View Full Version : Microsoft Releases Office 2008 12.1.5 and Office 2004 11.5.3 Updates
MacRumors
Dec 9, 2008, 06:49 PM
http://www.macrumors.com/images/macrumorsthreadlogo.gif (http://www.macrumors.com/2008/12/09/microsoft-releases-office-2008-12-1-5-and-office-2004-11-5-3-updates/)
Microsoft today released updates for both Office 2008 (12.1.5) and Office 2004 (11.5.3). The updates provide a number of security, stability, and performance-related fixes.
Microsoft Office 2008 for Mac 12.1.5 Update (http://www.microsoft.com/downloads/details.aspx?FamilyId=AB31A564-43D2-45BD-98BF-19E9CA477B62&displaylang=en) weighs in at 103.6 MB and addresses security vulnerabilities and increases stability and reliability throughout the suite of Office applications. The update also provides specific performance improvements for Word, Excel, PowerPoint, and Entourage. A full list of improvements is included on Microsoft's update description page (http://support.microsoft.com/kb/960401).
Microsoft Office 2004 for Mac 11.5.3 Update (http://www.microsoft.com/downloads/details.aspx?FamilyId=ECA13AD8-62AE-41A8-B308-41E2D1773820) weighs in at 15.1 MB and addresses stability issues when opening and closing documents in Word and Excel. The update also provides updated time zone information for Entourage. Microsoft's update description page (http://support.microsoft.com/kb/960402) details these improvements and provides additional information about the update.
Finally, Microsoft released Open XML File Format Converter for Mac 1.0.2 (http://www.microsoft.com/downloads/details.aspx?FamilyId=EDB6CD8F-832C-4123-8982-AC0C601EA0A7&displaylang=en), which fixes security vulnerabilities in Microsoft's conversion software that enables Office 2004 and v. X to open documents saved in the Open XML format used by Office 2008. The update weighs in at 44.8 MB, and additional details on the update can be found on Microsoft's update description page (http://support.microsoft.com/kb/960403).
Article Link: Microsoft Releases Office 2008 12.1.5 and Office 2004 11.5.3 Updates (http://www.macrumors.com/2008/12/09/microsoft-releases-office-2008-12-1-5-and-office-2004-11-5-3-updates/)
smokestack
Dec 9, 2008, 06:53 PM
the question:
does it fix SPACES?!
SnowLeopard2008
Dec 9, 2008, 07:05 PM
Warning: MS AutoUpdate will not recognize any new updates as of right now for my copy of Office 2008.
I will download it manually from MS's site.
adisor19
Dec 9, 2008, 07:08 PM
the question:
does it fix SPACES?!
No. It's still broken.
Adi
dwman
Dec 9, 2008, 07:38 PM
I think this is actually an Apple issue instead of a MS issue.
alexbates
Dec 9, 2008, 07:41 PM
No. It's still broken.
Adi
Many people must be having the same problem with Word 2004 and Spaces. Whenever I drag an open document to a different window on spaces, it shows up as two documents stacked on top of each other (you would probably have to see it to understand what I was talking about).
Am I the only one with this problem? Do you think it will be fixed with this update?
Jason Lee
Dec 9, 2008, 07:58 PM
Problems with Spaces still exist. Also, the insertion point still disappears when I'm type/delete.
Sky Blue
Dec 9, 2008, 08:07 PM
the question:
does it fix SPACES?!
I hope not! I love playing 'Hunt the window".
:rolleyes:
MattsxB
Dec 9, 2008, 08:07 PM
I have noticed Word and Powerpoint load a lot quicker after the update...
skillwill
Dec 9, 2008, 09:13 PM
I have noticed Word and Powerpoint load a lot quicker after the update...
Same here. Surly it's time people stopped criticising Office 2008 ... apart from Spaces (which although I admit is an extremely annoying problem, I don't use it enough to personally affect me), I have ZERO problem with it. To be honest I've never been too bothered about loading time, but after this update, word, excel and powerpoint are loading in half a bounce on a first-gen intel macbook ... they must be doing something right.
kevo0822
Dec 9, 2008, 09:20 PM
Same here. Surly it's time people stopped criticising Office 2008 ... apart from Spaces (which although I admit is an extremely annoying problem, I don't use it enough to personally affect me), I have ZERO problem with it. To be honest I've never been too bothered about loading time, but after this update, word, excel and powerpoint are loading in half a bounce on a first-gen intel macbook ... they must be doing something right.
