View Full Version : Apple. I'm Done.
flashvenom
Jul 25, 2008, 03:26 PM
Wow. Mobile Me really does suck. For this LONG LONG LONG-time Apple fanatic, it really is the last straw. Let me start off my saying I am typing this in notepad because my mobile me service is down (... again) and I can't confirm my macrumor account. I'll have to post it later after I find out what's happening (After waiting 25 minutes to chat with a support rep online)
SO now, besides the fact that the webmail service is SLOW and unintuitive (I can't jump pages for one example) it just plain doesn't work half the time from my experience, and, IE7 isn't even supported, so I have to use Firefox which just doesn't work for me at my office.
After the disaster of the switch to mobile me, they gave me a whopping 30 day extension (mind you I almost lost my escrow because I couldn't access an important document) and said they weren't going to use the term "Push" for contacts because of an evil storm cloud or some such nonsense. Sure enough, their commercials still claim instantly updated push data. Wow.
Oh yeah, upgraded me and my wife's iPhone to the big 2.0 update a couple days ago- my wife lost all of her contacts. "The backup file is corrupt." Great. And still cannot access data from my exchange server with my iPhone, despite the fact that I have set up 3 Tilts (which I love more and more each day) with no problems. After being ping-ponged between ATT and Apple for support (Apple concluded "You need the Enterprise data plan", and ATT responded "That plan is only for the iPhone 3G!") But I do have monkey ball and a virtual beer to drain my frustration.
I'm throwing up my hands. I'm done. Like that Family Guy episode where he's watching a chick flick. "DONE!" I will not buy another Apple product. Enough of this love-hate relationship. I'd rather be abused from Microsoft because at least I'll know what I'm getting into.
I bought $100 worth of music the night before a DJ gig, and realized I can't MIX this music with serrato scratch. I should have known - for a while Apple was selling MP3s again (am I trippin?) And when I asked Apple for a refund? NOPE they'll only refund one of my purchases- and they refunded the cheapest one. Had to burn everything to a CD and re-rip. Jesus' mother Mary and Joseph.
Wow. Wow. Wow. Apple what have you become. I realize I look EXACTLY like the stereotypical apple employee freaks I see in the stores - young, edgy hair-cut, LA fashion sense (even in OC go figure), cool attitude but still plenty dorkish. I used to be such a huge fan. Now I find myself slowly switching over to the dark side.
Damn you iPod. It's all your fault. Apple tasted the sweet sweet nectar of mass appeal and everything went down hill.
Sky Blue
Jul 25, 2008, 03:29 PM
Apple have never sold MP3s
JNB
Jul 25, 2008, 03:55 PM
When one insists on being up with the latest release of pretty much anything from anybody (not just Apple, nor just the computer industry), then you have to be prepared to suffer the slings and arrows of Early Adopter Syndrome. It goes with the territory. Granted, the choice to migrate to Mobile Me wasn't a choice, it was a fait accompli on our part, and that one was pretty much a goat rope from the get-go. For the same reason I have backups for my data, I have backups for my communications as well. I can't (and wouldn't) trust my livelihood to a consumer service. Marketing-speak doesn't sway me, no matter how adamant they are--I'll believe it when I see it.
Sorry to see you go, it will get better. Enjoy the Microsoft Experience.
Kilamite
Jul 25, 2008, 04:11 PM
You bought music off the iTunes Store to play and mix? Haha! That made me laugh. Aside from the bitrate which really isn't meant for actual DJ's to play through big speakers, it is DRMed too, so you won't be able to use it with your mixing device.
You should have bought from the iTunes Plus Store - it gives you 256 kbps bitrate as opposed to 128.
As for not buying another Apple product because of a bad transition from .Mac to MobileMe, we'll see how long you can keep that for.
flashvenom
Jul 25, 2008, 04:37 PM
You bought music off the iTunes Store to play and mix? Haha! That made me laugh. Aside from the bitrate which really isn't meant for actual DJ's to play through big speakers, it is DRMed too, so you won't be able to use it with your mixing device.
You should have bought from the iTunes Plus Store - it gives you 256 kbps bitrate as opposed to 128.
As for not buying another Apple product because of a bad transition from .Mac to MobileMe, we'll see how long you can keep that for.
Oh ho ho no no it's not just Mobile Me my good man. You too will feel the wrath of Apple's perpetually growing evil wayz. FYI the tracks are 256 which is plenty good for mixing on most PAs (I ain't Moby). And as stated, forgetting about Apple's ass-tight DRM was a big "DOH!". I've never bought that much music online at once before. I'm a Best Buy/Target typeadude.
wlh99
Jul 25, 2008, 04:38 PM
When one insists on being up with the latest release of pretty much anything from anybody (not just Apple, nor just the computer industry), then you have to be prepared to suffer the slings and arrows of Early Adopter Syndrome. It goes with the territory. Granted, the choice to migrate to Mobile Me wasn't a choice, it was a fait accompli on our part, and that one was pretty much a goat rope from the get-go. For the same reason I have backups for my data, I have backups for my communications as well. I can't (and wouldn't) trust my livelihood to a consumer service. Marketing-speak doesn't sway me, no matter how adamant they are--I'll believe it when I see it.
Sorry to see you go, it will get better. Enjoy the Microsoft Experience.
Leading edge vs. Bleading edge. Obviously bleading is a worse place to be.
My complaint with Apple is support. I have dealt with Apple support a few times, and also support at Dell, HP, IBM, and Fujitsu. As the "IT guy" at work I deal with a fair amount of support from these companies.
Hands down, Apple is by far the worst. Its not even close. I was flat out denied a warranty claim on a new defective iBook and told the repair would be $800. Further I was told that there was no process to dispute the claim and that it was Apple's policy that I could not speak with a manager or supervisor. It took the filing of a lawsuit in small claims for Apple to step up and honor the warranty. Unbelivable.
The best by far was IBM. An IBM server failed. I called support. One hour later a courier showed up at my door with a box of parts, and an hour after that a tech showed up to fix the server.
