Applestore.com Returns

[Enigmafan420]

Forgive me if this has been asked, I DID SEARCH the forums for this and didn't see an answer...

If you make a purchase at applestore.com, can you return it to a local Apple Store? I am wanting to order the new in-ear headphones but if they suck I do not want to have to MAIL them back.

Thanks!

[DeusInvictus7]

I think you should be fine with returning it to the store.

I'm not 100% sure, but as long as your order isn't built to order, then you can treat it as if you bought it at the Apple Store.

Someone correct me if I am wrong please.

[Tallest Skil]

applestore.com just redirects to the Apple Online Store... Are you talking about something else?

[QuarterSwede]

This is all the Apple Return and Refund Policy (http://a248.e.akamai.net/7/248/2041/1481/store.apple.com/Catalog/US/Images/salespolicies.html#topic-20) states for US stores.

Return and Refund Policy

Items purchased at the Apple Online Store between October 31, 2008 and December 24, 2008, may be returned through January 9, 2009. Please note that all other terms and conditions provided in the Apple Online Store Sales and Refunds Policy are still applicable with respect to such items purchased, including the assessment of a 10% restocking fee on any open box item. All purchases made after December 24, 2008 are subject to the standard Apple Online Store Sales and Refunds Policy, which requires returns to be made within 14 calendar days of the date of receipt.

To return an item, please visit online Order Status for assistance 24 hours a day, or call 1-800-676-2775, Monday – Friday from 5:00 a.m. to 8:00 p.m., or Saturday – Sunday from 7:00 a.m. to 4:00 p.m. Pacific time.

If you are not satisfied with your Apple purchase of a product, please visit online Order Status or call 1-800-676-2775 for a Return Material Authorization (RMA) request within 14 calendar days of the receipt of the product. Configure-to-order, personalized or other customized products may not be returned for refund or exchange under any circumstances unless such product is Dead on Arrival (see the section below for more detailed information on such Dead on Arrival products). If the item is returnable and you send it back to us unopened in the original box, Apple will offer you a refund based on your original method of payment. You must return the product to the Apple warehouse within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. Apple will assess a 10% restocking fee on any opened hardware or accessory. If you purchased your order using an Apple Business Lease, Apple may ask you to provide a major credit card (Visa, MasterCard, American Express, or Discover) so Apple can assess the 10% restocking fee.

Apple's Returns and Refund page (http://store.apple.com/us/help/returns_refund) doesn't help much either.

[Enigmafan420]

applestore.com just redirects to the Apple Online Store... Are you talking about something else?

No I mean the online store-can I return an online purchase to a local store?

[Enigmafan420]

This is all the Refund policy states.

Yeah I did see that-it isn't very clear-it doesn't explicitly say yes or no-Guess I can just call the local Apple store.

[QuarterSwede]

I would just call your local brick and mortar Apple Store and ask them.