Other than Spaces, I don't have any other problems either... although for me, Spaces is a pretty big issue because I use it a lot... From what I hear though, it's an Apple issue, not a Microsoft issue.
rychencop
Dec 9, 2008, 09:33 PM
wow!! 12.1.5 is much much faster loading.
kockgunner
Dec 9, 2008, 09:38 PM
It's not just Spaces. The open word document windows also group together when not in Spaces. Sometimes I have a Word document on one half of the screen and a Safari window on the other half with the other Word documents behind these two windows. I click on the Word document to edit it and all the other word documents pop up on top of Safari. They seem to like to work on the same layer and act as one application like the palettes in Photoshop or something.
daneoni
Dec 9, 2008, 09:46 PM
Still the slowest suite of apps to launch for me and its even more annoying that its bloated and i cant trim it
minik
Dec 9, 2008, 10:09 PM
After you update, please check the system receipts folder.
thejadedmonkey
Dec 9, 2008, 10:14 PM
Hopefully it fixes the bug I just discovered today where sometimes word won't re-draw the page correctly if the text can't decide which page it belongs on (like if you have a short paragraph at the end of a page) ;)
I mean, downloading now:cool:
illegallydead
Dec 9, 2008, 10:35 PM
I am weary to download this.
Apparently it still doesn't fix Spaces issues. And to all those who claim this is an Apple issue not an MS one, tell me why Office '08 is the ONLY application on the Mac that has this issue. NOTHING else suffers from this. This is just MS not knowing how to code for macs and overcharging for the piece of junk software that they call Office '08.
Also, does anyone know if it causes the updater loop? (if you have one of "those" serials, if you know what I mean :D)
kbmb
Dec 9, 2008, 10:57 PM
I am weary to download this.
Apparently it still doesn't fix Spaces issues. And to all those who claim this is an Apple issue not an MS one, tell me why Office '08 is the ONLY application on the Mac that has this issue. NOTHING else suffers from this. This is just MS not knowing how to code for macs and overcharging for the piece of junk software that they call Office '08.
Clearly you don't use Photoshop CS3.
This has the nasty spaces issue where you have to hide/unhide your palettes to see them.
Or BBEdit, which has the sometimes disappearing Documents Drawer.
From what I understand also is that it's not entirely Microsoft's fault. Developers have hinted to me that some of the issues are Apple's.
-Kevin
thejadedmonkey
Dec 9, 2008, 11:12 PM
Many carbon apps have issues with spaces, it's just a nasty apple.
On topic... WOW. I don't think I've seen Word open this fast since I installed Word 95 on an XP machine! Jee wiz, props to microsoft, this just became a quality piece of software :eek:
adisor19
Dec 9, 2008, 11:26 PM
Wholly cow! I just tested the startup time with word and pp here and it's at least 2x as fast ! MS is indeed doing something right.
Keep it up !
Adi
LeoFio
Dec 9, 2008, 11:28 PM
Significant start up time improvements even on PowerPC!
ntrigue
Dec 9, 2008, 11:39 PM
My rant? Now I have to reinstall Office then apply three updates to update because I deleted Entourage and Messenger.
Micro$oft. I don't need your bloatware junk.
chrisdazzo
Dec 10, 2008, 01:26 AM
OOOOHHH YES! Finally Microsoft Word no longer takes 3 whole minutes to start up! :D What a wonderful day.
jjrtiger
Dec 10, 2008, 02:20 AM
Did this update make 2008 faster than the 2004? What about stability?
