Applecare Protection Plan question

[kousuke18]

I've had my macbook pro for about 9 months now and I am planning on purchasing the applecare plan. The problem is that I have already replaced the original hard drive and also damaged one of the torx screw on the clamp that holds the hard drive in place (I know I'm an idiot for doing something stupid like that) but other than that everything is in working order.

Am I still eligible to purchase the extended warranty?

[greenmymac]

I've had my macbook pro for about 9 months now and I am planning on purchasing the applecare plan. The problem is that I have already replaced the original hard drive and also damaged one of the torx screw on the clamp that holds the hard drive in place (I know I'm an idiot for doing something stupid like that) but other than that everything is in working order.

Am I still eligible to purchase the extended warranty?

Yes.... you can go to the Apple store or go online and just buy Apple care without them seeing your computer! but if you have it repaired I would disclose to them the previous damage!

[GGJstudios]

You can still buy AppleCare, but they won't cover any damage to your computer caused by you doing modifications yourself.

[kousuke18]

So, say I buy the applecare plan right now and sometime down the road there is something wrong with laptop, will they repair it for free? or would the damage that I've done to my laptop prior to purchasing the applecare void the extended warranty?

[GGJstudios]

They won't repair your hard drive or any damage caused by the installation. They would still cover unrelated parts like your screen, but if they can link any problem to the modifications you've done, you're out of luck.

It's a good idea to actually read the AppleCare Protection Plan (http://images.apple.com/legal/applecare/docs/AppleCare_Protect_Plan_NA_en.pdf) to understand what it does and doesn't cover.

[O. Frabjous-Dey]

If I understand it correctly, anything you broke by changing the hard drive is your responsibility, but unrelated problems - for example, if the display breaks - are still covered. Of course, Apple's technicians will have to problem blaming the problem on you if they feel like it; there's a lot of confusing and delicate stuff inside of the laptop that you'll necessarily have fiddled with if you changed your hard drive.

AppleCare is expensive. Call the hotline before you blow $250 on it to make sure you're not getting nothing for something.

[alphaod]

As long as they never have to replace your HDD you have no worries.

[dw87]

I had previously brought in a macbook(white) and they replaced a hard drive and the hand crack on the hand rest no worries.

But when I took my macbook pro in for the same issues, I had the tinyest dint, I mean tiny, barely a scrape. They said it was accidental damage and couldn't cover anything at all that was wrong with my laptop, So, if you get a tiny dint or anything on the side/anywhere on your laptop, I suggest getting a refund for the remainder of your applecare warranty cos, they will basically tell you to go away, when you come to them for any problems with your laptop.

[panzer06]

I had previously brought in a macbook(white) and they replaced a hard drive and the hand crack on the hand rest no worries.

But when I took my macbook pro in for the same issues, I had the tinyest dint, I mean tiny, barely a scrape. They said it was accidental damage and couldn't cover anything at all that was wrong with my laptop, So, if you get a tiny dint or anything on the side/anywhere on your laptop, I suggest getting a refund for the remainder of your applecare warranty cos, they will basically tell you to go away, when you come to them for any problems with your laptop.

This is why I would never take such a unit to an Apple store.

Many authorized Apple service centers will handle those repairs without question. Also, Apple's bench techs that work on he machines sent in via the box sent overnight are much less picky about cosmetic damage. Unless cosmetic damage actually caused internal damage they usually will fix it.

Cheers,