iPod My Apple ID just stopped working .. literally / Apple Experience MAJOR Server Issues

Yes, my wife has had an issue with her iTunes account for past several weeks and Apple has not been able to resolve it yet.

It started about three weeks ago with her being able to login, but unable to purchase songs. Something about her account being disabled. But when we logged in with her account and looked at her account information everything was correct including her credit card information.

We wrote an email to AppleCare for the issue (as was suggested in the error message she received) and the response back was that Apple could not find an iTunes account that matched the information we gave them.

What's interesting is the information we gave them came directly off her account information page on iTune. Now this week she cannot even log into iTunes and she receives the same message as you:

'The Apple ID you entered couldn't be found or your password was incorrect. Please try again.'

This has to be an issue with the iTunes store somehow. I wouldn't be surprised if more people report the same issue. If we can't get it figured out with Apple over the next week I guess she will just have to create a new iTunes account.

Same here ...

sign me up on that list.. :\

Tried resetting and everything. Told me I could log in but it won't let me. At least I know I'm not alone lol

Though I just tried downloading a program on my phone to see it that would work, and it did. It's the first time today it asked me for my login/password. I think what may have brought this on for myself is that I did a recent format last week and had yet updates my stock iTunes to the newest version. After I had updated that I plugged my phone in and it said that my phone is sync'd with another library & another account. I understand the Library aspect as I had recently formatted but another account? It asked if I wanted to replace or merge and a little freaked out I chose cancel.

Now I can't log in to my iTunes Store on my computer but have no trouble downloading on the phone. I also can't get iTunes to ask me if I wanted to replace or merge again.

I'm more than a little confused lol. Time Machine won't really help me here

thanks for the heads up

Thanks from here, too. Hope we can log in again soon ...

I'm not sure if this is related, but I'm seeing this now when trying to authorize a copy of "The Dark Knight" that I copied to another one of my computers (it came from the "Digital Copy" DVD that came with the Blu-Ray copy I bought yesterday). I was able to authorize it fine on my main computer, but for whatever reason I get the "The Apple ID you entered couldn't be found blah blah blah" error on my MacBook. Very annoying.

..Al

iTunes Is Epic Failing...

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Yeah, I tried authorizing a music video I purchased a few years ago with an old account, only to have it say that it doesn't exist... despite the fact that the video is tagged as having been bought with that account. But my current account and my brother's account are having no problems when trying to do the same thing.

Leave Apple Feedback

I left Apple feedback here:

http://www.apple.com/feedback/itunesapp.html

I mentioned that this sort of thing greatly discourages me from purchasing DRM-infested music and video in the future.

..Al

same problem here as well. i was freaking out...glad to see its not just me.

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Well, tartar sauce.

My old account still doesn't work.