My DRO Carbon Fiber Case Arrived

Very nice case, super solid and stiff like carbon fiber should be, it's nicely lined with neoprene. It adds next to no weight and only a little bit in size. Despite the glossy finish it's not slippery and feels good in the hand.

The product is good but their customer service leaves something to be desired considering they are selling a premium product. I order mine on Jan. 7th with a delivery date of Jan 14th-16th. The 20th rolls around still no case, I sent an email they responded the next day saying that they would file a claim with USPS, that's nice but I want my case. I sent them a couple more emails no response. I then said that I would call Visa an dispute the charge is they didn't respond. I got a response very apologetic saying that USPS lost the shipment that they would refund my premium shipping that I paid for send out a new case and include one of there other new cases. I thought "hey thats good". At the sane time the customer service person is sending me this email I get one saying that my case has shipped. Next day I get an email from the customer service person saying that USPS found the shipment. They did refund my money, which is good. They didn't send me the other case for my troubles, and the customer service person lied outright to me, USPS never lost the case, DRO didn't ship it. the shipping form in the box even says ordered on Jan 7 and shipped on Jan 24. I really hate it when they think their customers are stupid. All they had to say was that they forget, had a delay, misplaced the order, there is no need to blame USPS for their screw-up.

So the case gets 4.5/5, Shipping gets 1/5, Customer Service gets 2/5 (they did refund the shipping).

Actually the very tight fitting Neoprene stops everything from getting inside both the top an the Apple logo. Due to the shape of the case the over hang on the top and bottom, the top of the phone is not really exposed to a drop.

But hey to each their own, I like it (I guess if I didn't I wouldn't have bought it).

Dr. Cabrera said:

seriously

I actually considered this case, but why the hell does it need a hole in the back

Click to expand...

Well it needs at least one hole for the camera.

The second hole may also serve the function of allowing RF into and out of the case, carbon fiber can attenuate RF signals. I have not seen any degradation in signal strength thus far, but also haven't been in marginal signal areas either.