HirakuMakimura
Dec 10, 2008, 03:38 AM
I'm still having this very odd problem where the preference option for "blue background, white text" has somehow turned into "black background, white text." Hoping this would fix it. Maybe the next one...
sukanas
Dec 10, 2008, 04:17 AM
It's not just Spaces. The open word document windows also group together when not in Spaces. Sometimes I have a Word document on one half of the screen and a Safari window on the other half with the other Word documents behind these two windows. I click on the Word document to edit it and all the other word documents pop up on top of Safari. They seem to like to work on the same layer and act as one application like the palettes in Photoshop or something.
i get that annoying issue too
drewsky5
Dec 10, 2008, 04:30 AM
Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_2 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5G77 Safari/525.20)
Yeah, pretty much the only complaint I have about Office is that it can't handle Spaces at all, and it makes me scream and throw things she. I have to deal with it. FIX IT ALREADY!!!
nadyne
Dec 10, 2008, 04:39 AM
Sorry, folks, but the Spaces issue still exists. :( We've made improvements to it, and Apple has also made some improvements to Leopard (so make sure that you're up-to-date to 10.5.5, too), but it's not 100%. If you want to know the gory details behind it, check out this post from one of our senior developers: risks and rewards (http://www.schwieb.com/blog/2008/10/23/risks-and-rewards/).
Now I have to reinstall Office then apply three updates to update because I deleted Entourage and Messenger.
Instead of manually deleting apps you aren't going to use, you're better off doing a custom install of Office so that you don't install bits you don't need -- that'll also let you choose to not install the various language packs, in case you find that you don't need our Norwegian proofing tools. :) That way, you won't run into any problems in the future.
You also don't need to apply three updates. 12.1.5 is a combo updater; it's got everything from 12.1.1 through 12.1.5. If you've got a retail copy that has 12.0 on it, you just need to do 12.1 and then jump straight to 12.1.5.
Regards,
Nadyne.
garan
Dec 10, 2008, 08:11 AM
I turned off auto-update back in June to stop my laptop updating GB's over a mobile internet connection. Just manually ran the update and went to 11.5.0. and again to get to 11.5.1 and again to 11.5.2 and (I think you're ahead of me by now) again to get to 11.5.3!
Please be aware that patches don't appear to be cumulative.
Cheers,
Garan.
pilotError
Dec 10, 2008, 08:40 AM
Nadyne,
Thanks for stopping by and putting a voice to the product.
Just read your blog... Turbo Pascal eh? :)
kbmb
Dec 10, 2008, 09:08 AM
After I installed the updated, the version number for all the apps say:
Version: 12.1.5 (081119)
Latest Installed Update: 12.1.5
except Excel which says:
Version: 12.1.3 (081119)
Latest Installed Update: 12.1.5
Anyone else seeing this?
-Kevin
TheNorthWaves
Dec 10, 2008, 09:14 AM
well, at least open office now has a well-ported mac version. I'm going to try that with spaces... thumbs up to MS for the decreased load time, that's an anti-vista move - i like it!
adisor19
Dec 10, 2008, 09:44 AM
After I installed the updated, the version number for all the apps say:
Version: 12.1.5 (081119)
Latest Installed Update: 12.1.5
except Excel which says:
Version: 12.1.3 (081119)
Latest Installed Update: 12.1.5
Anyone else seeing this?
-Kevin
Nope. Mine is at 12.1.5. I think you should try reapplying the update and if it still like this, just reinstall office.
Adi
kbmb
Dec 10, 2008, 09:52 AM
Nope. Mine is at 12.1.5. I think you should try reapplying the update and if it still like this, just reinstall office.
Adi
Thanks for checking.
The update won't let me reinstall.
I get the exact same behavior on both my Mac Pro and MacBook.....both Excel versions were updated.
Have you always installed the stand alone patches, or have you installed from Auto update in the past?
I have been installing from the Standalone patches since the beginning, except for the last time, which I used the Auto updater. That and the mini patch that came out afterwards...12.1.4.
-Kevin
DaveClarkOne
Dec 10, 2008, 09:55 AM
When is MS going to add the print preview option on the toolbar? This is an annoying omission. Plus, custom toolbars have to be saved manually by putting a file in the startup folder. Simple things, yet how many updates have passed and no fixes yet?
autrefois
Dec 10, 2008, 10:15 AM
Sorry, folks, but the Spaces issue still exists. :( We've made improvements to it, and Apple has also made some improvements to Leopard (so make sure that you're up-to-date to 10.5.5, too), but it's not 100%. If you want to know the gory details behind it, check out this post from one of our senior developers: risks and rewards (http://www.schwieb.com/blog/2008/10/23/risks-and-rewards/).