The others have all been about the same and are acceptable. Helpfull and cooperative, but not of the expertise one might hope for.
To be fair I must say that Apple stepped up to the plate after mobile me and had no problem with granting me a refund of my subscription.
YMMV - I have heard good and bad about all these companies.
thunderclap
Jul 25, 2008, 04:44 PM
I think the original poster is just trying to cause a ruckus. His first post on the forums and he's bitching about Apple? Really?
dukebound85
Jul 25, 2008, 04:47 PM
there was a thread identical to this i believe less than a week ago. same title too or really close and then a complaint about mobile me.
srtange
sushi
Jul 25, 2008, 04:51 PM
Wow. Mobile Me really does suck. For this LONG LONG LONG-time Apple fanatic, it really is the last straw.
<Big snip>
Whatever works best for you, is the way to go.
jessica.
Jul 25, 2008, 04:56 PM
I'm sure Apple will miss you dearly.
nick9191
Jul 25, 2008, 04:59 PM
iTunes is one of the few stores that actually protects the customer and the artist. Lets get this straight, Apple makes next to nothing from iTunes, the reason they do it as it sells iPods.
Basically the story is that, Apple knew that the music labels were getting their asses handed to them by Napster and Limewire, so they went to them with iTunes, which not only protects the record label with the DRM, but also protects the end user by selling single tracks (before this you had to buy an entire CD album or pay way over the odds for a CD single), it also protects the end user by allowing them to sync the music to as many iPods, iPhones, and Apple TV's as you like.
Apple also protects individual artists who are not signed to a record label in the same way. It allows them to keep pretty much all the money they earn off iTunes, it allows them to create whatever music they like instead of the record labels, and it protects them with DRM. If you sign with a record label, you get paid a fair amount of money, but guess what its actually about 1% of what they earn off you, and you have to make the music what they think is popular.
JNB
Jul 25, 2008, 05:05 PM
Hands down, Apple is by far the worst. Its not even close.
YMMV - I have heard good and bad about all these companies.
Sorry to hear you had to go through so much to get a resolution. YMMV - so true. Apple support is consistently rated the best of all major vendors, and has been for years. Obviously, all it takes is one person's bad experience to make that a less than helpful metric. My own experiences have always been nothing less than stellar. Prompt, correct, and complete in every case (which luckily, the need has been extremely rare in the last 27 years).
spork183
Jul 25, 2008, 05:19 PM
My own experiences have always been nothing less than stellar. Prompt, correct, and complete in every case (which luckily, the need has been extremely rare in the last 27 years).
Second that. I'm writing on a 24imac that was an Apple replacement for a G5 imac that had repeated issues. Apple was supportive all the way down the line until the tech told me I had a lemon and they could fix it again or give me a new C2D imac. I had to think about that one for a long time...
There will always be people who for whatever reason don't get the service they should, but these issues with mobileme are a nightmare.
Duff-Man
Jul 25, 2008, 05:24 PM
Duff-Man says....enjoy Vista and Zune....bye...oh yeah!
nick9191
Jul 25, 2008, 05:26 PM
Second that. I'm writing on a 24imac that was an Apple replacement for a G5 imac that had repeated issues. Apple was supportive all the way down the line until the tech told me I had a lemon and they could fix it again or give me a new C2D imac. I had to think about that one for a long time...
There will always be people who for whatever reason don't get the service they should, but these issues with mobileme are a nightmare.
They gave you a 24" iMac :eek:
They never made a 24" G5 so why did they not just give you a 20" Intel like the G5.
flashvenom
Jul 25, 2008, 05:40 PM
Further I was told that there was no process to dispute the claim and that it was Apple's policy that I could not speak with a manager or supervisor. It took the filing of a lawsuit in small claims for Apple to step up and honor the warranty. Unbelivable.
Exactly the crux of my problem. Apple has become an morally bankrupt (played out term, I know) company. I was going to post the chat I had with them, but in short, I asked to speak with a supervisor's supervisor and got this phrase slapped to me: "I am empowered by Apple Management to address any questions or complaints you would have for an Apple supervisor. I would be glad to work with you, not only to address this issue, but to pass on any concerns or comments you would like the Apple Management team to be aware of."
I said that was unacceptable, and I demanded to know the name of the government agency that Mobile Me is overseen by - the FCC for example - so I can file a complaint. He didn't, at first, know. He said try the BBB... (uhhhmm NO). But after putting me on hold and asking the elusive supervisor who is obviously too busy to deal with the lowly loyal customers that pay his salary he said "You're right - the FCC." And off I went.
I know it's my first post here. I've probably posted in the past but I don't remember the username. I'm usually too busy to waste time bitching, but I've spent many many of thousand dollars on Apple products all the way back to the IIe, so....
I also want to mention (sheesh) that I am an Art Director for a large non-for-profit organization that spends thousands on Apple products for educational classes for high schools around the world. They have never donated a single DIME for any of these projects, some of which take place in very poor parts of the world, despite asking repeatedly and having corporate support from many other large corporate sponsors - ATT, Google, Wacom, etc etc etc. (We don't spend any money with these sponsors, yet they still donate their services.)
I did create this thread to cause a rawkus. I *was* the biggest Apple fan - At the first Macworlds in SF, I was the only little kid (12 years old) running around eager to learn about new Mac related stuffs.
Kilamite
Jul 25, 2008, 05:51 PM
Oh ho ho no no it's not just Mobile Me my good man. You too will feel the wrath of Apple's perpetually growing evil wayz. FYI the tracks are 256 which is plenty good for mixing on most PAs (I ain't Moby). And as stated, forgetting about Apple's ass-tight DRM was a big "DOH!". I've never bought that much music online at once before. I'm a Best Buy/Target typeadude.
