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View Full Version : I can't get my IMac to restart after downloading




chwills
Jan 24, 2009, 05:53 PM
I've shut it down and hit the restart button but the screen never reboots



BlueRevolution
Jan 25, 2009, 01:36 AM
Wait, what? Say that again?

Haemorrage
Jan 25, 2009, 02:20 AM
Can you clarify what you're talking about because nobody has a clue what you're talking about.

chwills
Jan 26, 2009, 11:07 AM
Can you clarify what you're talking about because nobody has a clue what you're talking about.

I downloaded an update. At the end of the download the message on the screen said that I need to 'restart' my computer. I hit the 'restart' and the cumputer shut down and when it tryed to restart, nothing happened. All I get is an Apple Logo on a Screen -- no "wheel" or anything to indicate that it is starting up.

How do I get my computer to restart?

dXTC
Jan 26, 2009, 11:18 AM
If you've had this symptom for more than an hour or so, then you'll need to perform a manual off/on. Hold down the power button on the iMac for three to four seconds; this should shut your system down, and the Apple logo will disappear. Let go of the power button, wait a couple of seconds, and press the power button again; this will turn it back on.

See if it starts up completely. If not, let us know, or call Apple if you're still within the warranty period or have AppleCare.