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View Full Version : Iphone app store remembers old account - how to change?




villenuv27
Dec 19, 2008, 01:25 PM
ABout 2 months ago I changed the e-mail associated with my iTunes account because I no longer used that e-mail address. Since then, both Itunes and the iPhone app store bring up my old username by default. I wiped and re-imaged my PC a couple weeks ago due to an unrelated issue, but iTunes and the iPhone seem hell bent on making me use the old account.

I've tried everything I can think of to get rid of the old address, but nothing seems to work. I sign out of iTunes, enter the new account and login and then resync and it still has the old address. It won't even let me login using the old account.

Any suggestions?



ratbatblue
Dec 19, 2008, 03:14 PM
Sounds to me like something is "stuck" on the Apple servers, and you'll need to contact their Customer Service and have them straighten it out.

blantonreed
Dec 19, 2008, 03:31 PM
Log into the iTunes store on your computer with the new account username. Afterwards, sync your iPhone. This should put the new account as the default for the App Store and iTunes store on the iPhone. Good Luck.

ratbatblue
Dec 19, 2008, 03:37 PM
Log into the iTunes store on your computer with the new account username. Afterwards, sync your iPhone. This should put the new account as the default for the App Store and iTunes store on the iPhone. Good Luck.

I pretty much took it for granted that "everything [he] can think of" would include those steps, but if not, then yes, certainly.

blantonreed
Dec 19, 2008, 04:44 PM
I pretty much took it for granted that "everything [he] can think of" would include those steps, but if not, then yes, certainly.

WOW. Sorry. Somehow I only seemed to read half of his message. And it seems he tried the way I suggested. My apologies. Well, at least that worked for me. Sorry man. Good Luck.

sorenmoller
Aug 23, 2010, 02:43 PM
ABout 2 months ago I changed the e-mail associated with my iTunes account because I no longer used that e-mail address. Since then, both Itunes and the iPhone app store bring up my old username by default. I wiped and re-imaged my PC a couple weeks ago due to an unrelated issue, but iTunes and the iPhone seem hell bent on making me use the old account.

I've tried everything I can think of to get rid of the old address, but nothing seems to work. I sign out of iTunes, enter the new account and login and then resync and it still has the old address. It won't even let me login using the old account.

Any suggestions?

I have the same problem with both my iphone and Ipad. I just can't get them to load my new account - did you ever figure out what to do?:eek:

dwiat
Sep 30, 2010, 06:22 PM
Log into the iTunes store on your computer with the new account username. Afterwards, sync your iPhone. This should put the new account as the default for the App Store and iTunes store on the iPhone. Good Luck.

Moreover, in itunes click "Store" then "sign out". Then login in using your new details. Sync with your iphone/pad and hey presto!

Gsc1ugs
May 16, 2011, 11:49 AM
Go to settings - store relogin

dvalentine81
Dec 17, 2011, 05:05 PM
You have to delete each app one by one, and download again under new account, and delete them from itunes, and they will re register with new account info. So if you have paid apps you have to pay for them again or deal with headache of being asked for passwords for old previous accounts. Found this solution out myself by trying different things I thought would work.

MlouK
Dec 24, 2011, 08:42 AM
Moreover, in itunes click "Store" then "sign out". Then login in using your new details. Sync with your iphone/pad and hey presto!
Thanks! this is the only way to update apps on my Iphone4. Appstore only shows my old username. The apps I bought with the old ID don't update anymore, i think I really have to remove them en buy them again.