The DRM tracks are 128kbps, the DRM-free ones are 256kbps.
aristobrat
Jul 25, 2008, 05:55 PM
Wow. Mobile Me really does suck. For this LONG LONG LONG-time Apple fanatic, it really is the last straw. Let me start off my saying I am typing this in notepad because my mobile me service is down (... again) and I can't confirm my macrumor account. I'll have to post it later after I find out what's happening (After waiting 25 minutes to chat with a support rep online)
So what happened? The MobileMe status history page doesn't show any issue other than that one email server that's been down for an unbelievably long time.
and said they weren't going to use the term "Push" for contacts because of an evil storm cloud or some such nonsense. Sure enough, their commercials still claim instantly updated push data. Wow.
AFAIK, push works in every situation except a computer updating the cloud. That still happens automatically, just not "instantly", so they dropped the term push from the website. Guess they haven't reshot the videos yet.
Oh yeah, upgraded me and my wife's iPhone to the big 2.0 update a couple days ago- my wife lost all of her contacts. "The backup file is corrupt."
Contacts should sync with Address Book (on OS X) and either Outlook, Outlook Express, or Windows Address Book (on Windows). If her phone lost them, and the backup was corrupt, she should only have to resync to get them back.
I bought $100 worth of music the night before a DJ gig, and realized I can't MIX this music with serrato scratch. I should have known - for a while Apple was selling MP3s again (am I trippin?)
Actually, I think you're just confused. Virtually all iTunes songs are 128kbps. Stuff from the EMI label are 256kbps and are sold DRM free. I think you thought that since they were DRM free that they'd be sold as MP3s, but they never were.
Wow. Wow. Wow. Apple what have you become.
IMO, Apple's become nothing (new). They've never had a great track record when it comes to launches involving services or products that are new to them. If you've really been a long-long-long-long-time fan, you'd know this. Seems like common advice around here to avoid Apple "Rev A" products and services for the very reasons you're wigging out about -- there's always issues.
IMO, Apple's saving grace is that they seem to work through them a lot quicker than other companies, esp. the dark side.
Poor launches and first generation issues are hardly 'evil wayz'.
JNB
Jul 25, 2008, 06:00 PM
They have never donated a single DIME for any of these projects, some of which take place in very poor parts of the world, despite asking repeatedly and having corporate support from many other large corporate sponsors - ATT, Google, Wacom, etc etc etc. (We don't spend any money with these sponsors, yet they still donate their services.)
Not to make too fine a point of it, but you do realize that these other corporations don't do this because they think you're doing something worthwhile, do you? Officially, they couldn't care less about you. It's all about PR and write-offs. Trust me, if there weren't deductions involved, your benefactors would dry up in a New York minute.
Just because I've been a loyal customer for 27 years, spent tens of thousands of my own money on their products and used them for the betterment of thousands of people--and I have--am I "entitled" to anything above and beyond any other customer?
spork183
Jul 25, 2008, 06:00 PM
They gave you a 24" iMac :eek:
They never made a 24" G5 so why did they not just give you a 20" Intel like the G5.
no, they were gonna replace with a 20", but told me I could pay $399 to upgrade to the 24. Since I'd already told them I wouldn't be interested in a new computer, I also told them I wasn't interested in more screen real estate... ;)
Only down side was I couldn't add anything to it/customize it. I'm stuck with 128mb graphics.
aristobrat
Jul 25, 2008, 06:09 PM
But after putting me on hold and asking the elusive supervisor who is obviously too busy to deal with the lowly loyal customers that pay his salary he said "You're right - the FCC." And off I went.
I don't think any gov't agency regulates email providers. A few minutes on the FCC site didn't pull anything up.
I also want to mention (sheesh) that I am an Art Director for a large non-for-profit organization that spends thousands on Apple products for educational classes for high schools around the world. They have never donated a single DIME for any of these projects, some of which take place in very poor parts of the world, despite asking repeatedly and having corporate support from many other large corporate sponsors - ATT, Google, Wacom, etc etc etc. (We don't spend any money with these sponsors, yet they still donate their services.)
So they don't donate to your particular projects. Are you aware of the other ways they support the community?
bluenoise
Jul 25, 2008, 06:47 PM
...I demanded to know the name of the government agency that Mobile Me is overseen by - the FCC for example - so I can file a complaint....
This gave me a chuckle. :)
adversecamber
Jul 25, 2008, 07:00 PM
If Apple Inc has the same "See ya later" and "Enjoy Vista... bye..." attitude as you lot, then they're going to have a hard time increasing and keeping their customer base. Every customer is, over their lifetime, thousands of pounds worth of business.
I agree with the OP. When I discovered Apple (around 10.3) I thought they were the dog's bollocks.
I don't recommend them any more.
Complacency breeds failure.
.Andy
Jul 25, 2008, 07:04 PM
I realize I look EXACTLY like the stereotypical apple employee freaks I see in the stores - young, edgy hair-cut, LA fashion sense (even in OC go figure), cool attitude but still plenty dorkish.
It's worse than this. You also do emo posts on the internet. You've hit rock bottom.
flashvenom
Jul 25, 2008, 07:09 PM
Apple makes great products - they just forgot their roots - the "pro-sumer." It was die-hard fans like ME that kept them from going bankrupt by spreading and keeping the news about how GOOD the company and products were. So, yeah I do expect a hypothetical free steak dinner gotdammit.
I've had it with their sappy user-friendly, open-source, snobby marketing image they advertise themselves as. Friggin FAKE foo-foo Steve Jobs gab that misleads people into believing Apple is here to save us from our sins. Macs have viruses, hackers, bugs and software issues too... My Macs crash just as much as my PCs.
Re: Contacts backup
I have two iPhones we sync with one G5 Mac Quad. Apple's weak logic that deals with this is storing backup profiles for each device. So when I backed up the secondary iPhone it replaced the old file, and somehow the new backup wasn't clean. Thus - no contacts, and cannot be restored. Thanks to Apple I have a pissed off wife so I had to cook my own dinner (Hot Pockets which were actually quite tasty) and my Xbox time was cut short because I had to find and charge her old blackberry pearl. blah.
flashvenom
Jul 25, 2008, 07:24 PM
It's worse than this. You also do emo posts on the internet. You've hit rock bottom.
haha! ok demi-god *snicker*
aristobrat
Jul 25, 2008, 08:32 PM
Apple makes great products - they just forgot their roots - the "pro-sumer."