Thank you for your post and the link. I've read this after a previous post you made. I hope the issue is improved in this version as you say, but even if this is the case, your failure to mention this improvement in the release notes is frustrating.
The Spaces issue is not an isolated problem, from what I gather: it's every single person who uses Spaces who will, at one point or another (or in my case, nearly every single time I use an Office 2008 app), encounter this known incompatibility.
The requirements state that Office 2008 is compatible with "10.4.9 or later". This is incorrect. Office 2008 is not fully compatible with 10.5.0 or later. It is only compatible with Leopard if you are not running Spaces. It doesn't matter if it's your fault or Apple's fault; it's still not compatible, and you should inform users of this.
The problem is that, from prior to the release of Office 2008 to the present day, you are not adequately informing users of a serious known issue between Leopard and Office 2008 that very seriously affects usability. It's not an occasional crash, or an isolated problem with a calculation in some isolated circumstances that an average user will never encounter.
Windows jumping from screen to screen is not expected or acceptable behavior. This happens only in Leopard. This means that Office 2008 is not fully compatible with Leopard, and should not be advertised as such. Your requirements should state this, and your release notes on updates should indicate any improvements, if any, on this known issue.
At the very least, an asterisk stating "Some components of Office 2008, such as Toolbox, are not compatible with Spaces", or "When Office 2008 is running, it is recommended Spaces not be used", or something of the sort, should be added to every mention of system requirements. Why is this not done? Why are you resorting to posting in the Macrumors forums, buried in threads that most users will never find?
I will submit this post through the Microsoft website, for what it's worth. If it's a decision made at a higher level that you can't do anything about, then consider this directed at whoever made the decision to continually keep users in the dark about an issue you know very well makes your product incompatible with Leopard.
G-Force
Dec 10, 2008, 10:17 AM
About the Spaces issue:
http://www.schwieb.com/blog/2008/10/23/risks-and-rewards/
Not that this makes it right though, just so you all know what's causing it. :)
Edit: I did not see that nadyne already posted this link. ;)
autrefois
Dec 10, 2008, 10:47 AM
About the Spaces issue:
http://www.schwieb.com/blog/2008/10/23/risks-and-rewards/
Not that this makes it right though, just so you all know what's causing it. :)
Edit: I did not see that nadyne already posted this link. ;)
Thanks for trying to help us. I've read and understand the lion's share of what the post in that link is saying. I admit to knowing little about programming, which is why I no longer say Microsoft can or should have already fixed this. If there's a genuine incompatibility that they and Apple can't work out, I will take them at their word for this.
What I'm saying is, if it's a known incompatibility of this magnitude, apparently affecting everyone who uses Spaces, it should be clearly stated somewhere. The system requirements seems an appropriate place, since Office 2008 is simply and unarguably not compatible for people running Spaces in Leopard. Saying that Office 2008 is compatible with Leopard is misleading. It is only compatible for those who choose not to run Spaces.
If an improvement has been made, then this should be stated in the release notes. Users of Office 2008 shouldn't have to find and understand an arcane blog post, or dig through Macrumors, to find out that this is a known issue that is being tinkered with, but which apparently can't and won't be completely fixed any time in the near future, if ever.
kbmb
Dec 10, 2008, 10:48 AM
Nope. Mine is at 12.1.5. I think you should try reapplying the update and if it still like this, just reinstall office.
Adi
Posted over at the Mactopia forums and got this response:
From Mactopia Excel Forum:
Hopefully, everyone is seeing this. This is the correct version after the
update. In each update, not all components get updated. Excel just got
bumped to 12.1.3 dated November 19, 2008. This is correct!
--
Bob Greenblatt [MVP], Macintosh
bobgreenblattATmsnDOTcom
Interesting that yours is at 12.1.5.
Anyone else seeing this?
-Kevin
daneoni
Dec 10, 2008, 11:10 AM
Posted over at the Mactopia forums and got this response:
Interesting that yours is at 12.1.5.
Anyone else seeing this?
-Kevin
Yup...all my apps are at 12.1.5.
kbmb
Dec 10, 2008, 11:19 AM
Yup...all my apps are at 12.1.5.
Yeah, I think the guy at Mactopia was mistaken as they should be 12.1.5. I'm working with someone at Microsoft on it now.
Thanks guys.
