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View Full Version : POLL: Are you pleased with MobileMe?




Lordillingworth
Jul 16, 2008, 06:15 PM
It is so very difficult not to add more words to the poll to make it a loaded question.

Ignoring syncing problems it is very frustrating as now that i can't use iWeb i can't update my site... or more importantly my podcast which was the reason i just bought another Mac! No indication for when things will be back!

I just thought i would add another of my reasons for dissatisfaction:

People try and justify the problems by saying 'it is a new service they will have initial problems'

Well i say 'It is a service that has been forced on me, replacing a service that worked much better'

.Mac wasn't the greatest thing in the world, but it was kind enough to actually accept my iWeb sites and podcast!



Sky Blue
Jul 16, 2008, 06:18 PM
Seems to work for me, so yes.

MacGeek7
Jul 16, 2008, 06:20 PM
It's been working pretty well for me - I'm pleased so far - I'm glad I'm using the trial first though ;)

miniConvert
Jul 16, 2008, 06:22 PM
Absolutely loving it. Incredible :D Makes my iPhone so much more than it would have been otherwise.

hexonxonx
Jul 16, 2008, 06:37 PM
The only reason that I subscribed to MobileMe was for the push email and calendar events to my iPhone. It works very well so I am happy.

mr.light
Jul 16, 2008, 06:40 PM
You need an option for "I don't use it"
I don't use it at all. Let the free trials slip and all. Am I a bad boy?:D

philamac
Jul 16, 2008, 06:52 PM
No, i'm not pleased. There were 3 reasons why I wanted to get mobileMe. In no particular order:
1) Push Everything
2) Keep all machines in sync, its promised interoperability with Mac + PC + iPhone
3) File sharing

What I got:
1) well, you all know the story...

2) Machines don't really stay in sync when they don't push, plus there are general problems syncing with iCal & Outlook. This makes me mad, you think they would at least sync correctly!! Before anyone says, "it's working fine for me." Stop. It's not. Try syncing a subscription... you can't. Try syncing from Outlook... all sorts of problems there. Try deleting an email on your iPhone... ok it shows it's deleted on the phone, but it's still in the inbox everywhere else!!

3) File Sharing Delayed

This is far far far from Exchange for everyone else... If they don't fix this soon, I'm going to look into getting 'Personal Exchange Hosting' instead. I'm really hoping mobileme will work the way it was advertised eventually.

PS - Apple really needs to fill those open QA positions.

Lordillingworth
Jul 16, 2008, 07:17 PM
interesting results so far, 50/50 on the poll, yet if you went by comments alone it would give the impression that the vast majority are pleased!

Still early days, it will be interesting to se if all us who are not pleased have already shouted enough and won't bother to post after voting no... lol... our spirit is being crushed!! :eek:

macDonalds
Jul 16, 2008, 07:19 PM
No.

All I want is push email and it doesn't work.

Mikey B
Jul 16, 2008, 07:30 PM
No.

All I want is push email and it doesn't work.

push to your iphone? or mac? mm has been pushing to my iphone since day one.

overall, i'm quite pleased with mm. i never felt that .mac was worth $99. but there's no doubt in my mind that mm is worth it.

philamac
Jul 16, 2008, 07:40 PM
Would the people voting 'Yes' please explain in a bit more detail why they are pleased?

1) What aspect of this "service" are you pleased with?
2) What features are you using, and which features do you completely ignore?
3) From which devices are you accessing MoMe ? Mac? Mac + PC ? Mac + iPhone? All 3? Web interface only?

I'm having a really hard time understanding how anyone can be pleased at this point, so I'm just curious.

dchao
Jul 16, 2008, 07:46 PM
For start, I like the @me.com domain.

Mikey B
Jul 16, 2008, 07:49 PM
Would the people voting 'Yes' please explain in a bit more detail why they are pleased?

1) What aspect of this "service" are you pleased with?
2) What features are you using, and which features do you completely ignore?
3) From which devices are you accessing MoMe ? Mac? Mac + PC ? Mac + iPhone? All 3? Web interface only?

I'm having a really hard time understanding how anyone can be pleased at this point, so I'm just curious.

1. i love that all of my devices are kept in sync without having to do anything except enter data once. 20GB is a great amount of space for the price. Love the back-up. Once the ability to send links to people to download files is up, that will be amazing. but the biggest thing for me is having data pushed to/from my iphone. and syncing from my macbook is just fine for me, if i need the data pushed right away, it sure isn't too hard to press a button.

2. pretty much all of them. haven't used the gallery much yet, but i will.

3. i'm using mm to keep my mac and iphone in sync. i haven't set up the windows client on my work pc yet, but once i get a chance, i plan to. i use my macbook at work more than the pc, so it hasn't been a pressing issue. i do use the web app fairly often.


the push/sync functionality has been working since day 1 for me, so mm has always done the main thing i want from it. it's actually pretty easy for me to be pleased. it's doing exactly what i expected it to do- give me online storage and backup and keep all my devices in sync. everything else, which is quite a bit, is just gravy.

macDonalds
Jul 16, 2008, 07:53 PM
push to your iphone? or mac? mm has been pushing to my iphone since day one.

overall, i'm quite pleased with mm. i never felt that .mac was worth $99. but there's no doubt in my mind that mm is worth it.

Push to my iPhone. Sometimes it teases me and works for a few minutes and then it just dies.

philamac
Jul 16, 2008, 07:56 PM
1. i love that all of my devices are kept in sync without having to do anything except enter data once. 20GB is a great amount of space for the price. Love the back-up. Once the ability to send links to people to download files is up, that will be amazing. but the biggest thing for me is having data pushed to/from my iphone. and syncing from my macbook is just fine for me, if i need the data pushed right away, it sure isn't too hard to press a button.

2. pretty much all of them. haven't used the gallery much yet, but i will.