Gesh, two of the things you're complaining about (MobileMe's and its push feature and Exchange ActiveSync on the iPhone) are both perfect examples of prosumer features. So is the Mac Pro + Logic combo that you do your ochiphop on. :eek:
It was die-hard fans like ME that kept them from going bankrupt by spreading and keeping the news about how GOOD the company and products were.
Maybe it's time for a changing of the guard. The luster of anything eventually gets old the more you hang around it, and it sounds like your time with Apple is up.
Having not discovered Apple until a few years ago (far from being 12 at the first WWDC) and still having daily contact with "the dark side" (I help maintain a huge Windows infrastructure for a living, and I'm the Windows-fix-it guy on my street at home), I'm one of the many people who are still thrilled with how Apple's products currently ARE.
The MobileMe launch was a disaster, and the iPhone 2.0 software does have bugs. MobileMe is already better (and getting better every day) and iPhone 2.0.1 is probably only a few weeks away, and 2.1 is a month or two down the road.
I compare that to my experience of having Windows Mobile since the days you had to import the phones from Europe because no US carrier had them yet, and I have yet to see someone deliver an experience (or bug fixes) nearly as well or quickly as Apple currently DOES.
So when I see you say "I'm done with Apple" because of this temporary issues (bringing you the prosumer features you say Apple's missing) I seriously do wonder where you're going to find a better experience.
So when I backed up the secondary iPhone it replaced the old file, and somehow the new backup wasn't clean. Thus - no contacts, and cannot be restored.
How exactly did your wife get contacts on her iPhone in the first place -- type them all in manually?
iTunes does a perfectly fine job with synching iPhone contacts to the Mac "Address Book" application. I'm pretty sure that's how most Mac owners do it. Works the same with with ActiveSync on Windows, since you seem to be familiar with Windows Mobile (on the Tilt).
For couples like you sharing one computer with one logon, they simply create two groups (again, in Address Book) and then you tell iTunes to only sync the appropriate group to the appropriate iPhone.
IMO, there's zero reason to have to depend on the iPhone backup process for maintaining your address book.
And BTW, demi-gods are showing their support for this website, not Apple. They're often the most vocal when Apple screws up, like with MobileMe.
FreeState
Jul 25, 2008, 09:01 PM
After the disaster of the switch to mobile me, they gave me a whopping 30 day extension (mind you I almost lost my escrow because I couldn't access an important document) and said they weren't going to use the term "Push" for contacts because of an evil storm cloud or some such nonsense. Sure enough, their commercials still claim instantly updated push data. Wow.
Are you smoking crack? Seriously - show me the ad that references MobileMe. Here is a hint - MobileMe is not in any advertisement running on the air.
http://www.apple.com/iphone/gallery/ads/
sushi
Jul 26, 2008, 09:09 AM
I said that was unacceptable, and I demanded to know the name of the government agency that Mobile Me is overseen by - the FCC for example - so I can file a complaint.
Have fun in your pursuit.
Thanks to Apple I have a pissed off wife so I had to cook my own dinner (Hot Pockets which were actually quite tasty) and my Xbox time was cut short because I had to find and charge her old blackberry pearl. blah.
Ah, so now we see the real root of the problem
Curious, why is your wife upset at you when she is actually pissed off at MobileMe? That doesn't sound good...
skunk
Jul 26, 2008, 09:14 AM
Maybe Apple will pay for some relationship counselling.
pranavss11
Jul 26, 2008, 09:52 AM
Maybe Apple will pay for some relationship counselling.
What he said. Damn you and your wife have issues. Good bye. Trust me when I say, WE WON'T MISS YOU!
flashvenom
Jul 26, 2008, 12:51 PM
heh. Yeah yeah. Great comments guys (lame). Hope you enjoyed the post. Apple sucks. I'm done. The FCC is the right place to go, so laugh all you want you dimwits.
aristobrat
Jul 26, 2008, 01:05 PM
Out of curiosity, what method are you using to contact the FCC? I'd like to
follow suit and see exactly what federal mandates over email that they have.
AFAIK, the only Internet stuff that they deal with is down at the packet level, not social policies like email availability.
So whats your plan, venom? Vista on a Dell workstation with Windows Mobile for you and your wife?
messedkid
Jul 26, 2008, 02:13 PM
I smell a troll!
tsice19
Jul 26, 2008, 02:31 PM
heh. Yeah yeah. Great comments guys (lame). Hope you enjoyed the post. Apple sucks. I'm done. The FCC is the right place to go, so laugh all you want you dimwits.
If Apple sucks so bad, then why are you still coming to Mac Rumors?
Oh, and if you hate Apple, PM me and I'll take all that Apple hardware/software you have on your hands.
Jaydhil24
Jul 26, 2008, 02:36 PM
You will come running back to apple and do not purchase new products because you are going to end up being a guinea pig.
Feverish Flux
Jul 26, 2008, 03:05 PM
Wow. Mobile Me really does suck. For this LONG LONG LONG-time Apple fanatic, it really is the last straw. Let me start off my saying I am typing this in notepad because my mobile me service is down (... again) and I can't confirm my macrumor account. I'll have to post it later after I find out what's happening (After waiting 25 minutes to chat with a support rep online)
SO now, besides the fact that the webmail service is SLOW and unintuitive (I can't jump pages for one example) it just plain doesn't work half the time from my experience, and, IE7 isn't even supported, so I have to use Firefox which just doesn't work for me at my office.
After the disaster of the switch to mobile me, they gave me a whopping 30 day extension (mind you I almost lost my escrow because I couldn't access an important document) and said they weren't going to use the term "Push" for contacts because of an evil storm cloud or some such nonsense. Sure enough, their commercials still claim instantly updated push data. Wow.
