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USB flip broken

S

Sound Evolution

macrumors 6502
Original poster
Oct 30, 2007
414
0
Netherlands
Dear,

Sadly I discovered that the USB (I/O) flip door is broken on one of it's mechanical points (the side of the headphone jack).

I use my laptop very intense, and click in as well my headphone as well different USB devices many times a day. Because of this use it is broken.

However I am always very careful with my baby and never did anything with force or violence.

I am still in warranty, Do you think I can get this fixed under warranty or is it my own fault?

With kind regards,
Bas
 
R

rhyx

macrumors 6502
Jan 15, 2008
363
9
Call Apple. We obviously can't answer here in the thread. There's really no way to know.
 
J

justit

macrumors 6502a
Dec 1, 2007
640
1
If out of warranty, I'd just remove it. Unscrew the bottom panel to pull it out. The door is a hindrance if you're a heavy user.
 
AIRniloc

AIRniloc

macrumors regular
Dec 12, 2008
190
0
anozira
Sound Evolution said:
Dear,

Sadly I discovered that the USB (I/O) flip door is broken on one of it's mechanical points (the side of the headphone jack).

I use my laptop very intense, and click in as well my headphone as well different USB devices many times a day. Because of this use it is broken.

However I am always very careful with my baby and never did anything with force or violence.

I am still in warranty, Do you think I can get this fixed under warranty or is it my own fault?

With kind regards,
Bas
Click to expand...
call 1-800-APL-CARE and have them make you a case and a genius bar appointment...this will increase the chances of a genius getting it repaired under warranty...
 
S

Sound Evolution

macrumors 6502
Original poster
Oct 30, 2007
414
0
Netherlands
AIRniloc said:
call 1-800-APL-CARE and have them make you a case and a genius bar appointment...this will increase the chances of a genius getting it repaired under warranty...
Click to expand...

Thanks for the advice, but we don't have a genius bar in the Netherlands, neither we have Apple stores. :(

With kind regards,
Bas
 
Y

yuhaii

macrumors member
Mar 12, 2008
43
0
Sound Evolution said:
Thanks for the advice, but we don't have a genius bar in the Netherlands, neither we have Apple stores. :(

With kind regards,
Bas
Click to expand...
That's not true. there are authorized apple retail stores in netherlands. You just take your computer there and they will take care of it. Call apple and they will tell you the nearby store.
 
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