rryu0212
Nov 11, 2008, 11:07 AM
Hey,
I'm new to this forum and macbooks in general. I purchased a new 2.4ghz aluminum macbook about three weeks ago from today. I've been reading the forums and learning that there are issues such as slanted function keys. I didn't think that this would be a great issue since only the music function keys seem to be slanted for mine. But I noticed that there seems to be a scratch on the screen, under the glass--located on the top left corner. It is only visible at a certain angle. I've attached a picture for visual reference. It's hard to take a picture of the screen especially with a lot of glare, but it's the best I could do. But it looks like thin scratches/cracks and the screen area around them is discolored lightly.
http://img.photobucket.com/albums/v239/rryu0212/DSCF3785.jpg
You can see it directly under the Apple logo on the left corner
http://img.photobucket.com/albums/v239/rryu0212/DSCF3786.jpg
When looking straight at the screen you don't notice it. Only when you look at the screen in a downward angle.
Can I go back to the Apple store and ask for a replacement since it is still under the 1-year warranty covering "defects in materials and workmanship"? It's been three weeks, but I want my macbook to be perfect, especially paying premium for a laptop, instead of using the money to buy another laptop with better specs. (But I still love the macbook)
If they grant me a replacement, and incase they do, should I bring everything to the store including the box and all the accessories that came with it? Or just the laptop. Can I check the macbook on the spot to see if it is okay? Or I can just do it at home and then have to come back once again to replace if there is another issue?
I've installed applications, including VMWare fusion. Can I uninstall Fusion, but yet keep the current serial key so that I can use it if I get a replacement? They thing is, I've read that they can simply replace the harddrive, but I don't want them to open the battery case--cause when I did, it left me with an annoying cracking sound when typing...
This seems to be a lot of questions, but I appreciate everyone's time in reading and helping me figure out my issues.
I'm new to this forum and macbooks in general. I purchased a new 2.4ghz aluminum macbook about three weeks ago from today. I've been reading the forums and learning that there are issues such as slanted function keys. I didn't think that this would be a great issue since only the music function keys seem to be slanted for mine. But I noticed that there seems to be a scratch on the screen, under the glass--located on the top left corner. It is only visible at a certain angle. I've attached a picture for visual reference. It's hard to take a picture of the screen especially with a lot of glare, but it's the best I could do. But it looks like thin scratches/cracks and the screen area around them is discolored lightly.
http://img.photobucket.com/albums/v239/rryu0212/DSCF3785.jpg
You can see it directly under the Apple logo on the left corner
http://img.photobucket.com/albums/v239/rryu0212/DSCF3786.jpg
When looking straight at the screen you don't notice it. Only when you look at the screen in a downward angle.
Can I go back to the Apple store and ask for a replacement since it is still under the 1-year warranty covering "defects in materials and workmanship"? It's been three weeks, but I want my macbook to be perfect, especially paying premium for a laptop, instead of using the money to buy another laptop with better specs. (But I still love the macbook)
If they grant me a replacement, and incase they do, should I bring everything to the store including the box and all the accessories that came with it? Or just the laptop. Can I check the macbook on the spot to see if it is okay? Or I can just do it at home and then have to come back once again to replace if there is another issue?
I've installed applications, including VMWare fusion. Can I uninstall Fusion, but yet keep the current serial key so that I can use it if I get a replacement? They thing is, I've read that they can simply replace the harddrive, but I don't want them to open the battery case--cause when I did, it left me with an annoying cracking sound when typing...
This seems to be a lot of questions, but I appreciate everyone's time in reading and helping me figure out my issues.