Oh yeah, upgraded me and my wife's iPhone to the big 2.0 update a couple days ago- my wife lost all of her contacts. "The backup file is corrupt." Great. And still cannot access data from my exchange server with my iPhone, despite the fact that I have set up 3 Tilts (which I love more and more each day) with no problems. After being ping-ponged between ATT and Apple for support (Apple concluded "You need the Enterprise data plan", and ATT responded "That plan is only for the iPhone 3G!") But I do have monkey ball and a virtual beer to drain my frustration.
I'm throwing up my hands. I'm done. Like that Family Guy episode where he's watching a chick flick. "DONE!" I will not buy another Apple product. Enough of this love-hate relationship. I'd rather be abused from Microsoft because at least I'll know what I'm getting into.
I bought $100 worth of music the night before a DJ gig, and realized I can't MIX this music with serrato scratch. I should have known - for a while Apple was selling MP3s again (am I trippin?) And when I asked Apple for a refund? NOPE they'll only refund one of my purchases- and they refunded the cheapest one. Had to burn everything to a CD and re-rip. Jesus' mother Mary and Joseph.
Wow. Wow. Wow. Apple what have you become. I realize I look EXACTLY like the stereotypical apple employee freaks I see in the stores - young, edgy hair-cut, LA fashion sense (even in OC go figure), cool attitude but still plenty dorkish. I used to be such a huge fan. Now I find myself slowly switching over to the dark side.
Damn you iPod. It's all your fault. Apple tasted the sweet sweet nectar of mass appeal and everything went down hill.
What were you hoping to accomplish by posting all of this? :confused:
JNB
Jul 26, 2008, 04:29 PM
What were you hoping to accomplish by posting all of this? :confused:
What were you hoping to accomplish by posting quoting all of this? :confused:
Feverish Flux
Jul 26, 2008, 04:44 PM
What were you hoping to accomplish by posting quoting all of this? :confused:
To find out what he was hoping to accomplish by proclaiming to the world that he is done with Apple. Pretty simple.
DiamondMac
Jul 26, 2008, 09:24 PM
What were you hoping to accomplish by posting all of this? :confused:
To explain all that is and continues to be wrong with MobileMe
Good for him, many feel the same way as him
I should add in that what I say has more to do with MM as I am still a full Apple guy even with MM's failure
Digital Skunk
Jul 26, 2008, 10:30 PM
There go that 2% of the people that are affected by the MobileMe switch :rolleyes:
This post is ridiculous.
And full of wrong info by the OP and FUD by those that support him.
When has anything ever worked perfectly? :rolleyes:
flashvenom, you're wrong and you aren't that much of a bad @$$ Apple fan. Just stop.
DiamondMac
Jul 26, 2008, 11:37 PM
There go that 2% of the people that are affected by the MobileMe switch :rolleyes:
May soon come to that the way the service is going
scotty96LSC
Jul 26, 2008, 11:39 PM
I'm sure Apple will miss you dearly.
Ahhh, Ba-Bye.
flashvenom
Jul 27, 2008, 01:21 PM
I think I'm going Linux.
That's right. As far as geeks go, I AM a bad person.
I'll manage my own contacts on one device. Thanks for the offer, Apple.
I'll post the response from the FCC - if I get one. They've been very helpful to me in the past - ATT did a 180 after they were contacted on my behalf. I'm a VERY demanding consumer. YES I do expect my hard earned money to buy products that WORK reasonably well, from the first day I buy them. 30 days free? Uh, no thanks Apple.
Realistically, I can't immediately stop using Apple. But I won't buy another Apple product for my personal, 'pro-sumer' use, and I definitely won't recommend them to my friends - as emphatically, anyways.
As I find myself programming more and more ($$$), and doing less and less graphics (half-decent designers are a dime a dozen these days) I find myself more and more comfortable with Windows. XP feels snappy, precise, and relatively stable. OS X feels smooth, clean and fairly reliable.
As I stated earlier MobileMe was the straw that broke the camel's back. Never hoped to accomplish anything more than to put my thoughts in writing so I could see them for myself. So sorry I had to corrupt your obviously mac-orientated macforums. I'll miss you too.
That is all.
adversecamber
Jul 27, 2008, 01:43 PM
I was enjoying that.
Silver-Fox
Jul 27, 2008, 01:55 PM
heh. Yeah yeah. Great comments guys (lame). Hope you enjoyed the post. Apple sucks. I'm done. The FCC is the right place to go, so laugh all you want you dimwits.
Man you are funny :rolleyes:
Have fun complaining to The FCC, im sure they wont care, like none of us
mercuryjones
Jul 27, 2008, 01:59 PM
I think I'm going Linux.
<whine whine whine snipped>
That is all.
Thanks for the update.
Don't let the door hit ya where the good lord split ya.
By the way, when you get some piece of hardware/software that doesn't work quite right with your Linux box, be sure to complain to a random web forum about that too, and see what kind of response you get, and then compare the two.
adversecamber
Jul 27, 2008, 02:48 PM
Have fun complaining to The FCC, im sure they wont care, like none of us
I care.
alphaod
Jul 27, 2008, 03:55 PM
haha! ok demi-god *snicker*
Darn those demis :rolleyes:
I care.
I don't.
Silver-Fox
Jul 27, 2008, 04:05 PM
I care.
always has to be one
I don't.
Thank you
aristobrat
Jul 27, 2008, 04:20 PM
I'll post the response from the FCC - if I get one. They've been very helpful to me in the past - ATT did a 180 after they were contacted on my behalf.
AT&T is a telecom company, so I can see how the FCC got them to dance for you.
As far as I can tell, the FCC has zero regulatory abilities when it comes to email.
The FCC was established by the Communications Act of 1934 as the successor to the Federal Radio Commission and is charged with regulating all non-Federal Government use of the radio spectrum (including radio and television broadcasting), and all interstate telecommunications (wire, satellite and cable) as well as all international communications that originate or terminate in the United States. It is an important factor in US telecommunication policy. The FCC took over wire communication regulation from the Interstate Commerce Commission.
http://en.wikipedia.org/wiki/FCC
alFR
Jul 27, 2008, 05:28 PM
my Xbox time was cut short because I had to find and charge her old blackberry pearl. blah.
