Help with Macbook Software Update!

I'd force restart. Hold down the power button. You may have to reinstall OS after this.

I tried updating earlier yesterday and my macbook wouldn't restart after installing. So I held down the power button to turn off and then did the software update again and everything went fine. Kinda weird, had me worried for a second.

Yep just hold the power button down until it shuts off. turn it back on and try again

this happened to me several times trying to update. After you get it to shut down and restart, download the update from apple.com. its under downloads or something. i guess the file is more stable or something. this worked for me.

My daughter pressed and held down the power button when trying to update and now it would appear that her macbook is broke!?

When it tries to boot now, I get the grey screen with black Apple logo and the spinning circular bars, the screen then flashes blue once and the spinning bars stop, thats it. I also get a static mouse image in the top left of the screen although I can still move the mouse around.

I tried putting in the Leopard disk again but I get a message that MacOSX cannot be installed on this computer (this may be as I am using the family leopard install disk so will try the original disk I got with the Mac, I didnt think her macbook came with Leopard thats why I put in the family Leopard disk).

Any suggestions?

If the "family leopard install disk" is an off-the-shelf, retail copy of Leopard, then you shouldn't have any issues installing it on any Macbook.

Thanks for the reply Imav, it is but I read somewhere that if you bought the macbook after you bought the Leopard family disk then you could only use the restore disks that came with the macbook which kind of makes sense.

I have got a step further with the Leopard disk for the macbook, and can now select an "archive and install" but I really didnt want to go through all that if I didnt need to?
She has quite a bit of software installed and also uses vmware with xp (although it is a virtual partition).
I was hoping for a quicker fix?
I did try repairing disk and permissions from the leopard boot disk and it is still the same