3. i'm using mm to keep my mac and iphone in sync. i haven't set up the windows client on my work pc yet, but once i get a chance, i plan to. i use my macbook at work more than the pc, so it hasn't been a pressing issue. i do use the web app fairly often.


the push/sync functionality has been working since day 1 for me, so mm has always done the main thing i want from it. it's actually pretty easy for me to be pleased. it's doing exactly what i expected it to do- give me online storage and backup and keep all my devices in sync. everything else, which is quite a bit, is just gravy.

I should have also said, you have to be pleased with the service right now, not what it promises to provide. It's interesting you say it keeps everything in sync; Have you tried deleting an email on the iPhone? Check your webApp/other email clients afterwards... the email will still be in the Inbox everywhere else. This is a wide spread problem acknowledged by just about everybody. This doesn't happen to you?

Mikey B
Jul 16, 2008, 07:57 PM
Push to my iPhone. Sometimes it teases me and works for a few minutes and then it just dies.

have you tried deleting your mobileme account from your iphone and then setting it up again?

macDonalds
Jul 16, 2008, 07:58 PM
have you tried deleting your mobileme account from your iphone and then setting it up again?

Several times, yes.

naftalim
Jul 16, 2008, 08:02 PM
I just tried this and it worked. I did have to refresh the .me page

Deleted an email on my iPhone Inbox, refreshed MobileMe on my desktop and it worked. I also tried it the other way around, deleted on MobileMe web app and it deleted on the iPhone


Check your webApp/other email clients afterwards... the email will still be in the Inbox everywhere else. This is a wide spread problem acknowledged by just about everybody. This doesn't happen to you?[/QUOTE]

philamac
Jul 16, 2008, 08:16 PM
really? for me, webapp changes are pushed down to iPhone, but emails deleted on the iPhone always stay in the inbox.

I just tried it just to double check. I deleted an email on my iPhone, then checked mobileMe webapp, and the email was right there in the inbox. I checked the trash, and its there too! It's always done this.

[update] it seems that if I delete an email from the iPhone, the email is moved to the Trash folder on the iPhone. But on MobileMe, the email is copied over to the trash instead! leaving 1 copy in the inbox! thus making it look like it's not doing anything. Sounds like a MoMe "Core services" problem, or a iPhone 2.0 firmware problem. Here is a link to just 1 of the many posts on this problem at the apple discussion boards. http://discussions.apple.com/message.jspa?messageID=7627713#7627713

Mikey B
Jul 16, 2008, 08:40 PM
I should have also said, you have to be pleased with the service right now, not what it promises to provide. It's interesting you say it keeps everything in sync; Have you tried deleting an email on the iPhone? Check your webApp/other email clients afterwards... the email will still be in the Inbox everywhere else. This is a wide spread problem acknowledged by just about everybody. This doesn't happen to you?

yes. completely satisfied with the functionality i have right now.

it has been slow for changes in my iphone mail.app to be reflected on the web and my mac clients at times. not enough for me to hate mm, though.

Sophia
Jul 17, 2008, 01:29 AM
Yes!

I love the @me.com domain name and I have not been having any problems, personally. Push works just great!

Markleshark
Jul 17, 2008, 01:32 AM
Extremely. The push from and to my iPhone is fanny-tastic.

Lordillingworth
Jul 17, 2008, 08:40 AM
Interesting results, i wonder if you were to take this poll to a non apple forum or site, what results would occur?

wrldwzrd89
Jul 17, 2008, 10:53 AM
I am not at all happy with MobileMe. It has given me nothing but trouble whenever I try to use it... for example, I wish I could downgrade my storage to the standard level, but MobileMe (and .Mac, for that matter) offers no option to do this.

DeaconGraves
Jul 17, 2008, 10:57 AM
Pleased as punch.

nomar383
Jul 17, 2008, 11:13 AM
I am happy with the contact syncing and the bookmark syncing between my computers/iphone.

I use the iDisk with chronosync for offsite backup.

I don't use the email at all, just because I want to keep it fresh (no spam) for if I ever decide to use it for business.

I like the me.com website and it has worked well for me (besides day 1 obviously)

I also have my site hosted with iDisk and pointing to my own domain, which seems to work fine.

All in all, I didn't see the need for .Mac in my life, but I use this service frequently. The purchase of MM was in perfect line with me getting a new mac and a new iphone, so syncing became a cool feature that I wouldn't have used earlier this year.

They at least did the right thing by apologizing and giving everyone an extra month as a consolation prize :) lol

Markleshark
Jul 17, 2008, 02:01 PM
Interesting results, i wonder if you were to take this poll to a non apple forum or site, what results would occur?

I'd suggest there wouldn't be that many using the service.

Lordillingworth
Jul 17, 2008, 04:51 PM
I'd suggest there wouldn't be that many using the service.

Good point!

I imagine apart from us the only people who use this are the air head phone buyers who wouldn't really know what was a good service and what wasn't. That sounds incredibly big headed... and is!

miniboss1232
Jul 17, 2008, 05:23 PM
After the initial bumps, a week later I would have to say that I'm very pleased with MobileMe. I realize lots of people are still having problems, but I'd have to say that nearly all of the issues I've encountered are no longer present.

I have an iMac, MacBook Pro, iPhone, and a Windows PC all syncing through MobileMe. The PC only syncs Safari bookmarks, though, as it's my work PC (and I can just use the web apps to access my home contacts and calendars). Other than some initial syncing quirks (including a corrupted data warning that required some finagling to get around), everything seems to be syncing perfectly. And quickly at that.

As for the web apps, I'm starting to really like them. While the mail app isn't as robust as Gmail yet, it's still pretty good. I like the quick reply. And as the MobileMe status indicates, selecting a contact for new mail isn't up and running yet. Contacts works great. Calendars are working great (just wish my calendar subscriptions would show up too). The web gallery is fantastic. I've been uploading photos from my iPhone and iPhoto (though iPhoto is still having a few issues now and then with the galleries). iDisk is definitely speedier than it was before.

