View Full Version : Dropped MBA, failed hard drive
la101
Mar 4, 2009, 07:44 PM
I was standing, holding my MBA on my arm with my hand supporting the open screen and was startled and the MBA dropped from my arm straight flat down to a hardwood floor. The mac dropped straight down and evenly landed on its bottom, though the screen did close. When I opened it it worked fine, I closed it and came back to it 2 hours later and it had died. Turns out the hard drive failed. The MBA is in the process of getting data transferred and then repairing or replacing the hard drive. My question is, obviously the data transfer is not covered by my applecare, but what are the chances that the repairing of the harddrive will be. There is absolutely no physical external damage to the computer, so how able am I to deny any physical damage and have applecare fix my harddrive? thanks
still in school
Mar 4, 2009, 07:47 PM
i don't think you would have a problem if there is no physical damage to the unit.
HLdan
Mar 4, 2009, 08:07 PM
Don't worry about it. Just don't contribute any information, they won't ask you if you dropped it so they should repair it. Um, I don't know what you meant by "repairing" the hard drive, they come a dime a dozen, most likely they will replace it.
After the drop you didn't even get one scratch, scuff or a slight denting?
la101
Mar 4, 2009, 08:11 PM
not a scuff, scratch or dent. it just dropped directly down a few feet and landed on its base. pretty lucky in that regard.
nintendude
Mar 4, 2009, 10:03 PM
This happened to me a few months ago except it was thrown about 15 feet and landed on solid wood without a dent. They replaced the hard drive under warranty, awesome service.
manhattanboy
Mar 4, 2009, 10:40 PM
I was standing, holding my MBA on my arm with my hand supporting the open screen and was startled and the MBA dropped from my arm straight flat down to a hardwood floor. The mac dropped straight down and evenly landed on its bottom, though the screen did close. When I opened it it worked fine, I closed it and came back to it 2 hours later and it had died. Turns out the hard drive failed. The MBA is in the process of getting data transferred and then repairing or replacing the hard drive. My question is, obviously the data transfer is not covered by my applecare, but what are the chances that the repairing of the harddrive will be. There is absolutely no physical external damage to the computer, so how able am I to deny any physical damage and have applecare fix my harddrive? thanks
was is a SSD???
la101
Mar 4, 2009, 10:46 PM
was is a SSD???
sorry forgot to mention, no it wasn't.
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