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View Full Version : Where's My Bluetooth Gone?



Fuzzy14
Aug 1, 2008, 04:05 PM
I've only used the Bluetooth on my MacBook a couple times, went to try to connect to the wifes phone tonight and it wasn't available in the menu.
http://farm4.static.flickr.com/3062/2722791653_b17e3f0625.jpg
So I checked the System Preferences/Bluetooth only the icon isn't there.
http://farm4.static.flickr.com/3245/2722791499_7f5f709624.jpg
So I tried to open it through the help shortcut, but got this error message
http://farm4.static.flickr.com/3006/2723613834_f75abf208e.jpg
Finally, the help suggested opening Bluetooth File Exchange for help, but it won't open because it can't find the device!
http://farm4.static.flickr.com/3115/2722791145_305e73f019.jpg

I think I either have to re-install the system software or take it back to the :apple: store :mad:

Any takers?


DeaconGraves
Aug 1, 2008, 04:09 PM
That definitely looks like that the bluetooth hardware has gone kaput for whatever reason. Probably not a software issue at all.

I'd take it back.
fabian9
Aug 1, 2008, 04:24 PM
I had this problem recently and solved it by doing an SMC reset as described here:

http://support.apple.com/kb/HT1411

Hope this helps,

Fabian
Fuzzy14
Aug 1, 2008, 05:32 PM
SMC reset didn't work but thanks for the tip, handy to know.

Off to the :apple: store in Glasgow tomorrow....
KoolStar
Aug 1, 2008, 08:40 PM
I had a similar problem try a PRAM reset. It seemed to work for me. (LINK (http://support.apple.com/kb/HT1379))
zephead
Aug 1, 2008, 08:58 PM
Hmm, this happened to me once, but it was fixed with a simple restart. :confused:
-N34
Aug 2, 2008, 06:41 AM
The elves took it? :eek:


:D
Fuzzy14
Aug 7, 2008, 02:08 PM
It's goosed indeed.
Took it back to :apple: store and they've kept it in for some R&R.
They think that either the bluetooth boards gone, or they forgot to plug in the wire when the MB was in during a recent repair to the hinge.

Will let you know....

Incidentally, they say check the System Profile. If the Bluetooth module doesn't show then it's most likely to be a hardware fault.
toolbox
Aug 7, 2008, 07:40 PM
Yeah i am having the same problem, my isight is also missing in action.

Mine is going to get fixed next week
NYR99
Aug 7, 2008, 10:16 PM
I had the same exact problem after I took in the MacBook for a repair.

They just didn't seat the bluetooth card properly on the logic board when they put it back together. It was a 10 minute fix while I waited.
Fuzzy14
Aug 8, 2008, 07:18 AM
They just didn't seat the bluetooth card properly on the logic board when they put it back together. It was a 10 minute fix while I waited.

The don't take anything apart in the Glasgow Apple store, they just take it off your hands for a week. :(
Will just have to use my other two Mac in the meantime...