I haven't tried using iWeb yet, but I do have a domain properly hosted. Family accounts seem to be working (and pushing properly) as well. In fact, push e-mail, contacts, and calendars are all working flawlessly.

So all in all, for an upgrade I didn't pay for, it's working excellently. My only advice to those that are having issues is to start from scratch as much as possible. Don't delete your data, but remove every bit of MobileMe/.Mac that you can, and start over one device at a time. If it's a web app problem, then maybe they're slowing rolling out changes over various servers. Just trust me when I say that it actually IS working for some of us, so just hang in there.

wrldwzrd89
Jul 17, 2008, 05:25 PM
I have good news - I finally got the biggest problem solved, namely none of my computers would sync. Now with that finally out of the way, I just have a few minor niggles.

DiamondMac
Jul 17, 2008, 05:26 PM
No. Very disappointed with the first week. Having many problems that I never had to deal with with my .mac email

aethelbert
Jul 17, 2008, 05:26 PM
I was pleased with iTools and .mac, so I've gotta be pleased with a free upgrade.

Mindflux
Jul 17, 2008, 05:29 PM
It's been pretty spot on the last few days. I think things are starting to settle into place.

Aceon6
Jul 17, 2008, 07:07 PM
Had I seen this poll 24 hours ago, I would have answered "no", but Apple must have made some major strides since then. Calendar no longer freezes in Firefox 3, and I'm getting my updates on my touch within 60 seconds of changing things on the web.

I know there are other areas that people are waiting for, but the calendar fix is huge.

HLdan
Jul 17, 2008, 07:43 PM
I think the OP using the word "Pleased" puts most people here in a position to say no. I actually like the service and the features are great and there will be more features added over time so it's unfair to ask if we are pleased because things aren't perfect yet but so far I am quite happy with what's available.

HLdan
Jul 17, 2008, 07:47 PM
Interesting results, i wonder if you were to take this poll to a non apple forum or site, what results would occur?

What exactly are you looking for? You seem like you want all of us to agree with you that we hate the service and are displeased. Are you only looking for negative answers? If so you titled the thread wrong.

gauchogolfer
Jul 17, 2008, 07:54 PM
I like it very much. The push service is great.

I just wish I could figure out how to make it work on my workstation at work that is behind a proxy server. That's not the fault of MobileMe, as I can't connect to Gmail directly either.

Kilamite
Jul 17, 2008, 08:05 PM
Aside from the iffy start, I'm pleased with the whole thing. The no Push from Mac to MobileMe is a bit disappointing, but I'm sure Apple will update it all sooner or later.

philamac
Jul 17, 2008, 08:13 PM
What exactly are you looking for? You seem like you want all of us to agree with you that we hate the service and are displeased. Are you only looking for negative answers? If so you titled the thread wrong.

and what are YOU looking for? You say it's unfair to ask if we are pleased because things are not perfect yet? That's the whole point of the poll! This is a pay service and things should work as advertised when it is released!

Logically, everyone should be displeased. The product is buggy and not ready for its release, but a majority of you are OK with that. I understand that nothing is ever perfect, but you cannot argue that this release has been without it's hiccups. In fact, as I'm typing this, I cannot access my mobileme webmail because they are no doubt doing some kind of maintenance on it as we speak.

When Yahoo launched its push email service for the iPhone last year, it was buggy as hell, but did I complain and spend hours upon hours on forums looking for a fix? No, because it was free. mobileme, being a paid subscription service should be held to a completely different set of standards. In fact, I dare say, you all should be reviewing it with the same critique you would give a Microsoft product. Don't you think a few of you have been too laid back on this? I mean, from what I gather, some of you aren't even using all the features, so you're paying $99+ for a buggy push email service. (that's something you can still get for free from yahoo btw, bugs included)

I know they are working on it and I have high hopes that it will be magnificent, I really really do because I paid $149 for it. But this poll's purpose is to gather everyone's opinion on the service so far. Not what it will be, not what it promises to be, not what you hope it will be. You should think to yourself, has it delivered what you were looking for? If you are pleased then great! But don't chastise the OP cause he is not. He is just pointing out his opinion and observation that a poll on an apple enthusiast site may be skewed. I for one, at the cost of being flamed, agree.

HLdan
Jul 17, 2008, 08:30 PM
and what are YOU looking for? You say it's unfair to ask if we are pleased because things are not perfect yet? That's the whole point of the poll! This is a pay service and things should work as advertised when it is released!

Logically, everyone should be displeased. The product is buggy and not ready for its release, but a majority of you are OK with that. I understand that nothing is ever perfect, but you cannot argue that this release has been without it's hiccups. In fact, as I'm typing this, I cannot access my mobileme webmail because they are no doubt doing some kind of maintenance on it as we speak.

When Yahoo launched its push email service for the iPhone last year, it was buggy as hell, but did I complain and spend hours upon hours on forums looking for a fix? No, because it was free. mobileme, being a paid subscription service should be held to a completely different set of standards. In fact, I dare say, you all should be reviewing it with the same critique you would give a Microsoft product. Don't you think a few of you have been too laid back on this? I mean, from what I gather, some of you aren't even using all the features, so you're paying $99+ for a buggy push email service. (that's something you can still get for free from yahoo btw, bugs included)

I know they are working on it and I have high hopes that it will be magnificent, I really really do because I paid $149 for it. But this poll's purpose is to gather everyone's opinion on the service so far. Not what it will be, not what it promises to be, not what you hope it will be. You should think to yourself, has it delivered what you were looking for? If you are pleased then great! But don't chastise the OP cause he is not. He is just pointing out his opinion and observation that a poll on an apple enthusiast site may be skewed. I for one, at the cost of being flamed, agree.

