2 year old pushed paper into dvd drive

[johnnycanal]

My son pushed an unknown quantity of small paper tags (used on xmas presents) into the dvd drive. Now the drive doesn't work.

Any suggestions?

Or am I packing this up and sending it to Apple

?

[sporadicMotion]

I would probably just purchase a new dvd drive and install it myself. Is it currently under warranty?

[Solemony]

My son pushed an unknown quantity of small paper tags (used on xmas presents) into the dvd drive. Now the drive doesn't work.

Any suggestions?

Or am I packing this up and sending it to Apple

?

Might be a good idea to send it to apple and have them take it out and see if any damage are made.

[logana]

I would probably just purchase a new dvd drive and install it myself. Is it currently under warranty?

I don't think Apple warranty covers "accidental" physical damage somehow...

Just take the machine apart and the remove the optical drive - the gift tags will fall out.

Lots of instructions at ifixit.com.

[Heimlich]

Yeah first thing I would do is call Apple. I think theyd take care of you.
If it's gonna be any hassle then you might want to think of taking a look at it yourself.

[iDAG]

Yeah first thing I would do is call Apple. I think theyd take care of you.
If it's gonna be any hassle then you might want to think of taking a look at it yourself.

I would agree with this. I think the people at your local Apple Store would be understanding if it is a two year old boy and it is only paper in the drive. :)

[johnnycanal]

Thanks...

I am headed to my in-laws tomorrow and my father-in-law and his two sons like to take stuff apart - maybe we will attempt to open the case and see if they indeed do fall out...

We took the steering column apart on my wife's car last Christmas to fix a fussy turn signal.

Don't want to send it to Apple unless I have to, maybe this will work...

[JackMaurer]

best of luck with it!

[eman]

Pull the optical drive and dump the tags out . Instruction as stated can be found at ifixit.com to disassemble macbook.

[JG271]

Possibly try a very small pair of tweezers first? Be sure to keep them very straight though, you wouldn't want to damage anything!

[Vulcan]

Maybe if you took it to the Genius Bar they would be able to remove it?

[jdwingnut]

Good thing a peanut butter and jelly sandwich won't fit there, but Ritz crackers will :eek:

Sorry for your mishap with your son. Hope you get it working soon.

[richorlin]

My son pushed an unknown quantity of small paper tags (used on xmas presents) into the dvd drive. Now the drive doesn't work.

Any suggestions?
?

Keep the laptop - get rid of the kid. LOL