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View Full Version : Is a broken LCD covered under Apple's warranty?



lambo
Jan 20, 2009, 04:29 PM
Hey, I dropped my iPhone and there were no cracks on the screen or anything but I believe part of the LCD is broken. Take a look.

http://i93.photobucket.com/albums/l80/silver-cricket/100_1225.jpg

Will Apple cover this? The phone is still under warranty.

Like is it known for LCDs to just randomly break or will they know I dropped it.

Thanks.


mlemonds
Jan 20, 2009, 04:32 PM
that is the first one that i have seen where the lcd was affected without the glass cracking.

i guess getting it replaced depends on the genius that you give it to. i would be suspicious, but seeing that the glass isnt busted, might make it seem like it is an apple flaw.

Are there any other cosmetic marks that look like impact wounds?
lambo
Jan 20, 2009, 04:40 PM
It's scratched up pretty bad in the back but no major dents or anything.

If you're just looking at it without turning it on, it looks perfectly fine.
mlemonds
Jan 20, 2009, 04:44 PM
id give it a shot, bring it in and see what they do
eedna
Jan 20, 2009, 06:26 PM
is that a first gen?
DPA
Jan 20, 2009, 06:36 PM
is that a first gen?

Looks like it.;)

First Gen:
http://blogs.zdnet.com/hardware/images/iphone2007_b.jpg
3G (Second Gen)
http://www.mobilegazette.com/handsets/apple/apple-iphone-3g/apple-iphone-3g-black.jpg
DPA
Jan 20, 2009, 06:37 PM
No physical damage is covered by the warranty. Apple probably will not replace it.:(

David
lambo
Jan 20, 2009, 11:22 PM
No physical damage is covered by the warranty. Apple probably will not replace it.:(

David


Yeah, but how are they gonna tell that it was caused by me? I'm not going to tell them that I dropped the phone.

I'll call Apple tomorrow and see what they say. There's no store nearby.