You didn't read my post correctly. The OP is using the word "pleased" as a generalization and if we can only go by that word then the only answer I can give is NO, I'm not "pleased" because Apple hasn't completed MM with all the promised features. However I am happy so far because what is available is working perfectly for me.
What am I looking for? I am looking for a different wording besides pleased, more like "happy" then I can say, "yes I am happy but things aren't perfect".
So far the OP has held suspect towards the forum twice for why they seem to be happy because he is not, that gives the impression that he's only looking for negative answers.

philamac
Jul 17, 2008, 08:37 PM
You didn't read my post correctly. The OP is using the "pleased" as a generalization and if we can only go by that word then the only answer I can give is NO, I'm not "pleased" because Apple hasn't completed MM with all the promised features. However I am happy so far because what is available is working perfectly for me.
What am I looking for? I am looking for a different wording besides pleased, more like "happy" then I can say, "yes I am happy but things aren't perfect".
So far the OP has held suspect towards the forum twice for why they seem to be happy because he is not, that gives the impression that he's only looking for negative answers.

oh right, thats what you meant. Even in my previous post, I said logically everyone should be displeased, haha. I get what you mean, and maybe the wording should be changed, but I think the general idea is understood. Sorry for ranting off on you.

onemac
Jul 17, 2008, 08:46 PM
1) MM Calendar does not accept url subscriptions
2) MM Calendar only loads about 50% of the time when I open it at work.

Push seems to be working fine but this thing still has too many bugs.

cyclingplatypus
Jul 17, 2008, 09:09 PM
Happy MobileMe user here. :D

JP M.
Jul 17, 2008, 10:57 PM
"Pleased", yes. The free upgrade was greatly appreciated. But it would change to "thoroughly content" once Apple fixes the aliases on the Mail app on the desktop. After that, I'll be a true, happy, MobileMe camper.

miniboss1232
Jul 18, 2008, 01:16 AM
Logically, everyone should be displeased. The product is buggy and not ready for its release, but a majority of you are OK with that. I understand that nothing is ever perfect, but you cannot argue that this release has been without it's hiccups. In fact, as I'm typing this, I cannot access my mobileme webmail because they are no doubt doing some kind of maintenance on it as we speak.

Actually, some of us have been getting good results with the service. Mine has been working pretty rock solid for the majority of this week. It's only at this current moment that the sync server seems to have gone down.

Other than that, all of the web apps seem to be working pretty well. Pushing to my iPhone has been working great.

The thing is, not everyone's experiences have been the same. I realize you're very upset about the service not working for you, but the fact of the matter is that the service IS working for others, like myself. We're not excusing Apple for anything. It's quite literally working for some of us.

It's had its hiccups, but I had .Mac before, so I'm basically getting free functionality. And I got 30 free days. So I can wait a month for the hiccups to be ironed out.

jaw3net
Jul 18, 2008, 03:23 AM
I'm digging MM so far. I haven't had any problems with the service whatsoever, although I've been using it 'lightly' considering the issues a lot of other folks seem to be having. I've synced contacts from my MacBook/iMac/iPhone and they've all pushed/updated to the other devices without any issues. I've tested mail without any major hiccups. As I mentioned in another thread, I don't see myself using webmail @ me.com too much as it's somewhat limited in its functionality and I kinda get the sense that Apple meant it that way especially with the whole "exchange for the rest of us" tag. I think webmail @ me.com was intended to be a stripped down email application when not near your home computer or without your iphone. I don't think folks should expect to use it as their main full-featured mail application. There's mail.app, entourage and outlook/outlook express for that. And you can easily set-up your me.com address in those and have access to the features your heart desires.

As for the other functions: calendar, gallery and iDisk...no problems with calendar. Really haven't used gallery or iDisk just yet, but I will most likely host a blog as well as my photo gallery using MM. I check http://www.apple.com/support/mobileme/ frequently throughout the day to get an update on the system status to see if things are working as they should.

What I like about MM and Apple's products in general, is the seamless integration of all of the hardware/software. I know there are some folks that aren't 'pleased' with MM thus far, but you've really gotta tip your hats to Steve and his minions. No other company, in my opinion, has such superior products that are user-friendly and aesthetically pleasing. I was a long-time PC user and was originally hesitant about Apple's products but my first PowerBook got me hooked. Once you go Mac...you never go back. ;)

So for all of those that are having problems, give Apple time to sort out all the kinks (which it seems to be happening for most). I think in the long-run, we'll all be quite 'pleased'.

Maxamillious
Jul 18, 2008, 07:51 AM
I'm certainly pleased with the webapp's user interface, it's features and the 'promise' of instantaneous syncing, however, I'm not please that this has yet to co-exists with MobileMe and that it's webapp is nothing more then a pretty-playground to edit my contacts without the ability to save or sync my changes.

So at present, until MobileMe fills it's nutshell with something that actually works, no, I'm not at Apple pleased with Apple's "service."

wordmunger
Jul 18, 2008, 08:33 AM
I said "yes" because it does the same thing I used .mac for -- publish and subscribe calendars. I don't use any of the fancy "push" features. I had already stopped using iDisk on .mac, but maybe I'll give it another shot now that things seem to have settled down.

Anyone know if the iDisk is now backed up by Time Machine?

nomar383
Jul 18, 2008, 08:47 AM
I said "yes" because it does the same thing I used .mac for -- publish and subscribe calendars. I don't use any of the fancy "push" features. I had already stopped using iDisk on .mac, but maybe I'll give it another shot now that things seem to have settled down.

Anyone know if the iDisk is now backed up by Time Machine?

I don't think it is. I am assuming Apple trusts itself to keep your iDisk data secure, so they didn't put a "Time Machine iDisk" feature in Leopard. lol :)

wrldwzrd89
Jul 18, 2008, 08:47 AM
I said "yes" because it does the same thing I used .mac for -- publish and subscribe calendars. I don't use any of the fancy "push" features. I had already stopped using iDisk on .mac, but maybe I'll give it another shot now that things seem to have settled down.

