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View Full Version : Dust under iPhone glass!!



mohicanspap
Dec 20, 2008, 10:48 PM
Anyone have a solution to get dust out of under the screen? And anyone think Apple will give me a replacement? I am still under the one year warranty.


Lexoticstylez02
Dec 20, 2008, 11:09 PM
Yes you will get a replacement. A Genius actually refused to give me a replacement that had dust under it so I'm sure that's a legitimate reason.
Bobioden
Dec 21, 2008, 02:15 AM
Yes you will get a replacement. A Genius actually refused to give me a replacement that had dust under it so I'm sure that's a legitimate reason.

I am a little confused with your post. You state that they will give you a replacement, then add that the genius refused to give you a replacement. What am I missing here?
Halsey12
Dec 21, 2008, 02:27 AM
I am a little confused with your post. You state that they will give you a replacement, then add that the genius refused to give you a replacement. What am I missing here?

He refused to replace his dusty one with another dusty one.
mohicanspap
Dec 21, 2008, 03:53 AM
This thread is not helping whatsoever.
Halsey12
Dec 21, 2008, 04:00 AM
http://forums.macrumors.com/showthread.php?t=619583
mohicanspap
Dec 21, 2008, 04:09 AM
http://forums.macrumors.com/showthread.php?t=619583
Thank you!!!
nos402
Dec 31, 2008, 01:48 PM
*oops...meant to post this in another thread*

My first 3g had dust under the glass. It looked like a dead pixel but in sunlight you could clearly see the dust. They replaced it with no hassle.

My second 3g had dust under the glass again. I had checked it when I got it and didn't see any but later on I noticed it in direct sunlight. I couldn't see it under normal operation but in sunlight I could. On my second visit back to the Apple store, we went through 5 replacement 3gs before we found one I could live with. They ALL had dust under the glass. The one I settle on had dust under the glass but it was tiny and off the edge of the screen.

At some point I have since somehow acquired another piece of dust under the glass. I don't really notice it 95% of the time but again in direct bright light it is as clear as day. I'm contemplating whether I want to bother replacing it again since I have no confidence that I'll ever get one that's dust free/dust proof and I don't want to have to once again replace my screen protector and the decal I have on the back of the phone, however I know myself and I have a feeling I will be getting it replaced again (glad I got the apple care plan).