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View Full Version : why don't we get rollover minutes after the prorated month?




vega07
Sep 17, 2008, 04:57 PM
I talked to several at&t reps and they all say we don't get any rollover minutes for our very first prorated month. they begin accumulating after our first whole month.

why? if we paid for the first prorated month, then shouldn't we get a prorated number of rollover minutes?



TEG
Sep 17, 2008, 05:00 PM
You should, but I believe that the contract says you must be on the contract for 30 days before you can get rollover minutes.

TEG

vega07
Sep 17, 2008, 05:02 PM
so the first time I see any rollover minutes, they should actually be from my first month PLUS the prorated month?

rannddeee
Sep 17, 2008, 06:33 PM
so the first time I see any rollover minutes, they should actually be from my first month PLUS the prorated month?

treat the prorated month as if never existed. prorated minutes are out the window. cannot be recovered.

say you got the 3g on july 11. your first bill was for the prorated month of july and august with no roll over minutes. the 2nd bill you will get the rollover minutes from august.

psywzrd
Sep 17, 2008, 06:39 PM
Also keep in mind that after the pro-rated month the rollover minutes won't show up in your OLAM until your bill is generated.

vega07
Sep 17, 2008, 10:53 PM
urgh...we deserve those prorated minutes. yet another attempt from at&t to rip us off. :mad:

chrisparr
Sep 18, 2008, 02:24 AM
I talked to several at&t reps and they all say we don't get any rollover minutes for our very first prorated month. they begin accumulating after our first whole month.

why? if we paid for the first prorated month, then shouldn't we get a prorated number of rollover minutes?

So they can make more money