Anyone know if the iDisk is now backed up by Time Machine?
Your iDisk is not backed up by Time Machine, even if you have local sync enabled.:(

Apple Ink
Jul 18, 2008, 08:48 AM
Its a matter of time before Apple smoothes all the 'lacking' MMe features. It works brilliantly in what it can for now. Cant wait for the missing features to show up!:D

wordmunger
Jul 18, 2008, 08:49 AM
I don't think it is. I am assuming Apple trusts itself to keep your iDisk data secure, so they didn't put a "Time Machine iDisk" feature in Leopard. lol :)

That's not why I want it. I want it to be able to go back to older versions of stuff I keep on my iDisk. Or to recover stuff I accidentally trashed. That's why I use Dropbox now instead of iDisk -- works great.

nomar383
Jul 18, 2008, 08:51 AM
That's not why I want it. I want it to be able to go back to older versions of stuff I keep on my iDisk. Or to recover stuff I accidentally trashed. That's why I use Dropbox now instead of iDisk -- works great.

Yeah, that kinda sucks, but I just use iDisk as offsite backup of my local files anyways. And since all my local files are "Time Machine compatible" as it were, I guess it never bothered me

MattZani
Jul 18, 2008, 09:08 AM
Very happy, Push Email works on iPod Touch, and so does push calander, and contacts. Still on my free trial, and i only have 2 devices, but so far im very happy! and will be renewing when my trial is out!

krye
Jul 18, 2008, 10:09 AM
I say yes, because I am hoping that all the ups and downs I've been having will be sorted out soon. Also, I am hoping the the slowness of the web interface will get better as they iron out the kinks. Other than the speed, I'd say "so far so good".

onemac
Jul 19, 2008, 11:25 AM
I am going to cancel my subscription. The free Google web app is just so much better and shows up on my iphone web browser just as quick. I can use subscriptions on Google calendar to subscribe to my Project management programs. I just can not justify paying $100 for a product that is not as good as a free web application. I have to go with the company (Google) that gives the consumer what they need, not what Apple thinks I need.

Later, Macrosoft-

ToneMonkey
Jul 19, 2008, 12:38 PM
I terminated my free trial less than six hours into it. Outlook support is so buggy that I ended up with 250 contacts in Outlook (the correct number), 36 on the cloud and things were wedged so badly (yes, I performed numerous sync resets of both contacts and calendar) that I cold not update the cloud from Outlook.

Again, like most things Apple, if your environment is 100% Apple products, things work fairly well. However, if your environment necessitates any MS products at all, you're basically screwed. Not that this all Apple's fault, but they do advertise MobileMe as "Exchange for the rest of us." We just had no idea that they really meant "Exchange bugs and headaches for the rest of us."

MobileMe is no better than Plaxo, which also managed to munge up my data in about the same amount of time.

Overall grade for MobileMe is D--. Can't award an F because they did show up long enough to launch it.

ToneMonkey
Jul 19, 2008, 12:54 PM
The pattern I see is that all the raves are from veteran forum members (Problems? What problems?). I would guess that the vast majority of those folks use nothing but Apple products. MM works brilliantly in that context. Just as advertised.

Many of the complaints are from newbie members like myself. Now, I'm not a newbie to computing (I write software manuals for a Fortune 100 company), I've just recently decided to make my home desktop a Mac for all the excellent reasons people do that. It just works.

However, I suspect that most of my newbie friends MUST use Outlook/Exchange for our work. We are hoping that Apple got the iPhone and ME as right as they got the iMac so that we can (once again) tie our lives together and be confident about our appointments, phone numbers and emails, wherever we might be (work, home or on the road). I mean, that's what ME promises, right?

The promise of iPhone/ME in this latter context is pure marketing-driven vaporware. I doesn't work. It's busted. It's worse than non-operational - it will corrupt your data and screw your life up if you trust it. It's like handling a cobra, the moment you turn your attention away, you have a big problem on your hands (Didn't I have a meeting this afternoon? I was sure I saw that on my work calendar, but not in my iPhone? Jeez, the driving directions were in the appointment notes field. What was that person's name?).

Again, if one's personal experience is limited to one iPhone, one or two Macs and ME, life seems grand. The emperor does indeed look splendid in his new clothes and the kool-aid tastes great!

Interesting results, i wonder if you were to take this poll to a non apple forum or site, what results would occur?

arkitect
Jul 19, 2008, 01:01 PM
The first few hours — days even were pretty rocky… to say the least.

But now it is running fine and a great improvement over .Mac (but I am still using my old @mac.com address and probably never use the ugly @me.com.)

For my use it is great and fits the bill…

But, as always YMMV. :)

Again, if one's personal experience is limited to one iPhone, one or two Macs and ME, life seems grand. The emperor does indeed look splendid in his new clothes and the kool-aid tastes great!
Ad what exactly is wrong with having an iPhone and being able to sync it between my 4 Macs?
It works. Why should I complain if something does work?
If it doesn't fit your spec then use something else.
Simple, isn't it? ;)
No need for Kool-Aid… just common sense.

Jookbox
Jul 19, 2008, 01:42 PM
can someone explain 'push' email? on my iphone, when i get a new email (yahoo) my phone vibrates and i check my mail. not sure why they want me to spend $100 a year.

wrldwzrd89
Jul 19, 2008, 01:50 PM
can someone explain 'push' email? on my iphone, when i get a new email (yahoo) my phone vibrates and i check my mail. not sure why they want me to spend $100 a year.
It only works for your MobileMe account, and basically what it does is notifies your iPhone as soon as new mail arrives, so you don't have to manually check for it.

ToneMonkey
Jul 19, 2008, 02:19 PM
Your point of view is only valid if you ignore the fact that Apple is selling this based on being able to tie together Macs, PCs and phones. The PC part doesn't work.

It just amazes how incredibly self-referential this Apple culture is. "I don't personally have a problem, so none exists." Really, that kind of myopic thinking and reasoning won't get one very far in the real world.

Lemme guess... you are between the ages of 22 and 28? Wonder how I knew that?

The first few hours — days even were pretty rocky… to say the least.

But now it is running fine and a great improvement over .Mac (but I am still using my old @mac.com address and probably never use the ugly @me.com.)