I really don't know how you survived that without some sort of breakdown. Seriously.
So sorry I had to corrupt your obviously mac-orientated macforums.
macrumors.com - the clue's in the name.
illutionz
Jul 27, 2008, 07:33 PM
After the disaster of the switch to mobile me, they gave me a whopping 30 day extension (mind you I almost lost my escrow because I couldn't access an important document) and said they weren't going to use the term "Push" for contacts because of an evil storm cloud or some such nonsense. Sure enough, their commercials still claim instantly updated push data. Wow.
Actually, the service is instant PUSH if you edit contacts/calendars from the Web Apps. If you use iCal/Address Book/Outlook, it's 15 minutes sync. But in OS X, you can edit a plist file so it's syncing every minute. Not push but very close to it.
Oh yeah, upgraded me and my wife's iPhone to the big 2.0 update a couple days ago- my wife lost all of her contacts. "The backup file is corrupt." Great. And still cannot access data from my exchange server with my iPhone, despite the fact that I have set up 3 Tilts (which I love more and more each day) with no problems. After being ping-ponged between ATT and Apple for support (Apple concluded "You need the Enterprise data plan", and ATT responded "That plan is only for the iPhone 3G!") But I do have monkey ball and a virtual beer to drain my frustration.
Your wife did not sync the iphone contacts to Address Book??
I bought $100 worth of music the night before a DJ gig, and realized I can't MIX this music with serrato scratch. I should have known - for a while Apple was selling MP3s again (am I trippin?) And when I asked Apple for a refund? NOPE they'll only refund one of my purchases- and they refunded the cheapest one. Had to burn everything to a CD and re-rip. Jesus' mother Mary and Joseph.
Sorry about that but... I don't (never) buy music. :rolleyes:
Damn you iPod. It's all your fault. Apple tasted the sweet sweet nectar of mass appeal and everything went down hill.
Mobileme was (and still IS for some people) a nightmare but other than that, they are still doing great :rolleyes:
heller14
Jul 27, 2008, 07:47 PM
heh. Yeah yeah. Great comments guys (lame). Hope you enjoyed the post. Apple sucks. I'm done. The FCC is the right place to go, so laugh all you want you dimwits.
Or maybe you should also read this thread:
http://forums.macrumors.com/showthread.php?t=529041
I understand your frustration flashvenom. The more people will stand together, the more Apple will have to act responsibly.
Don't let you anoyed by all these demi-god Apple hugger. They are just Church of Apple folowers, no better than Talebans / Stalinists.
They just have sarcasme and insultes, no arguments.
And most of all they moan at moaners Ah Ah Ah !
You are free to express your view, go on !
JNB
Jul 27, 2008, 07:58 PM
Good god, they've found each other. Our plot has been uncovered! :rolleyes:
heller14
Jul 27, 2008, 08:00 PM
There go that 2% of the people that are affected by the MobileMe switch :rolleyes:
This post is ridiculous.
And full of wrong info by the OP and FUD by those that support him.
When has anything ever worked perfectly? :rolleyes:
flashvenom, you're wrong and you aren't that much of a bad @$$ Apple fan. Just stop.
This post is not ridiculous.
When has anything ever worked perfectly?
ANSWER:
Most of all my crap from Japan, Germany, Finland, Korea and Sweden always worked perfectly:
- My Nokia & Erickson phones, :)
- My Volkswagen and my 40 years old Mercedes 280SL, :)
- My Sony TV set, my Samsung screen, My japanese stereo systems :)
Oh, and I forgot:
- My 1999 Apple, G3 B&W OS9 ;)
I've had loads of problems with my MacMini Intel, :(
and I will not talk about "immobilise me" :mad:
I've never been stupid enough to buy a PC. :cool:
An ex Apple "Fanboi"
JNB
Jul 27, 2008, 08:07 PM
random whining
Look, it's obvious you're only interested in starting a lot of flaming back & forth, your other thread entirely irrational in its claims & threats, and you're not adding anything useful here. If you're as dissatisfied with Apple/MobileMe/life, why keep running up your blood pressure here? Do you honestly think you'll convince a single person? Or are you determined to just pester everyone else?
I really don't know what you and the OP expect when the first thing you do when joining a community is by tossing inane accusations, bitterly complaining about how you were inconvenienced, and then acting terribly haughty & offended when that got a negative reaction. We have a word for that, and it's troll.
If you want to discuss, discuss. If you just want to argue, then anticipate a short stay.
heller14
Jul 27, 2008, 08:15 PM
... anticipate a short stay.
Mhhh ! :cool:
censorship ? :rolleyes:
Not surprised... really
Everything is cool in the Apple hugger world :) :) :)
illutionz
Jul 27, 2008, 08:19 PM
Mhhh ! :cool:
censorship ? :rolleyes:
Not surprised... really
Everything is cool in the Apple hugger world :) :) :)
You're going around being angry and raising your own blood pressure (and some others too) when I proposed a solution in your thread, you rejected it by acting like a white knight and condemn it as piracy...
How about try installing Tiger from a friend's CD and see whether you can be more at ease (helps others too!!!)
JNB
Jul 27, 2008, 08:26 PM
Mhhh ! :cool:
censorship ? :rolleyes:
Not surprised... really
Everything is cool in the Apple hugger world :) :) :)
First, try reading the Forum Rules (http://guides.macrumors.com/Help:Forum_Rules). If you're more of a pest than you're worth, you're gone. That's not censorship, that's maintenance. Besides, this is a private site--censorship is a government function--and the mods can ban whomever they want given sufficient reason, including moi. The title is merely an indicator that I have contributed financially to support the site, that's all. No special privileges, no extra rights. I couldn't ban you if I wanted (and I don't, as I don't see that you've crossed any lines in that regard, anyway).
This site is more than just a place to moan on the internet, it's a community, and we more than welcome new members that want to positively contribute to that community. That doesn't mean singing the praises of Apple, but it also doesn't mean you should expect a warm response when the first thing you do is begin a rant. You want to play, play. You want to fuss and moan and threaten, just do it somewhere else, please.
heller14
Jul 27, 2008, 08:37 PM
You're going around being angry and raising your own blood pressure (and some others too) when I proposed a solution in your thread, you rejected it by acting like a white knight and condemn it as piracy...
