Had my macbook replaced for slanty keys and loose battery cover!!

my macbook has a loose battery cover as well - it's making the clicking noise when I'm typing.

I was hoping they would only replace the cover for me as I already have lots of stuff on my laptop.

likemyorbs said:

just thought i'd let everyone know who are considering having their's replaced for these issues, they usually give you no problem at all.

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I'm glad you got your replacement, but as has been proven many times on these forums, YMMV. There are numerous factors as to why you may or may not get a replacement for issues such as these. Apple has done exchanges for lesser problems, and have denied exchanges for greater problems.

To say they "usually give you no problem at all" is completely misleading, based on your one experience.

bartoszbr said:

my macbook has a loose battery cover as well - it's making the clicking noise when I'm typing.

I was hoping they would only replace the cover for me as I already have lots of stuff on my laptop.

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I had a white MacBook repleaced for a faulty screen. They even upgraded my machine (a 2.2 GHz, November 2007 revision) with a new early '08 2.4GHz revision. (This was a few months ago in August. I talked to the head genius at my local Apple store. I said I was going to college in two days and I couldn't send it it. He just replaced my machine for free. In addition to getting a slightly upgraded model, my warranty is a whole new year - until August 2009 instead of December 2008. I upgarded the stock hard drive and the RAM to 4GB. He just took my new hard drive and RAM and swaped it with the new machine and gave me a new box with the new install discs, I was out of the store in 30 minutes.

.... Make sure you backup your data so it can be restored incase they give you a new machine. They will probably just swap out your hard drive in a new machine, but just incase, make sure you backup everything before going to the store, and bring your purchase receipt and AC adapter - everything that came with your machine. Good luck.

Would Apple Store let you open up the boxes and check to see if the MacBook has any imperfections? Including dead pixels?

I had mine replaced for a bent corner on the cardboard box it came in. Also the polishing cloth wasn't perfectly symmetrical-- totally unacceptable. I had them open up 8 in the store until I found the perfect one.

eye.surgeon said:

I had mine replaced for a bent corner on the cardboard box it came in. Also the polishing cloth wasn't perfectly symmetrical-- totally unacceptable. I had them open up 8 in the store until I found the perfect one.

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LOL! Err... 8 boxes until you finally found a perfectly symmetrical polishing cloth? Maybe I should put off my MacBook Pro purchase.

eye.surgeon said:

I had mine replaced for a bent corner on the cardboard box it came in. Also the polishing cloth wasn't perfectly symmetrical-- totally unacceptable. I had them open up 8 in the store until I found the perfect one.

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LOL