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MLBballer04

macrumors newbie
Original poster
Sep 13, 2008
4
0
I have an XPS m170 laptop computer that I got christmas of 2005. It has XP service pack 2. I think I meet all requirements for iTunes 8. I downloaded iTunes 8 and I can hardly do anything. I bring up iTunes and it brings up "accessing iTunes Store" and loads. But "accessing iTunes store" keeps flashing. I click to view the metallica album and click a song. It takes several seconds before it starts the song. I had this problem with Itunes 7 and never decided to fix it because I could deal with it. But iTunes 8 takes a little longer then in the middle of the 30 second preview it will freeze. There isnt any detecting URL etc. It just froze. I cant click on anything, cant X out of it, anything! It even slows the rest of my computer when I try to get on internet explorer. Then it works and plays song a couple of more seconds then freezes again. It says program is not responding when I do ctrl alt delete. But it plays song and I can click again. But then repeats freezing again.
I try to restore my computer to a day earlier (restore point yesterday) when I didnt have iTunes 8 and it didnt work bc it says I downloaded a new Itunes. I dont know what to say. I basically cant use Itunes and I only have 6 songs on my ipod. I trade it on and off itunes so i dont get sick of my songs. Itunes is busted if it keeps freezing.
 

Nermal

Moderator
Staff member
Dec 7, 2002
20,644
4,042
New Zealand
Just remove 8 using Add/Remove Programs and install 7 from scratch. You can likely get it from oldversion.com if you don't have the 7 installer floating around anywhere.
 

MLBballer04

macrumors newbie
Original poster
Sep 13, 2008
4
0
I just did what you said in your reply and it says this when I click on the iTunes desktop icon, "The file "iTunes Library.itl" cannot be read because it was created by a newer version of itunes." Can I not ever go back?
 

MacHappytjg

macrumors 65816
Mar 24, 2008
1,498
1
Winnipeg
lol sounds like ur computer is too slow? or who knows wtf is going on there ovisouly not too slow because i have itunes 8 on a eMac and i love it way more than the previous, reinstall xp :p silly windows
 

Independence

macrumors regular
Jan 14, 2003
234
0
United States
reinstall xp :p silly windows

That's like knocking down the house to replace the kitchen sink. This is a problem with iTunes, not Windows. If you don't know how to deal with a problem such as this, you're better off not saying anything as some users might get the wrong idea and do exactly what you said.

With that said, what I recommend doing is remove iTunes 8 using the Add/Remove programs, locate the iTunes directories and delete them, then reinstall iTunes 7. Chances are that the iTunes 8 uninstallation program didn't delete all of iTunes' files and the iTunes 7 installer didn't overwrite them. That's pretty sloppy of Apple, but hopefully this advice helps. Just make sure you don't delete your music along with iTunes' files. :)
 

MacHappytjg

macrumors 65816
Mar 24, 2008
1,498
1
Winnipeg
That's like knocking down the house to replace the kitchen sink. This is a problem with iTunes, not Windows. If you don't know how to deal with a problem such as this, you're better off not saying anything as some users might get the wrong idea and do exactly what you said.

With that said, what I recommend doing is remove iTunes 8 using the Add/Remove programs, locate the iTunes directories and delete them, then reinstall iTunes 7. Chances are that the iTunes 8 uninstallation program didn't delete all of iTunes' files and the iTunes 7 installer didn't overwrite them. That's pretty sloppy of Apple, but hopefully this advice helps. Just make sure you don't delete your music along with iTunes' files. :)

i know it was just a joke but usually ull have to do that, if u dont know waht to do.
 
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