How about try installing Tiger from a friend's CD and see whether you can be more at ease (helps others too!!!)
Dear illutionz,
I've already thank you for your advice.
I could borrow an OS10.5 tomorrow, i will not do it, it is piracy.
I do not only have a problem with an OSX upgrade, see my others posts.
And we are hundred of thousand having the same problem.
My point is not to resolve my own problem with unlawfull solutions.
- My point is to find solutions to protect European consumers against abuses from any company acting against the law or defending themselves with abusive TOS. It happens that it is also my job.
- As my colleagues are happy to create and improve European laws to protect those same companies (who spend billions in R&D to create great softwares / OS etc...) who want to be protected against thieves (pirates).
Easy to understand ?
And my personal problem is already resolved, I'll not renew my DotMac subscription.
An ex Apple fanboi,
White knight ot whoever you want.
heller14
Jul 27, 2008, 08:41 PM
First, try reading the Forum Rules (http://guides.macrumors.com/Help:Forum_Rules). If you're more of a pest than you're worth, you're gone. That's not censorship, that's maintenance. Besides, this is a private site--censorship is a government function--and the mods can ban whomever they want given sufficient reason, including moi. The title is merely an indicator that I have contributed financially to support the site, that's all. No special privileges, no extra rights. I couldn't ban you if I wanted (and I don't, as I don't see that you've crossed any lines in that regard, anyway).
This site is more than just a place to moan on the internet, it's a community, and we more than welcome new members that want to positively contribute to that community. That doesn't mean singing the praises of Apple, but it also doesn't mean you should expect a warm response when the first thing you do is begin a rant. You want to play, play. You want to fuss and moan and threaten, just do it somewhere else, please.
Thank you for the informations and the positive feeback.
Have a good night
smootling
Jul 27, 2008, 09:10 PM
I'm probably in the minority, but I like this thread. I've been using an imac for a few years and I need to decide if my first laptop will be a Windows or Apple machine, and this kind of no-holds-barred forum fighting might be petty, but it's good to get the extreme ends of both arguments. I just don't know what brand to go for; maybe the one thing that will keep an apple person is the complete hardware-software integration (every PC laptop manufacturer seems to have thosuands of people in a sworn vendetta against the brand's build quality, but so does apple it seems).
DiamondMac
Jul 27, 2008, 10:16 PM
I'm probably in the minority, but I like this thread. I've been using an imac for a few years and I need to decide if my first laptop will be a Windows or Apple machine, and this kind of no-holds-barred forum fighting might be petty, but it's good to get the extreme ends of both arguments. I just don't know what brand to go for; maybe the one thing that will keep an apple person is the complete hardware-software integration (every PC laptop manufacturer seems to have thosuands of people in a sworn vendetta against the brand's build quality, but so does apple it seems).
I agree. I don't mind the thread. I understand the guys frustration
Granted, I will not leave Apple because I am a VERY satisfied customer with great Apple products such as my iMac, MBP, iPhone, and iPod.
But, MobileMe the last 2 weeks has been an utter disaster. Up until today, it was 2 weeks without it and considering I had been using my .Mac account for 2 previous years for work/family, it was NOT easy not having it for weeks. Very frustrating. If he wants to vent or call out Apple, I do not see a problem with it
donsmith
Jul 27, 2008, 10:57 PM
I'm done with mail at Mobile Me. And, I'm one of those they'll-take-my-Mac-when-they-pry-my-cold-dead-fingers-from-around-it kind of guys.
I've discovered that when I turned off mail in Mobile Me on my iPhone 3G my battery life suddenly shot up! Before, I couldn't make it through the day without a recharge like I could with my original iPhone. I still have Mobile Me on my iPhone but I've turned of mail sync'ing but left sync'ing on for calendars and contacts. Those have been working well for me lately. I had always had sync'ing of bookmarks turned off anyway.
Contact sync'ing wasn't perfect until I discovered that putting an apostrophe in the name field of a company contact prevented that contact from sync'ing. Now the sync'ing works perfectly. Same for calendars.
So, for me, it's just calendars and contacts for my iPhone. Nice, but worth a hundred bucks a year? Especially since I've discovered that the iDisk takes HOURS to upload a 600 MB file. I'm looking into alternatives for that as well.
flashvenom
Jul 28, 2008, 12:54 AM
Hey, kudos to the moderators for not banning me. Even though they edit my particularly interesting posts- thanks for letting me use your forums. I'm not trying to quibble or post jibba jabba. I never expected this to be well received. I love Apple. But it's time to move on, and support a company that needs me, since Apple has made it clear they don't give a fig about their customers (and I hear it's the same with their employees.)
To Apple I say: "Do you."
Please don't go away. With a $200 iPhone, I can't wait to buy the competition's answer to such a cool device. I'm all about the underdogs - the companies that NEED their customers and listen to them. To the people asking for advice on which platform to choose - make sure you're familiar with both, and choose the one that feels most comfortable. That's all it comes down to.
Thanks haters,
The OP OG.
Digital Skunk
Jul 28, 2008, 01:42 AM
.....
Oh great! So you have the facts to prove that no one else had a problem with the items you listed... :rolleyes:
That's what I thought.
I was being serious about the fact that nothing works perfectly. The small percentage of users having problems with MobileMe can join those that have issues with the Mac, PCs, certain cars, brands of food, clothing, etc, etc, the list goes on.
People have reported problems with their Apple iPhones and Samsung Instincts and the world keeps turning.
Not trying to start a flame war or be uptight, but consumers need to realize that not everything will work as expected, we are fallible after all.
ToneMonkey
Jul 28, 2008, 11:33 AM
No two ways about it. "iTunes Plus" songs are MP3s.
Apple have never sold MP3s
Diaresi
Jul 28, 2008, 12:36 PM
No two ways about it. "iTunes Plus" songs are MP3s.
