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View Full Version : Problems with the new revision/redesign




drumdoc
Jul 19, 2008, 02:18 PM
I, like a lot of you, have been waiting to get a new macbook this summer. I think the machines they have now are great, but have also been reading about Montevina along with the possibility for a case design.

I was wondering about the problems and kinks that go along with new designs in apple computers. Are there usually problems with the first couple versions of a new design?

I guess I am torn between getting a macbook before the revisions knowing that most of the problems have been worked out and rolling the dice with the new system.



CWallace
Jul 19, 2008, 02:43 PM
You are most likely to encounter problems with an initial release of a design. Apple tests the equipment, but they only have so much time and so many scenarios so once it is released into the public, new issues often crop-up that did not appear during testing.

I've been very lucky - I bought an Al iMac, a MacBook, both iPhones and an iPod Nano the day they were launched and none of them had issues. But I do know that many others did.

Macsforcollege?
Jul 19, 2008, 03:28 PM
but as long as you get applecare, if theres a problem, they will replace it right?? so if i get the new one if it comes out in time and a week later problems arise, they will take it back?

JNB
Jul 19, 2008, 03:45 PM
but as long as you get applecare, if theres a problem, they will replace it right?? so if i get the new one if it comes out in time and a week later problems arise, they will take it back?

You have a 14-day return (US) on any Apple product for any reason. AppleCare isn't needed in that window. The warranty is for 90 days phone support & 1 year hardware. AppleCare provides phone support and hardware support to three years.

alphaod
Jul 19, 2008, 04:05 PM
but as long as you get applecare, if theres a problem, they will replace it right?? so if i get the new one if it comes out in time and a week later problems arise, they will take it back?

They don't replace it; they fix it.