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View Full Version : Success with a bug report!




zmttoxics
Dec 15, 2008, 11:39 PM
I am just so excited! I knew it was going to be a good day when I put on my "I :apple: code." shirt. Here's my story because I have to tell someone!

A couple months ago I submitted a bug to apple about how 10.5.5 broke its compliance with NetInstall slip streaming (ID#: 6311506, the postInstall scripts the package called perl modules that weren't available). I presented all info I had including how I got around it (I modded the packages included scripts to use the 10.5.4 scripts that didn't require the extra perl module).

Today, I get an email from Apple thanking me for the bug report and that they have fixed it for today's 10.5.6 release! Hazaa!!! On top of that, I downloaded the update packages and they fixed it in both client and server - just how I suggested!!

So awesome! You would be hard pressed to find another company that takes bug reports that personal. This experience has pretty much solidified my love for Apple.



Sijmen
Dec 16, 2008, 04:47 AM
Yeah, same happened to me with a minor UI issue.

Sayer
Dec 21, 2008, 01:51 PM
It should be noted that the more reports of the same bug the more likely it will get fixed. It's like voting in Chicago; vote early and vote often.