What's up with itunes connection? Soooooooo strange thing

[Williamapps]

I've suddenlly found my totaly seven apps turned to be status "Removed from sale" yesterday morning.

It was soooooooo strange thing happen !!! :mad:

I've made phone call to ADC support immediately.
After has been required sent them screenshot with detail information of each my application. I've just got several response like this:

"Thank you for your email into the Apple Developer Connection (ADC). This acknowledgment is automatically generated and does not require a reply.

We have forwarded your request to the appropriate ADC team for support. Our ADC Support team is available Monday through Friday 9am to 5pm local time."

It cast a chill over me. Im feeling helpless.

Does any one has experienced this kind of critical issue?

The Friday the 13th :confused:

no any one met this problem?

[johnnybluejeans]

Sounds like someone hacked your itunes connect account and deleted your apps to me...

Got any recent enemies who could guess your password? That being said, I would change your itunes connect password *immediately*.

[Williamapps]

Sounds like someone hacked your itunes connect account and deleted your apps to me...

Got any recent enemies who could guess your password? That being said, I would change your itunes connect password *immediately*.

Are you kidding? :mad:

[yalag]

You are pretty much screwed because they don't reply email there. So I guess you apps are forever gone.....

[icedmocha]

Call them. You are a developer, correct?
http://developer.apple.com/

[Williamapps]

You are pretty much screwed because they don't reply email there. So I guess you apps are forever gone.....

That's really Too bad:mad:

Call them. You are a developer, correct?
http://developer.apple.com/

Already made phone call to them. The service agent nothing can do just follow up Apple internal team. and tell me just waiting and waiting.

Thank you icedmocha

[MacToddB]

What are your apps?

Could they have been controversial, like Duck Hunt, i.e. copyright infringement? were they selling well?

[Williamapps]

What are your apps?

Could they have been controversial, like Duck Hunt, i.e. copyright infringement? were they selling well?

It maybe cause by the address issue i guess

[yalag]

William theres no point waiting. THEY DO NOT REPLY EMAILS. how many times do I have to tell you. You will not get an answer from them. Maybe try to resubmit the apps. You will have to find a way on your own.

[Williamapps]

William theres no point waiting. THEY DO NOT REPLY EMAILS. how many times do I have to tell you. You will not get an answer from them. Maybe try to resubmit the apps. You will have to find a way on your own.

Thank you Yalag advice. I will find other way.

[MacToddB]

Thank you Yalag advice. I will find other way.

Once again, WHAT are your apps?

There might be an explanation.

[Williamapps]

Once again, WHAT are your apps?

There might be an explanation.


I am sure no any controversial, like Duck Hunt, i.e. copyright infringement:(

[MacToddB]

They are "Faultfinding", "Zodiac Recall", "Dong-Chang" ...etc
I am sure no any controversial, like Duck Hunt, i.e. copyright infringement:(

Yep, I searched for them on MobClix.com and they all ended between 2/7 and 2/12.

Resubmit if you haven't already, and put a note in the 'demo account' area stating that somebody apparently 'removed' all your apps from the iTunes store and please expedite their return. Assuming the code hasn't changed, let them know this is just a relisting.

It appears you had some momentum, so this is a big shame and a wakeup call to all developers how easy a revenue stream can come to a halt.

[Williamapps]

Yep, I searched for them on MobClix.com and they all ended between 2/7 and 2/12.

Resubmit if you haven't already, and put a note in the 'demo account' area stating that somebody apparently 'removed' all your apps from the iTunes store and please expedite their return. Assuming the code hasn't changed, let them know this is just a relisting.

It appears you had some momentum, so this is a big shame and a wakeup call to all developers how easy a revenue stream can come to a halt.

Thank you MacTobbB, I will do that quickly
:apple:

[MacToddB]

Thank you MacTobbB, I will do that quickly
:apple:

Let us know when they reappear, and I'll buy your apps. Perhaps others here will to, to make up for your situation.

[Williamapps]

Let us know when they reappear, and I'll buy your apps. Perhaps others here will to, to make up for your situation.

will let you know when they appeared.
Thank you very much.