-Kevin
edit: The person at Mactopia is also working with Microsoft on the issue.
Full of Win
Dec 10, 2008, 04:09 PM
Still the slowest suite of apps to launch for me and its even more annoying that its bloated and i cant trim it
Don't use Adobe much I assume.
izdale
Dec 10, 2008, 04:19 PM
I'm still using Office 2004 for Mac, and just now I ran the updater (meaning I downloaded the .dmg for the 11.5.3 update). After it completed, I noticed that it had deleted Excel! I restored it from Time Machine and ran the updater again, and it deletes Excel every time rather than updating it. Anyone know what is going on?
iphonematt
Dec 10, 2008, 05:11 PM
Is anyone else having issues with entourage remembering passwords after the update? It has always remembered them before and after the update it asked for them for all 5 accounts I have in entourage. I put them in, and check the box saying to store them in my keychain, but it doesn't! I have had to enter them many times today (every time i quit entourage or switch networks). I could be wrong but aren't updates supposed to fix problems? And unless I am the only one with this issue, does Microsoft test updates?
Anyways, if you have any ideas let me know. Thanks!
MartiNZ
Dec 10, 2008, 05:15 PM
Load times are indeed faster. I'm looking forward to finding out if the talk of improved formatting compatibility when saving in Word 97-2004 format fixes the issues I've been having with tables splitting across dozens of pages.
Graphical corruption of paragraph/formatting marks remains, but I still think that could be an ongoing Leopard issue.
Brief testing suggests that display response times on changing hanging indents has improved - from not responding at all until you scroll off the page and back, to just a few seconds! Nice update!
P Mentior
Dec 10, 2008, 07:36 PM
Load times are much better now. Word went from 11 bounces before it loaded to only 2. Now i don't need to worry about forgetting to open it before classes start to take notes.
webs1
Dec 11, 2008, 03:33 PM
When Office 2008 was first released, I never had the problem I will detail in a moment. After the first update occurred, I would have the problem, and the only way to correct it was to uninstall it, and the reinstall the original version off the CD. This has happened on all subsequent updates as well. The problem:
If I open up any Word doc (created from any previous version of Word) that has any tables with text in them, the text acts as part of the background and I cannot select, edit, delete, or do anything to it. If I can get a cursor in the table or text box, and then start typing, the new text overlays the old text. The old text is just like a background or a piece of stationery.
When I revert back to the original 12.0 version, the text becomes editable again, but any updates cause it to become background again. Microsoft is completely stumped, and their only solution is to go back to 12.0 which sucks because then I don't have the current version. I keep a copy of 2004 and I suppose I cold use that for the docs that have issues, but that's a workaround and I'm looking for a solution.
Has anyone else encountered this? Any solutions?
Thanks!
fhall1
Dec 11, 2008, 05:30 PM
Office/help/check for updates says there's no updates for me....sheesh..gotta go get the package from MS
Royale w/cheese
Dec 11, 2008, 07:11 PM
Yeah, super fast now, I was at around 13 bounces usually, now a page opens up in all three right after one bounce. That is much better, I used to just open things up in text edit for a quick look, when I couldn't use quick look:)
Roadking
Dec 11, 2008, 08:26 PM
You all are not kidding about the increased load time.
Holy smokes.
The one thing that I am really happy with that is now fixed, and this is a big one for me, I can now cut and paste from Safari and Word doesn't lock up now. Huge improvement.
That alone was worth the update for me.
OrganMusic
Dec 12, 2008, 01:38 AM
Off topic:
Now if we could just get a version of WordPerfect for OSX!
JFreak
Dec 12, 2008, 03:17 AM
Off topic:
Now if we could just get a version of WordPerfect for OSX!
Now that would be SWEET :)
mknawabi
Dec 12, 2008, 06:31 AM
Dang, people weren't kidding about the increased speed of the load times. I was weary of updating for fear of running into bugs, but so far so good, and super fast!
