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View Full Version : Will apple store replace my white mb




benh-
Dec 18, 2008, 01:14 PM
hey, looking for your help here.

i bought my 2.1ghz white macbook back in april, and have been very impressed by it up until now.

the socket that you plug your headphones in...it only comes out of one channel!

i dont no what to do to fix it, so any advice is wanted, but will the apple store replace it for me, or fix it?

thanks :)



Tallest Skil
Dec 18, 2008, 01:16 PM
They won't give you a new computer for a headphone jack. You're under AppleCare; they'll fix it.

Tastannin
Dec 18, 2008, 01:17 PM
They will try to fix it first. If they can't then they'll replace it. Odds are they'll be able to fix it with a logic board swap anyways.

benh-
Dec 18, 2008, 01:17 PM
yeah i know they wouldnt give me a new one haha, sorry, i worded it wrong.

im not under apple care, but ive heard the apple store are usually generous about replacing things when out of warranty.

actually, am i still in warranty?

Tallest Skil
Dec 18, 2008, 01:18 PM
yeah i know they wouldnt give me a new one haha, sorry, i worded it wrong.

im not under apple care, but ive heard the apple store are usually generous about replacing things when out of warranty.

actually, am i still in warranty?

It hasn't been a year. You're under warranty.

Sky Blue
Dec 18, 2008, 01:41 PM
yeah i know they wouldnt give me a new one haha, sorry, i worded it wrong.

im not under apple care, but ive heard the apple store are usually generous about replacing things when out of warranty.

actually, am i still in warranty?

Yes, warranty is a year.

nickXedge
Dec 18, 2008, 03:27 PM
hey, looking for your help here.

i bought my 2.1ghz white macbook back in april, and have been very impressed by it up until now.

the socket that you plug your headphones in...it only comes out of one channel!

i dont no what to do to fix it, so any advice is wanted, but will the apple store replace it for me, or fix it?

thanks :)

Serious question, have you tried several sets of headphones?

shady825
Dec 18, 2008, 03:32 PM
They won't give you a new computer for a headphone jack. You're under AppleCare; they'll fix it.

Exactly. Why would they give you a new computer!? They will just fix the defective part/parts...

cherry su
Dec 18, 2008, 05:00 PM
hey, looking for your help here.

i bought my 2.1ghz white macbook back in april, and have been very impressed by it up until now.

the socket that you plug your headphones in...it only comes out of one channel!

i dont no what to do to fix it, so any advice is wanted, but will the apple store replace it for me, or fix it?

thanks :)

are you sure that your headphones are not defective? like the poster above said, did you try other pairs of phones?

mcguidance
Dec 19, 2008, 11:02 AM
They won't replace the whole computer for the faulty headphone jack only. I was having multiple problems, logicboard replaced twice, harddrive failure, and restart issues, and they then offered the new AlumMB as a replacement for my 2 year old WhiteBook for a hundred bucks. I took that, considering at the time I bought it, the price was $1049, and two years later they credited me $1200.

cogsinister
Dec 19, 2008, 11:32 AM
They won't replace the whole computer for the faulty headphone jack only. I was having multiple problems, logicboard replaced twice, harddrive failure, and restart issues, and they then offered the new AlumMB as a replacement for my 2 year old WhiteBook for a hundred bucks. I took that, considering at the time I bought it, the price was $1049, and two years later they credited me $1200.

I have never had to pay anything to get a mac replaced, even when its been a big upgrade......but still 100 bucks is still pretty sweet eh ?

benh-
Dec 23, 2008, 02:06 PM
as i have already said, i didnt mean to put it like that.

queshy
Dec 23, 2008, 03:22 PM
If it was bought in April and there's no physical damage they will fix it for free. Dont' worry - it will be good as new :)

benh-
Dec 24, 2008, 01:28 AM
If it was bought in April and there's no physical damage they will fix it for free. Dont' worry - it will be good as new :)

Thank you for your help. I will certainly do this on boxing day!

I have tried three headphones ;)