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View Full Version : URGENT - Please help, unable to send e-mails



treysik
Dec 23, 2008, 09:57 AM
Hello,

I am unable to send any e-mails through the mail.app on my Macbook and Mac Mini, nor can I send e-mails through my iPhone. I use MobileMe. I was able to send e-mails up until Sunday night. Last night, I tried to send some and today and I get an error message with the smtp.mac.com server.

After researching, some suggest its the ISP, mine being Bell Sympatico - however, it was work and secondly, it gives the same error on my iPhone, even when I am on wifi, 3G or EDGE - this rules out my ISP.

Anyone have any suggestions? I know MobileMe had an update today, that could be it - but I cannot find any recent reports of this.

It is very important I get this resolved ASAP, as I have business e-mails being forwarded to my MobileMe account for the holidays, as I am at my parents for 2 weeks and they live in the MIDDLE of no where, blah! No highspeed access and my business e-mail can only work via Blackberry, as that is what the company wants and my BB died (it is ancient).

Thanks in advance for any advice/tips.


MacBoobsPro
Dec 23, 2008, 10:20 AM
MobileMe has just been upgraded and its probably the fallout from that. Keep trying and I'm sure it will eventually work.
BroadcastDoc
Dec 23, 2008, 11:09 AM
Here's the KB on the recent changes...

http://support.apple.com/kb/HT3344

Nothing there about SMTP, but as we know with MM, it's not outside the realm of possibility that what they were doing has affected that!
treysik
Dec 23, 2008, 02:21 PM
Here's the KB on the recent changes...

http://support.apple.com/kb/HT3344

Nothing there about SMTP, but as we know with MM, it's not outside the realm of possibility that what they were doing has affected that!

Thanks - yeah I read that earlier this morning. I really REALLY hope they fix it fast. Very annoying. Thanks again!