Erm...they're unprotected AAC files!
I agree with this thread. I've loved Apple since I got my 4th Gen iPod and am now typing this on my 2 year old MacBook :) But!
Any other company that have done what Apple has just done with MobileMe would NEVER make me use them again for that service. Be it Microsoft, Google, Yahoo etc. The initial launch problems I understand, losing people's email and having it down for 2 weeks is not. Period.
It's why I won't buy a mobile phone (especially Motorola) that has one of those very large proprietary charger plugs (for anything like power, data etc.), why I won't buy a Packard Bell computer, why I won't buy a Lite-On drive, why I'll never ring the Apple Support Phone line and so on.
7on
Jul 28, 2008, 12:42 PM
No two ways about it. "iTunes Plus" songs are MP3s.
They're MP4s, or technically m4a for MP4 AUDIO
wlh99
Jul 28, 2008, 01:36 PM
I'm probably in the minority, but I like this thread. I've been using an imac for a few years and I need to decide if my first laptop will be a Windows or Apple machine, and this kind of no-holds-barred forum fighting might be petty, but it's good to get the extreme ends of both arguments. I just don't know what brand to go for; maybe the one thing that will keep an apple person is the complete hardware-software integration (every PC laptop manufacturer seems to have thosuands of people in a sworn vendetta against the brand's build quality, but so does apple it seems).
As a demanding user of both PC's and Mac, get a PC. Not because it's better or worse, but because you're better off having one of each. My primary computer is an iMac, and I love it. My laptop is a PC, and I love it. Brand isn't such a big deal, buy from a place you are comfortable getting support from if you have problems.
The downside is software. Office isn't cheap, and buying both a PC and Macversion is twice as pricey.
flashvenom
Jul 28, 2008, 05:10 PM
I've been discussing Apple for 13+ years, albeit not on this forum, but in the forum of my friends, family, business associates, and schools - including working and teaching alongside an Apple Distinguished Educator / former Dean of the Laguna College of Art and Design (not to mention a UCI Extension Professor.) We were the first college campus to go completely Airport wireless and the first to have "Apple Geniuses" ON CAMPUS. Maybe here I am, but to Apple I'm no noob. Not by a long shot. And I'm not ranting.. I'm eloquently voicing my complaints and opinions. :-)
ToneMonkey
Jul 28, 2008, 07:28 PM
It's all I buy or will own.
Seriously. I know the ***king difference.
Erm...they're unprotected AAC files!
I agree with this thread. I've loved Apple since I got my 4th Gen iPod and am now typing this on my 2 year old MacBook :) But!
Any other company that have done what Apple has just done with MobileMe would NEVER make me use them again for that service. Be it Microsoft, Google, Yahoo etc. The initial launch problems I understand, losing people's email and having it down for 2 weeks is not. Period.
It's why I won't buy a mobile phone (especially Motorola) that has one of those very large proprietary charger plugs (for anything like power, data etc.), why I won't buy a Packard Bell computer, why I won't buy a Lite-On drive, why I'll never ring the Apple Support Phone line and so on.
Silver-Fox
Jul 28, 2008, 07:31 PM
It's all I buy or will own.
Seriously. I know the ***king difference.
Is this still about the MP3 or AAC thing, i always thought they were AAC files
hexonxonx
Jul 28, 2008, 08:54 PM
Is this still about the MP3 or AAC thing, i always thought they were AAC files
The latest iTunes + album I purchased on iTunes says it is an .m4p. To get these unprotected files to be mp3, they have to be converted to mp3 using iTunes to convert them. They don't just automatically download as mp3s.
alFR
Jul 29, 2008, 03:15 AM
It's all I buy or will own.
Seriously. I know the ***king difference.
According to here (http://www.apple.com/pr/library/2007/05/30itunesplus.html), here (http://support.apple.com/kb/HT1711), here (http://en.wikipedia.org/wiki/ITunes_Store), here (http://www.engadget.com/2007/05/30/itunes-plus-and-emis-drm-free-music-hands-on/) and the ones on my hard disc they're 256kbps unprotected AACs. I'd venture that you don't in fact know the difference, no matter how many expletives you use.
adversecamber
Jul 29, 2008, 03:59 AM
It's all I buy or will own.
Seriously. I know the ***king difference.
MP3 has become a consumer-generic term for compressed audio files. However, it's been almost impossible to buy genuine MPEG 1 Layer 3 audio files for a good few years as the compression algorythm has been superceded by more effecient ones - AAC being the main one.
iTunes plays both but the iTunes store supplies you with AAC files which offer better quality at higher compression.
ToneMonkey: Open iTunes and then right click on a iTunes-purchased file, then click Get Info and you'll see Kind is AAC audio file (iTunes even imports CDs using AAC, unless you have chosen the lower quality MP3 codec), so now write a quick post to us all admitting you're wrong and apologising for being so rude.
Diaresi
Jul 29, 2008, 04:27 AM
Actually the main reason not for selling MP3s is because you have to pay royalties for every track sold. With AAC that's not the case, and so saving Apple probably quite a lot of money (or, most likely, you).
It's all I buy or will own.
Seriously. I know the ***king difference.
For being so sure of yourself, please apologise by getting on your knees and begging forgiveness :p
adversecamber
Jul 29, 2008, 05:09 AM
Actually the main reason not for selling MP3s is because you have to pay royalties for every track sold. With AAC that's not the case, and so saving Apple probably quite a lot of money (or, most likely, you).
For being so sure of yourself, please apologise by getting on your knees and begging forgiveness :p
What?! Where did you hear that? That's utter rubbish. No artist would allow their music to be released on AAC if this were the case.
alFR
Jul 29, 2008, 07:41 AM
What?! Where did you hear that? That's utter rubbish. No artist would allow their music to be released on AAC if this were the case.
He means paying royalties to Fraunhofer for use of the mp3 codec, not paying artists for the use of the song.
adversecamber
Jul 29, 2008, 07:57 AM
Ah, ok. Licence fee then.
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