JFreak
Dec 12, 2008, 06:31 AM
Wow, this update really made a big difference. It's almost as fast as the trusty old v.X ever was :)
fhall1
Dec 12, 2008, 08:13 AM
I think you all mean to say "decreased" load times......or increased load "speed"
Roadking
Dec 12, 2008, 05:58 PM
^ you are right. But I think you knew what we meant.
nadyne
Dec 12, 2008, 08:59 PM
If I open up any Word doc (created from any previous version of Word) that has any tables with text in them, the text acts as part of the background and I cannot select, edit, delete, or do anything to it. If I can get a cursor in the table or text box, and then start typing, the new text overlays the old text. The old text is just like a background or a piece of stationery.
Is there any way at all that I could get a copy of one of the documents where you're seeing this problem? Also, if you've got details of how the file was created (which version of Word, be it Mac or Windows) would be fantastic. PM me for my email address.
Regards,
Nadyne.
KingYaba
Dec 14, 2008, 12:09 AM
Autoupdate did it's thing. Word loads faster and I'm a happy camper.
Discerptor
Dec 14, 2008, 07:05 AM
My only question is whether this update fixes the Office 2008 bug where copying a graph from an Excel document made with Excel 2004 into a Word document made in Word 2004 crashes Excel. Powerpoint's far nicer behaviour and compatibility in Office 2008 had me just about convinced to use it until I ran into this issue.
polee
Dec 14, 2008, 07:11 AM
Word 2008 now takes 12 seconds to load on a 2.4 ghz white macbook with 2gb ram. Is this normal?
Roadking
Dec 14, 2008, 08:01 PM
Word 2008 now takes 12 seconds to load on a 2.4 ghz white macbook with 2gb ram. Is this normal?
how long did it take before?
bsheridan
Dec 14, 2008, 08:23 PM
Does it fix viewing Excel 2008 charts in quicklook?
Not sure if this is just a problem for me or for others too.
ftored
Dec 14, 2008, 09:04 PM
At last. It was really tiring to wait all that time for any program of office to load.. How did they let it like that all this time is something i don't Understand..
smashingly
Dec 15, 2008, 01:55 PM
Is anyone else having issues with entourage remembering passwords after the update? It has always remembered them before and after the update it asked for them for all 5 accounts I have in entourage. I put them in, and check the box saying to store them in my keychain, but it doesn't! I have had to enter them many times today (every time i quit entourage or switch networks). I could be wrong but aren't updates supposed to fix problems? And unless I am the only one with this issue, does Microsoft test updates?
Anyways, if you have any ideas let me know. Thanks!
@iphonematt - yes, that's how I found this forum. Very annoying, definitely happening since the update, and in my case every time I highlight the inbox of a different account (I have Gmail, Exchange and Hotmail x 2) it asks for the password. If I go into account settings for an account and enter the password and check the "save password in Mac OS Keychain" box and click OK, then go straight back into the settings for that account, the password is gone and the box is cleared. Poo.
Edit: found a fix of sorts, altho it doesn't seem to get to the bottom of the issue. Loads of Entourage users are having this problem: http://www.officeformac.com/ProductForums/Entourage/7829/27
smashingly
Dec 15, 2008, 02:01 PM
Is there any way at all that I could get a copy of one of the documents where you're seeing this problem? Also, if you've got details of how the file was created (which version of Word, be it Mac or Windows) would be fantastic. PM me for my email address.
Regards,
Nadyne.
Nadyne, I have a document that causes Word to beachball for up to 15 seconds for the simplest of operations. It's a heavily tables-based document, one page, basically it's a form for users to log their hours of work/rest. If I cut and paste a row of 24 cells, that operation results in a semi-frozen Word.app that takes ages to respond. Sometimes I get the beachball also. I'd be willing to send you the doc, I'd just have to remove the company name and logos due to confidentiality obligations. Let me know because this doc behaves absolutely fine under Word/Windows.
Edit: Ok maybe not as bad as I thought - doc was on a Windows server, when copied to my desktop, the local copy edits much faster. Still a few weird pauses but we're talking half to one second max. Weird though that it seems to be so affected by the network (does coping a row of cells in a table require lots of accesses to the file?).
skythefly13
Dec 15, 2008, 04:48 PM
All I have to say is there is a huge improvement on start-up times. Not sure why this wasn't showing up in AutoUpdate, but it definitely should for everyone who uses Office!
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Dec 16, 2008, 01:45 AM
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hypmatize
Dec 16, 2008, 03:51 AM
does it support rtl typing yet?
