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Repairing Cinema Displays

I

integrat.ethis

macrumors regular
Original poster
Hey guys,

I've had little luck with getting uniform backlighting on the LED Cinema Displays, and after my second exchange, Apple wants to start taking a look at my display before I exchange again. Unfortunately I live a long way away from any Apple Stores, so driving up to one isn't really an option.

But in any case, getting a good display seems to be somewhat of a lottery - I've been wondering if perhaps a repair is a better option. I'm going to be moving to a city with an Apple store later this year - since that will fall within my 1 year warranty, do you think they'd repair my display later in the year? And can the ACDs even be repaired, or is it more of a replacement?

Thanks.
 
they might exchange the display with a refurbished unit perhaps if they go through the 'repair' process ( byremoving the display from the hinges and placing a new one on the display mount)

otherwise they have been known to physically repair the display, by removing the LCD inside in the enclosure (similar to iMac and MacBook/MBPs lcd display replacements)
 
No, they give you a new/refurbished one. Then they send your 'broken' one off to have the LCD replaced and any other issues fixed, then reboxed to become a refurb.
 
So in other words no matter if I choose an exchange or repair, I'd have basically the same chance to get a good one or an uneven one?
 
integrat.ethis said:
So in other words no matter if I choose an exchange or repair, I'd have basically the same chance to get a good one or an uneven one?
Click to expand...
Sort of. 😱

Refurb products are typically given a thorough round of tests to pass before being released. Apple at least does this with their computers 🙂, and hopefully do the same with their other products, including the monitors. 😉

It will depend on how detailed the testing is.
 
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