windmills]

I don't get why they would do this for this update, you could buy the January update with a prepaid card, I did.

[sgtboy]

Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A347 Safari/525.20)

update. Can't buy songs either, itms is messed up. Not just update

[sgtboy]

Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A347 Safari/525.20)

update. Can't buy songs either, itms is messed up. Not just update

[Windmills]

update. Can't buy songs either, itms is messed up. Not just update

Store works fine for me, both on my mac, and on my iPod

[sgtboy]

Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A347 Safari/525.20)

update. Music can be downloaded via cards but apps require a credit card at least in Canada

[Windmills]

Grrrr

when do the support/customer service lines open up again?

[hitnrun7]

Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A347 Safari/525.20)

update. Music can be downloaded via cards but apps require a credit card at least in Canada

Wow... i havnt DL'd anything yet as i dont even have the firmware, but if thats so, im going back to 1.1.4 jailbroken til someone doe this.

[snowy2004]

Wirelessly posted (Mozilla/5.0 (iPod; U; CPU iPhone OS 2_0 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5A347 Safari/525.20)

update. Music can be downloaded via cards but apps require a credit card at least in Canada

Well, I guess it's a good thing that I got a $50 iTunes Card just for this...

Is this just an issue in Canada or is it happening elsewhere? Hopefully, it's just that : an issue.

[harco808]

i was thinking of buying an itunes card to pay for the update..
so it doesnt work for the people in canada only right?

[sgtboy]

Unfortunately seems that way harco

[snowy2004]

Sorry guys. Seems this is intended. From the App Store terms...

For the US : (http://www.apple.com/legal/itunes/appstore/us/terms.html)

10. PAYMENT METHODS. The Service accepts credit cards, payment through your PayPal account, and iTunes Cards, iTunes Store Gift Certificates, and Allowance Account balances as forms of payment.

For Canada : (http://www.apple.com/legal/itunes/appstore/ca/terms.html)

10. PAYMENT METHODS. The Service accepts credit cards as the form of payment.

[ebouwman]

apperantly you can get the update from torrent sites, but it's not the update, it's the latest beta

[superman193]

My god, just because were Canadians were denied the right to buy itunes apps with itunes gift card! I do want to learn why they wont accept that !

looks like stevy boy doesnt like us Canad's

[linden]

My god, just because were Canadians were denied the right to buy itunes apps with itunes gift card! I do want to learn why they wont accept that !

looks like stevy boy doesnt like us Canad's

Ya man I know how you feel. Well looks like were not getting the up date yet..:(

[snowy2004]

My god, just because were Canadians were denied the right to buy itunes apps with itunes gift card! I do want to learn why they wont accept that !

looks like stevy boy doesnt like us Canad's

I've sent an e-mail to Apple to see if they can help in any way

[superman193]

I've sent an e-mail to Apple to see if they can help in any way

did you send to steve personally or just apple@apple.com?

[snowy2004]

I sent the e-mail using the iTunes support form. Although someone might want to send one to Steve. I find this very annoying but I'd settle just for knowing why we can't use credits

[ebouwman]

I once saw mastercard pre paid cards in a shoppers drug mart. They were sort of like a gift card idea. Do you think that that would work?

[snowy2004]

I once saw mastercard pre paid cards in a shoppers drug mart. They were sort of like a gift card idea. Do you think that that would work?

iTunes accepts MasterCard so if they act like any other MC card, probably. But, I think there's a fee involved with the pre-paid cards. Plus first, you should tell Apple to add iTunes Card support in Canada before doing anything else.

[harco808]

i live in the US, so can i buy the 2.0 update using the itunes card?

[ebouwman]

i live in the US, so can i buy the 2.0 update using the itunes card?

ya, it looks like it

[snowy2004]

Well I got my response from Apple...

Hi ****,

Thank you for contacting Apple about the App Store. We're so glad you're interested in this new offering. My name is Natalie and I am delighted to assist you today!

Due to tax laws and commerce restrictions for software in Canada, customers residing in Canada may only purchase games and applications using a credit card.

I'm sorry ****, but you will not be able to purchase games or applications with store credit or an iTunes Gift Card in Canada.

If you have any other concerns surrounding this, feel free to include them in your reply and I'll do my best to assist you.

Again, I apologize for this disappointment ****, I hope that you continue to enjoy the iTunes Store.

It has been my pleasure assisting you. If I can further assist you in any way, you can always reach me for support Sunday-Thursday from 6 a.m to 3 p.m. Pacific Daylight Time.

Your feedback is greatly appreciated ****. You may be receiving an Apple Customer Service survey email in 3 to 5 days. Please feel free to leave comments of your experience with my assistance. Take care and have an excellent day!

Yours Faithfully,

Natalie
iTunes Store Customer Support, CA

[ebouwman]

that's bulls***

[Pain]

Don't bother calling. I already did it twice... got the same guy. :P

He says I'm sorta in a lucky position, because an Apple Technical Support Member ONLINE told me it's purchasable, and I have the email as proof, so I may be able to get the update free or get a refund, whichever.

It's because of some laws, though.

[wek33]

this is outrageous. if apple is saying we can't use itunes cards because of laws, then couldn't we not use them for music or anything else either? buying a song is no different then buying an update. they get our money and the file goes to our computer. voila. i'm thinking apple is slowly taking the itunes cards out of canada and eventually credit cards will be the only way to purchase from the store. nobody will take that crap and and the millions of people that buy using the gift cards will no longer be able to and like me, will refuse to use a credit card either because we don't trust using it over the internet or because we just don't have one. they're shooting themselves in the foot.

[ebouwman]

this is outrageous. if apple is saying we can't use itunes cards because of laws, then couldn't we not use them for music or anything else either? buying a song is no different then buying an update. they get our money and the file goes to our computer. voila.

Well it's slightly different because and app is software, or so they say that it makes it different. If they take away gift cards they should at least let us use paypal, for those of us who choose not to have credit cards.

[snowy2004]

To make matters worst, or maybe to explain why, the Upgrade and the Apps get charged tax, unlike other Store purchases. The 9.99$ upgrade cost me 11.29$. iTunes Cards, on the other hand, do or don't get charged taxes, depending on the store you buy them from.