OrangeCrush
Dec 16, 2008, 12:32 PM
I've also got the problem with Excel and PowerPoint saying the last update is 12.1.5, with the current build, but the current version is 12.1.3.
I saw a forum on ArsTechnica where a guy claiming to be an MS employee said the error is related to parental controls, and the only way to fix it is to completely remove MS Office, then reload it from the original disk, manually update it to 12.1.0, then manually apply the 12.1.5 patch (all prior to running any of the software). He did say they are looking at a way to do a correction through a patch, but had no status update on that.
My Word opens really fast now, and I'm probably going to wait to see if they send a patch in the next few weeks before I waste my time doing a reinstall.
kbmb
Dec 16, 2008, 02:28 PM
I've also got the problem with Excel and PowerPoint saying the last update is 12.1.5, with the current build, but the current version is 12.1.3.
I saw a forum on ArsTechnica where a guy claiming to be an MS employee said the error is related to parental controls, and the only way to fix it is to completely remove MS Office, then reload it from the original disk, manually update it to 12.1.0, then manually apply the 12.1.5 patch (all prior to running any of the software). He did say they are looking at a way to do a correction through a patch, but had no status update on that.
My Word opens really fast now, and I'm probably going to wait to see if they send a patch in the next few weeks before I waste my time doing a reinstall.
I worked a lot with someone at Microsoft, and at this point that's the conclusion, reinstall Office.
I found this link with the directions:
http://www.microsoft.com/mac/help.mspx?target=00c59937-cbed-4d83-aff3-be8db2d006941033&clr=99-1-0&ep=8&rtype=2&pos=1&quid=4a2a47f9-3ddd-4a41-95a5-f794634fe22c&CTT=Search&MODE=ct&locale=en-US&usid=a9bc515d-b2e4-4a01-b71b-6d4c696fce77
I did this and it worked fine. No prefs lost, no license lost, and the version numbers are correct.
I don't use Parental Controls, so I don't think that's the issue.
-Kevin
MartiNZ
Dec 16, 2008, 06:23 PM
Things may start up quicker, but Excel is still quite incredibly slow once it has started up. Even one of the easiest things I can imagine asking it to do - auto-size a spreadsheet's columns - sets it off thinking for a few minutes.
And on this occasion, it has given up, after claiming all 4GB of my RAM, and has given me looping 'out of memory' dialogs :(. Calculation of sheets is also impressively slow; a good half hour for what takes two minutes in Windows :(.
And with all of the talk of graphics improvements in Leopard updates and improvements to Office itself, Word's paragraph/formatting marks still mess up when scrolling in a document :(.
Schwieb
Dec 18, 2008, 11:55 AM
I worked a lot with someone at Microsoft, and at this point that's the conclusion, reinstall Office.
I found this link with the directions:
http://www.microsoft.com/mac/help.mspx?target=00c59937-cbed-4d83-aff3-be8db2d006941033&clr=99-1-0&ep=8&rtype=2&pos=1&quid=4a2a47f9-3ddd-4a41-95a5-f794634fe22c&CTT=Search&MODE=ct&locale=en-US&usid=a9bc515d-b2e4-4a01-b71b-6d4c696fce77
I did this and it worked fine. No prefs lost, no license lost, and the version numbers are correct.
I don't use Parental Controls, so I don't think that's the issue.
-Kevin
That was my post at ArsTechnica, and yes, I do work in the MacBU. Both Parental Controls and the Firewall do ad-hoc code signing of code binaries, which confuses our current patch. We're working on fixing the issue, but for now you need to follow the instructions that you linked to above if the updater failed for you the first time.
Schwieb
MacBU Dev Lead
kbmb
Dec 18, 2008, 12:01 PM
That was my post at ArsTechnica, and yes, I do work in the MacBU. Both Parental Controls and the Firewall do ad-hoc code signing of code binaries, which confuses our current patch. We're working on fixing the issue, but for now you need to follow the instructions that you linked to above if the updater failed for you the first time.
Schwieb
MacBU Dev Lead
Ah ok. I do use the firewall, so if both are doing the signing, then I guess either could impact it.
-Kevin
QueenZ
Dec 18, 2008, 01:13 PM
No. It's still broken.
Adi
Guess they need more time on that :D
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