Printing problems with CD Macbook

Hei all!

My girlfriend got some problems with her Macbook and just about every printer connected to any of the notebook's USB ports. Strangely, there was one she found that still did work.

The problem started some weeks after the fresh Leopard install, so it doesn't seem directly connected to that.

Print jobs she starts are instantly paused, and can't be restarted, printer utility gives her the error message "Operation could not be completed, client-error-not-possible"

Reinstalling the 3rd party printer drivers and removing/readding the printers in system preferences didn't help.

She can still print via WLAN and my own MacBook Pro connected to our printer (the printer on her system configured as a "wireless printer"), so in principle all still seems to work.
Also, the USB ports still work with other devices.

I've also repaired permissions on her 'book and we installed the 10.5.6 Combo update again—both no success.

I'm at a loss of ideas… does somebody else have any tips about what to do, apart from reinstalling Leopard?

Thanks everybody,

Jojo



PS: There are cupsd-USB-crashlogs, two of them:

usb_2008-12-21-185001_nini-v2-crash

Process: usb 7572
Path: /usr/libexec/cups/backend/usb
Identifier: usb
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: cupsd 25

Date/Time: 2008-12-21 18:50:01.417 +0100
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000001014
Crashed Thread: 0

Thread 0 Crashed:
0 ??? 0x0000d3a1 0 + 54177
1 ??? 0x0000d428 0 + 54312
2 ??? 0x0000d68d 0 + 54925
3 ??? 0x0000c070 0 + 49264

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00001000 ebx: 0x0000d66f ecx: 0x0000f0a0 edx: 0x0000f0a8
edi: 0x0000101c esi: 0x00000000 ebp: 0xbfff93f8 esp: 0xbfff93d0
ss: 0x0000001f efl: 0x00010282 eip: 0x0000d3a1 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00001014

Binary Images:
0x43e9f000 - 0x43ea3fff usb ??? (???) <efbcb2abbb79c6dadaab91ea8f85ae60> /usr/libexec/cups/backend/usb
0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <7af47d3b00b2268947563c7fa8c59a07> /usr/lib/dyld
0x90249000 - 0x9024dfff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x90e3a000 - 0x90f72ff7 libicucore.A.dylib ??? (???) <3d8fdaf51c2664ab620f1688203caf26> /usr/lib/libicucore.A.dylib
0x90f8f000 - 0x9115dfff com.apple.security 5.0.4 (34102) <f01d6cbd6a0f24f6c13952ed448e77d6> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9115e000 - 0x91189fe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x91486000 - 0x914aefff libcups.2.dylib ??? (???) <1031ca5b692b80a9568e57a342b60157> /usr/lib/libcups.2.dylib
0x91989000 - 0x91abbfff com.apple.CoreFoundation 6.5.4 (476.15) <e2869ad6dc1dd289f21b305b0bea9158> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x91ed7000 - 0x91f87fff edu.mit.Kerberos 6.0.12 (6.0.12) <da7253e3fb7e47e46cb46d47ed320ffc> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x91ffb000 - 0x92019fff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
0x926c8000 - 0x92725ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x92d0f000 - 0x92e6fff3 libSystem.B.dylib ??? (???) <a12f397abf2285077b89bd726bff5b18> /usr/lib/libSystem.B.dylib
0x938b1000 - 0x93991fff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
0x93a8a000 - 0x93a98ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x93a9a000 - 0x93b25fff com.apple.framework.IOKit 1.5.1 (???) <324526f69e1443f2f9fb722cc88a23ec> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x962ac000 - 0x962b3fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib


usb_2008-12-21-185030_nini-v2-crash

Process: usb 7578
Path: /usr/libexec/cups/backend/usb
Identifier: usb
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: cupsd 25

Date/Time: 2008-12-21 18:50:30.641 +0100
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000001014
Crashed Thread: 0

Thread 0 Crashed:
0 ??? 0x0000d3a1 0 + 54177
1 ??? 0x0000d428 0 + 54312
2 ??? 0x0000d68d 0 + 54925
3 ??? 0x0000c070 0 + 49264

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00001000 ebx: 0x0000d66f ecx: 0x0000f0a0 edx: 0x0000f0a8
edi: 0x0000101c esi: 0x00000000 ebp: 0xbfff93f8 esp: 0xbfff93d0
ss: 0x0000001f efl: 0x00010282 eip: 0x0000d3a1 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00001014

Binary Images:
0x5e2e3000 - 0x5e2e7fff usb ??? (???) <efbcb2abbb79c6dadaab91ea8f85ae60> /usr/libexec/cups/backend/usb
0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <7af47d3b00b2268947563c7fa8c59a07> /usr/lib/dyld
0x90249000 - 0x9024dfff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x90e3a000 - 0x90f72ff7 libicucore.A.dylib ??? (???) <3d8fdaf51c2664ab620f1688203caf26> /usr/lib/libicucore.A.dylib
0x90f8f000 - 0x9115dfff com.apple.security 5.0.4 (34102) <f01d6cbd6a0f24f6c13952ed448e77d6> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9115e000 - 0x91189fe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x91486000 - 0x914aefff libcups.2.dylib ??? (???) <1031ca5b692b80a9568e57a342b60157> /usr/lib/libcups.2.dylib
0x91989000 - 0x91abbfff com.apple.CoreFoundation 6.5.4 (476.15) <e2869ad6dc1dd289f21b305b0bea9158> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x91ed7000 - 0x91f87fff edu.mit.Kerberos 6.0.12 (6.0.12) <da7253e3fb7e47e46cb46d47ed320ffc> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x91ffb000 - 0x92019fff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
0x926c8000 - 0x92725ffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x92d0f000 - 0x92e6fff3 libSystem.B.dylib ??? (???) <a12f397abf2285077b89bd726bff5b18> /usr/lib/libSystem.B.dylib
0x938b1000 - 0x93991fff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
0x93a8a000 - 0x93a98ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x93a9a000 - 0x93b25fff com.apple.framework.IOKit 1.5.1 (???) <324526f69e1443f2f9fb722cc88a23ec> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x962ac000 - 0x962b3fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Nobody?

Thanks for the answer, but... no, that's not it . We only connect the printer when we want to print, so that's once every few days or so.

Jojo