For my use it is great and fits the bill…

But, as always YMMV. :)


Ad what exactly is wrong with having an iPhone and being able to sync it between my 4 Macs?
It works. Why should I complain if something does work?
If it doesn't fit your spec then use something else.
Simple, isn't it? ;)
No need for Kool-Aid… just common sense.

Kilamite
Jul 19, 2008, 02:24 PM
Your point of view is only valid if you ignore the fact that Apple is selling this based on being able to tie together Macs, PCs and phones. The PC part doesn't work.

It just amazes how incredibly self-referential this Apple culture is. "I don't personally have a problem, so none exists." Really, that kind of myopic thinking and reasoning won't get one very far in the real world.

Lemme guess... you are between the ages of 22 and 28? Wonder how I knew that?

PC part does work. Fair enough it is only accessible in a web browser but it does work perfectly fine. It isn't Apple's fault Microsoft is behind technologies with IE7.

Really, for me, I have no problems at all with MobileMe. Now Apple has come forward and actually outlined what they meant by push (which is disappointing for lack of push from Mac to Me) everything is all in working order.

And what has age got to do with anything? Bringing age into this just outlines how shallow you are - let me guess, you are older and feel wiser than anyone younger than you? You won't get very far with that kind of reasoning in the real world ;)

cgingrich
Jul 19, 2008, 02:52 PM
I would say that while i haven't had too much time to play around with all of the features, the Push email and calendar have already made it worth the money!

ToneMonkey
Jul 19, 2008, 03:10 PM
Apple is MOST definitely marketing the ability to sync Outlook (and Exchange) email, contacts and calendars. Search the forums here... absolutely no one running Outlook 2003 has been able to modify anything and have it reflected in the cloud. So Outlook support is broken. It don't work. A web-based portal to inaccurate data is completely worthless. My colleagues are not going to access my ME calendar to schedule a meeting.

Personally, I don't give a rip about IE. I'm forced to use it, but as part of my trial subscription proof of concept deal, I happily installed Safari on my PC, I just couldn't make it my default browser.

PC part does work. Fair enough it is only accessible in a web browser but it does work perfectly fine. It isn't Apple's fault Microsoft is behind technologies with IE7.

Really, for me, I have no problems at all with MobileMe. Now Apple has come forward and actually outlined what they meant by push (which is disappointing for lack of push from Mac to Me) everything is all in working order.

And what has age got to do with anything? Bringing age into this just outlines how shallow you are - let me guess, you are older and feel wiser than anyone younger than you? You won't get very far with that kind of reasoning in the real world ;)

arkitect
Jul 19, 2008, 03:15 PM
It just amazes how incredibly self-referential this Apple culture is. "I don't personally have a problem, so none exists." Really, that kind of myopic thinking and reasoning won't get one very far in the real world.

Lemme guess... you are between the ages of 22 and 28? Wonder how I knew that?

You actually don't know that since you are wrong.
44.
And please don't lecture me on the "real world". :rolleyes:

Aso please point out to me in my post where I said no problem exists for others? I said I am OK with the service. In answer to the thread's question: "Are you Pleased with MobileMe?"
I was speaking for myself. Something you seem unable to do.

So stop with the sweeping generalisations. You do your "argument" no favours…

alphaod
Jul 19, 2008, 04:27 PM
I'm happy most things work but unhappy that that they won't let me add my personal domain in and when I email them they act like I'm an idiot trying to lecture me how Apple is not a registrar.

coolant113
Jul 19, 2008, 09:48 PM
i love mobile me!!:apple::apple:

dquattlebum
Jul 19, 2008, 10:41 PM
I just upgraded my 1st Gen iphone to the new 2.0 software and Pwned it to work on Tmobile. It works great! I have my mobileme and work MSExchange set up and it's all synced up and working.

d21mike
Jul 19, 2008, 11:09 PM
can someone explain 'push' email? on my iphone, when i get a new email (yahoo) my phone vibrates and i check my mail. not sure why they want me to spend $100 a year.

Push Email is when the Server receives the mail it is Pushed to your iPhone within seconds where non-Push email is Fetched by iPhone, normally every 15 min.

If you only want Push Email then Yahoo Push is pretty much the same. And it is Free. However, I also would like Over the Air (OTA) Sync of Contacts and Calendar and that and other things is what you get with MobileMe.

Also, I paid Yahoo $25 (I think) for the Plus version so I would not see Advertisements in the Web Interface. So for me Yahoo Push was not Free.

EASY
Jul 19, 2008, 11:47 PM
:eek: One day after getting it my computer stopped synching with my iPhone and desktop PC. It seems to be synching contacts, but not my calendar; crucial to me. Manually synching with iTunes wasn't such a big deal, but this sounded even better when described (sold) to me. What bothers me the most is that none of the "geniuses" at the Apple Store seem to know what to do about it.
:mad:

mannix87
Jul 20, 2008, 12:24 AM
I don't have an iPhone so I haven't really fully utilized the potential of the service but I do use two Macs, (iMac, for home and the MB, w/c I bring anywhere) that I synch on a regular basis. not to mention my office secretary (w/ her PC) who keeps track of my iCal and address book through MobileMe. so far, it has been very helpful. no major glitches as far as that's concerned. of course, I didnt really mind the 1 month extension that Apple recently gave.

d21mike
Jul 20, 2008, 12:30 AM
:eek: One day after getting it my computer stopped synching with my iPhone and desktop PC. It seems to be synching contacts, but not my calendar; crucial to me. Manually synching with iTunes wasn't such a big deal, but this sounded even better when described (sold) to me. What bothers me the most is that none of the "geniuses" at the Apple Store seem to know what to do about it.
:mad:

I am a Windows User not speaking from Mac experience. From what I have heard over and over from Mac Users is that Apple Products just work and they are very simple and use. My experience with iPhone seems to bare that out. So maybe now is their first real challenge when a product just does not work out of the box. My guess is they will either be trained quickly or Apple will release a fix that removes the need to be trained in the various workarounds needed to make it work.

