View Full Version : My two month old iPod has one dead pixel - can I exchange it at the Apple store?

Aug 8, 2008, 11:19 AM
I was wondering if I could get a new one with no dead pixels at the Apple Store for no extra fees?

Apple Ink
Aug 8, 2008, 11:21 AM
Really depends on the Store Manager! Apple's policy is a minimum of 5 dead pixels!

Aug 8, 2008, 11:21 AM
http://uk.youtube.com/watch?v=VaTTjJncONI - apparently playing that will remove it.

Aug 8, 2008, 12:03 PM
Uhh... Their policy is seven pixels in a square inch to giver a replacement. You're outside of the return period and you've only got one stuck pixel. Learn to live with it.

Aug 8, 2008, 12:44 PM
I would think since it happened so quickly, maybe. but probably not considering there policy.

Aug 8, 2008, 12:46 PM
I would vote no. It's 2 months old, that's plenty of time for you to 'harm' it.

Aug 8, 2008, 01:17 PM
I have one dead pixel and it doesn't bug me at all

Aug 8, 2008, 02:25 PM
I ran that youtube video on it and it went away, thanks!

Aug 8, 2008, 06:20 PM
I ran that youtube video on it and it went away, thanks!

Then it was a 'stuck' pixel! Glad you got rid of it! :)

Aug 8, 2008, 06:23 PM
lol 1 dead pixel, apple wont replace it anyway