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AeroBar
Feb 27, 2009, 02:23 AM
hi,

i have successfully authorised itunes on a 4th computer but every video i try i get a message that says the laptop is not authorised to play the video. when i enter my password again i am told that the machine is already authorised but it still won't play. it just keeps happening again every time i try to play. 4th machine is windows based [yuck].

any help

cheers



Jeonat
Feb 27, 2009, 07:01 AM
I am having a similar problem with one particular song, also on Windows. Everything else plays fine though.

Only slightly annoying, but it's a really great song! lol. I might e-mail customer service.

AeroBar
Feb 27, 2009, 07:25 AM
i'll be trying on a different laptop later

i'll let you know

rdowns
Feb 27, 2009, 07:41 AM
De-authorize all your computers and reauthorize them. Should do the trick.