stagi
Jul 20, 2008, 02:35 AM
my ical still won't synch with mobile me or my laptop so not pleased at all. I use this to keep my business calendar on my machines in synch and was hoping to keep my iphone in synch without having to plug it in but it isn't working. (and the last 3 days I can't view anything online in the calendar, the spinning just keeps going and going but no cal ever comes up) emailed me support a few times and only one generic response sending me back to some support docs.:mad:

d21mike
Jul 20, 2008, 12:08 PM
my ical still won't synch with mobile me or my laptop so not pleased at all. I use this to keep my business calendar on my machines in synch and was hoping to keep my iphone in synch without having to plug it in but it isn't working. (and the last 3 days I can't view anything online in the calendar, the spinning just keeps going and going but no cal ever comes up) emailed me support a few times and only one generic response sending me back to some support docs.:mad:

I had a interesting problem this AM. I logged into MobileMe and noticed that the only calendar entries there were my Birthday entries. I tried a refresh with no luck. I realized that they did maintenance last night so I was wondering if I lost my entries like others (I have 3 calendars). So I went into my Outlook (Windows Vista) and all my entries were ok. I check my iPhone and they were all there. So I then went into MobileMe Preferences (on my pc) and turned off Automatically Sync (just in case) and noticed that my license was extended by 30 days as promised in the letter (that I did not receive). I then went back to MM in my browser (using Safari Browser most of the time instead of IE) and my calendar entries were still not there. So I was starting to wonder if this is the "no sync problem others are reporting" since my entries were not displaying but I know/think they are there. So I then went into Account Settings (requires login) and notice the 30 day extention there. I then went back into the Calendar and now all my entires were displayed. I wonder if the login to Account Settings had something to do with it?????

Also, did you ever create a dummy group in your calendar in MobileMe Web. I had to do that in the beginning to stop the connection errors.

dauerhippo
Jul 21, 2008, 11:18 AM
I tried mobile me. It just didn't work for me, and it forces you to use an @me.com email address. Yeah, you can forward your other addresses to me.com, but then your inboxes won't be in sync.

For those of you who use Gmail, Gcal and Gmail contacts, try nuevasync (www.nuevasync.com). It's free, and offers exchange-like synchronization and push to your iphone's calendar and contacts from Gmail contacts and Gcal. It works amazingly. I'm perfectly content using that and gmail IMAP.

If Apple would let you use MobileMe to check other mail accounts and keep them in sync (like Blackberrys do), then I think it might be worthwhile.

Sky Blue
Jul 21, 2008, 01:21 PM
I tried mobile me. It just didn't work for me, and it forces you to use an @me.com email address. Yeah, you can forward your other addresses to me.com, but then your inboxes won't be in sync.


What did you think it would 'force' you to use? That's like signing up for hotmail and expecting a gmail.com address.

Daveoc64
Jul 21, 2008, 02:13 PM
My biggest disappointment with MobileMe is the poor browser support.

They claim it's due to "web standards", but they shut out many browsers with standards compliance because they aren't on Windows or Mac OS X.

Firefox 3 on Linux is unsupported despite having just as good compatibility as the versions for Mac and Windows.

Apple just wants to claim that all these other browsers are poorly made, when it is their site that is poorly made.

As for "older" browsers, I get that they are using very modern technology to provide a rich experience, but it would be a LOT better if they could offer a basic experience to users of other browsers. MobileMe is supposed to be about accessing your services everywhere. Safari and Firefox are used in very few places. If the only place I can use me.com is my computers, what's the point?

Diaresi
Jul 21, 2008, 02:19 PM
My biggest disappointment with MobileMe is the poor browser support.

They claim it's due to "web standards", but they shut out many browsers with standards compliance because they aren't on Windows or Mac OS X.

Firefox 3 on Linux is unsupported despite having just as good compatibility as the versions for Mac and Windows.

Apple just wants to claim that all these other browsers are poorly made, when it is their site that is poorly made.

As for "older" browsers, I get that they are using very modern technology to provide a rich experience, but it would be a LOT better if they could offer a basic experience to users of other browsers. MobileMe is supposed to be about accessing your services everywhere. Safari and Firefox are used in very few places. If the only place I can use me.com is my computers, what's the point?

That's one of my major problems (and why I voted "No"). Guess what? Gmail does all that you ask just there...for free...

dauerhippo
Jul 21, 2008, 02:22 PM
What did you think it would 'force' you to use? That's like signing up for hotmail and expecting a gmail.com address.

Well, with blackberries, you can add other IMAP accounts, and it will push them to your device and keep them in sync. Since it advertised that it syncs with mail.app, I was hoping it would sync ALL the accounts i have in mail.app, but it seems that it only works with .me. Who the hell uses a .me email address?

Aquafina8
Jul 21, 2008, 02:26 PM
for me it is not working reliably. whenever I think it's working calendar entries go missing. It doesn't work reliably with outlook and my reason for getting the service was to keep my work and home calendars and contacts up-to-date and this doesn't work for me.

bluenoise
Jul 21, 2008, 03:05 PM
I am very disappointed, too. Here are my gripes...

- No reminders in calendar events. I don't actually want them for the online calendar, but I definitely want them for my iPhone. I should be able to create an event in my MM calendar and specify an alert, but there's no option for that. If I want to have to actually look at my calendar on the go, I'd just use a paper-based one. I can write in an appointment a lot faster than I can create an event with my iPhone or MM.

- The MM web apps are so slow they're useless. I use Yahoo's webapp email and it rocks. It rivals any desktop app I've ever used. And it pushes, too.

- I don't want a new email address. I already have one that works just fine that I wish would integrate with the MM service.

- I wish there was a way to sync the iPhone's notes with something like MM. That's not a big deal, but I thought I'd mention it in case someone can show me there's a good way to do this.

