Does a person who asks such questions on a Mac message board really expect an unbiased answer? 😕 It's silly to even expect it. Haven't seen anybody give a very specific reason for not liking Hotmail yet. "It's the UI" is a cop-out.
Like I said, Gmail's UI isn't really all that intuitive either, nor is it better organized. I gave an example in my last post regarding organizing contacts. Gmail's UI really isn't one of Google's greatest achievements. I think the minimal loading time, unlimited storage capacity (unheard of at the time it was introduced), and threaded conversations is what made Gmail big. Currently, it's only the threaded conversations that make it special, and that features isn't exclusively found on Gmail anymore. In fact, Apple's Mail.app had it before Gmail was even in early beta, so Mac users have had it for a LOOOONG time. 😉