Previous to MM, I was using Outlook on my work PC and it would sync with Plaxo. I had the Plaxo Premium subscription so it would keep my Windows Mobile device synched over-the-air to my contacts and calendar. I could enter events into my Outlook calendar and see it rippled through to my iCal at home and my WM phone. This cost me about $50/year. Apple's demonstration of MM at the keynote got me all excited to be able to finally punt that junk to the curb, but now I'm disappointed by the flaws I've listed above. I don't feel like I'm getting $99 worth of product here.

Don't get me wrong...I absolutely love Apple's products and was counting the seconds until I could ditch that blight called Windows Mobile, but there are actually some things I'm missing right now from my old setup and phone.

onemac
Jul 21, 2008, 07:29 PM
Took my Mobile Me box back to the Apple Store and the associate stated that they do not take back software. When I explained to him what the issues were, he politely asked for my credit card so he could credit my account.

I am a big fan of Apple hardware and OS, but they need to find someone who knows what they are doing with online programs. This is a huge black eye for their reputation.

It is going to be interesting to see what the PC guy sez about Mobile Me.

EASY
Jul 22, 2008, 12:32 AM
After all of this grief with Mobileme, I found it was just one little preference setting that the geniuses as the Apple Store put in there for me that was causing all of the problems.
Go here to see what is was: http://www.ronmartin.net/blog/index.php
Now I'm happy!
:D

Kilamite
Jul 22, 2008, 10:02 AM
My biggest disappointment with MobileMe is the poor browser support.

As for "older" browsers, I get that they are using very modern technology to provide a rich experience, but it would be a LOT better if they could offer a basic experience to users of other browsers. MobileMe is supposed to be about accessing your services everywhere. Safari and Firefox are used in very few places. If the only place I can use me.com is my computers, what's the point?

It is down to web standards - MobileMe uses Web 2.0 applications.

ToneMonkey
Jul 22, 2008, 04:13 PM
Was 53/47 satisfied two days ago. Now, 51/49 unsatisfied.

What a steaming pile.

Scooterman1
Jul 22, 2008, 04:19 PM
Why did you post this as a POLL when you don't have that user access? No voting buttons.

As for my opinion.... If it were a NEW service, I would say 'Give Apple a break because they are new at this'.

But they have had .Mac, which people complained about not having enough features. Maybe now we know why. Apple doesn't seem to have the expertise to run something on the Web that MS runs in businesses.

No, I'm not satisfied with MobileMe. I had high expectations since it was Apple.

ViperrepiV
Jul 22, 2008, 04:32 PM
How can mobile me not work with corporate proxies and firewalls. Apple updater seems to do just fine!

Diaresi
Jul 22, 2008, 05:01 PM
It is down to web standards - MobileMe uses Web 2.0 applications.

Yet they block Firefox 3 on Linux. And Opera in general.

It's another feature they promised but failed to deliver on! (http://www.tuaw.com/2008/06/23/mobileme-browser-requirements-page-found/)

I'm all for web standards, but having a website 70% (is it?) of people can't access is pretty dumb. All people want is a basic Web 1.0 site just so they can read their email on IE6/7.

Not to mention on Windows you need either Safari or Firefox to access MobileMe...but then it'll only sync Safari or IE bookmarks. Yeah, like Apple aren't giving you a gentle nudge to use a certain browser there.

cloudnine
Jul 22, 2008, 05:35 PM
Honestly, I don't even know why I'm bothering posting anything about my experience with MobileMe... I mean, it seems as though everyone has a different story about their experience, I'm just adding more fodder to the pile :P

But, I'm bored and tired of studying, so... here goes :P

I like the MobileMe website... the fact that my email, contacts, calendars, photo galleries and idisk are all accessible on one site is pretty damn cool. I also like how I haven't had to worry about syncing my email between my PowerBook and iMac and iPhone... "it just works". Same with contacts and calendars (although I'm not great at keeping a calendar, so I haven't kept notice as to whether or not everything is updated immediately)...

The only two complaints I have are: 1. When typing an email on the MobileMe site, it doesn't autocomplete the email addresses like when it was previewed at WWDC (or was it MacWorld? Both seem ages ago already...), and 2. The "Share a File" button in iDisk still isn't there.

Not huge problems by any stretch of the imagination, but still sort of a pain when you consider that they were shown off as being new features and now they're not there :/ Besides that, though, I pretty much love MobileMe... it's been really stable for me and thankfully I haven't had any data loss like some others :)

DiamondMac
Jul 23, 2008, 12:12 AM
Was 53/47 satisfied two days ago. Now, 51/49 unsatisfied.

What a steaming pile.

This site must have most of the 1% crowd :eek::rolleyes:

queshy
Jul 23, 2008, 02:52 AM
If it worked I'd be pleased with it. It just doesn't seem to be working reliably enough for me to pay for it.

iDisk is mad slow, too. I thought it would be a way to keep all my uni. stuff synced across two macs, but I guess not.

macduke
Jul 23, 2008, 07:52 AM
I haven't had any problems since the initial launch, and now my mail.app is receiving push email within seconds so I'm a happy camper.

KiwiLee
Jul 23, 2008, 08:07 AM
I haven't had any problems since the initial launch, and now my mail.app is receiving push email within seconds so I'm a happy camper.

Can i forward all my emails to your address please and you can phone me and read them to me? ;)
Only kidding, but seriously glad for you, sadly some of us still have a service that doesn't work. My family is over 18000kms away and they been sending me mail apparently, and i have none of them, and only just found that out... Amongst other things.

I trying to stay calm, but struggling.. Sadly i today let all my contacts know my gmail address, as i cant now trust Apple with my important mail, which is such a shame it really is..

Daveoc64
Jul 23, 2008, 11:48 AM
It is down to web standards - MobileMe uses Web 2.0 applications.

Please read my post.

Facebook, Gmail, YouTube etc. they're all Web 2.0 as well, yet they manage to support LOADS more browsers than MobileMe can.

MobileMe's code deliberately blocks Linux.

EASY
Jul 24, 2008, 12:15 AM
Just when I thought all was well... :eek: